IF ITS ONE REVIEW YOU READ LET IT BE THIS ONE. I just received service from this cleaner a day ago . (deep clean) Im only giving them 2 stars because the communication with the owner was excellent but I will never book with them again. I asked for a deep clean which was suppose to include kitchen 2 bathrooms living room and dusting all rooms. my house is not big at all. To my surprise the cleaner spent the entire day at my house yet had to come back to "wash" my shower. She didn't even scrub the showers, even after coming back to do just that, ended up stained my toilet, and didn't dust my bedrooms. She cleaned my stove and oven and left that pretty clean! she cleaned the outside of my cabinets but after inspecting them yesterday had a bunch of chemical residue. I am extremely disappointed, I really thought I was booking a service from a company with high standards. read more

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I rarely leave negative reviews, but I feel it's important to share my experience so others know what to expect when booking a "deep clean" with this company. My appointment was scheduled for 12:00 PM, but the first cleaner didn't arrive until around 1:30 PM, already over an hour late. On top of that, I was mentioned on my walk through thats three cleaners were going to be working, yet only one arrived initially, the second cleaner showed up about two hours later, and the third cleaner never showed up at all. There was little to no communication about these delays, which felt very unprofessional and disorganized from the start. I was also told the job would take no more than 3 hours because my home "looked very clean and it was I had a deep clean less than a month ago. Instead, the service lasted approximately 7 hours, which is more than double the estimate and completely disrupted my day. The most disappointing part, however, was the quality of the cleaning. I paid for a deep clean, expecting a thorough and detailed service. Unfortunately, that is not what I received. Several areas were either poorly cleaned or completely missed, including items that are typically standard in a deep clean--and even things that should have been covered based on their own checklist. As a paying customer, I should not have to: * Supervise the entire process * Point out basic cleaning tasks * Or explain what a deep clean should include That defeats the purpose of hiring a professional cleaning service. While the cleaners themselves were polite and friendly, the quality of work did not reflect a professional standard. Instead of feeling satisfied, I felt stressed and anxious the entire time they were in my home, and even more disappointed once I saw the final result. I also don't like confrontation, so I didn't address everything in the moment--but I shouldn't have to micromanage a service like this to get basic expectations met. Overall, this experience fell short in terms of punctuality, staffing, time management, and quality of work. This was not a true deep clean, and based on my experience, I would not recommend this company. read more

Everything went well. They did a top-notch job on our house. The grout has never been so clean, just like brand new, when we had the bathroom remodel. They do have a weekly service if you need it. We love them, and we will be using them again. read more

There was a mess up with their time and appt had to be changed, which was fine. I loved the gal that came to my house. However she used her mop and there was some residue an oily one and I had to re-mop my floors which that's one of my chores that hurts my back. I haven't called them back but I'm still on the fence. I wish they would use a cleaned or new mop head, I don't like the fact that it was used in other homes or places... read more

Absolutely terrible experience with Top Notch Cleaning. Do not waste your money. What they call "basic cleaning" didn't even cover wiping down kitchen counters or surfaces that had anything on them , they tried to call that "deep cleaning" and skipped it entirely. They didn't touch my in-laws' room, the sweeping was half-done, and the whole house looked basically untouched after they left. When I reached out to let them know how disappointed we were, they offered to come back or give us a small discount for the future, but we were so dissatisfied with our service, we let them know that and they didn't really even bother to respond. That says everything about their lack of professionalism and care for customers. My husband and I both agreed we should never have paid for this so-called "service." I would never recommend this company to anyone. read more

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They did a good job. Very professional and efficient. Double check everything you wanted done before they leave. They cleaned window seals and door seals. However, they cleaned the outside and not inside of sliding door and window. When it's closed spotless, when i slide it open, dirty. read more

Top Notch Cleaning was very responsive to my request, price was within my budget and willing to accommodate my needs and schedule. The cleaner was right on time, and did everything she could within my timeframe of 3hrs -kitchen, sweeping, mopping, tidying up living room, 1.5 bath. My main focus for request was general cleaning that I typically have to do after a 6 day workweek and 3 kids. I recommend booking more hours for more areas needing to be cleaned or booking "deep cleaning" services for more extensive work. Overall I am content with the service received read more

Amazing quality work!! Connie was incredible and so sweet !!! So happy with the move out cleaning she did and we are so grateful for the amazing quality of work, would recommend to all my family and friends , my appliances were awful and working full time I did not have time to do myself. This was the best company to hire read more

Ken came out and cleaned the carpets, he is friendly and professional. The cleaning was the price as quoted. The cleaning came out great. The only reason not 5 stars, was really hoping he would place little blocks under the smaller furniture that was moved so that the carpet dries. In the past carpet cleaners used little styrofoam blocks. read more

I felt blindsided! I was very dissatisfied with the cleaning. I initially asked if they could do spot carpet cleaning because my carpet was not too bad. The owner informed me that they have two crews, cleaning ladies and carpet cleaners. He then proceeds to tell me that he will see what he can do and go from there. I then asked if I do end up needing the carpet cleaners if they could come same day. He said that was possible. Following the cleaning day, I was told that I didn't request carpet cleaning. I was confused because I thought we were on the same page. He was supposed to check the condition of my carpet and let me know. Got charged for an extra $350 carpet cleaning. Disappointed. read more

They were responsive , had reasonable pricing, did good work. Would recommend them! Thank you.

Wonderful job!!! We just got the house and needed it to be cleaned before moving in. I'm not sure how many people did the job, they arrived on time, followed instructions, as we are not in the house yet, cleaned, took pictures and sent it to us, all the interactions were done through the phone, so they are reliable and trustworthy. Very very happy, we highly recommend it. Thank you guys!!! Im in owe! read more

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I cannot even give this company 1 star because of how horrible the service was! I came home to beds not made, blankets on the floors, no vacuuming of any kind , kitchen counters and table still with crumbs and sticky marks, kitchen trash bag removed from trash can and left on my floor, mirrors not cleaned, a cleaning bottle left on my sons bed, and then I get a message saying I need to pay more money then what they quoted me! Then she tries to lie and tell me I told her that I only wanted my kitchen and bathrooms cleaned. I send her a snapshot of our messages of me specifically asking what her general cleaning covers because when I would ask what they cover she would keep saying "general cleaning". They spent supposedly 5 hours in my home and all I see done is my bathrooms. Nothing else has been touched. read more

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They were great and exceeded all my expectations and were very friendly and easy to work with.

Two ladies were very serious and dedicated. The tools and cleaning agents they brought along were also professional. The drawback was that they arrived late more than half an hour than the scheduled time without a notification. read more

Good service This is my second time for using this cleaning company. Overall, i love what I paid for :) the staff did a very good job with a reasonable price. I will book again for a service for sure. read more

Top Notch Cleaning - Nice and clean - Home Cleaning Near Me

Excellent work, efficient and quick with a super affordable price. We had a great deep clean and shampooed rugs, now we are ready to sell our house! read more

We requested a recurring monthly home cleaning with Top Notch. I was quoted a price to clean the whole house. When the cleaners arrived, they said they could only clean the downstairs for the time and budget quoted. When I called the owner to tell him that was not what we had discussed, he said he had not budgeted the job correctly and would not honor the agreed upon price. We have had many companies in this same house complete the cleaning in the same amount of time for a lower fee. The owner took no accountability and so we had to send his cleaners back. Would not recommend! read more

Great service! Dependable and very detailed! Patricia did a great job on my mom's house and I really recommend this business!

I had house move-in clean with Top Notch Cleaning last year. They were professional and very quick in response. The clean was thorough and I was able to ready my house for the next tenant. I am coming back to them for recurring house clean service. read more

This company was dishonest with their pricing of reoccurring cleaning services. They said $200 for first clean and $150 for reoccurring. When I tried to book a reoccurring appointment they said $250 because of the time in-between appointments (which they didn't say there was a time frame initially). I told them I was no longer interested and to stop messaging me, but they continued to message and harass me. Also, the cleaning was mediocre at best. It was still dusty in a lot of places. read more

Great experience. I needed my home to be cleaned and they sent someone over the very next day. The young woman cleaned very well and was a very kind professional. Thank you. read more

Top Notch cleaning did a fantastic job. I needed a last minute cleaning. They scheduled me immediately within a day of my request. They showed up on time and well prepared. She asked questions and wanted to know exactly how I like my house finished, and followed my directions. She even took pictures so she could create the exact look that I want when my house is cleaned. She did a thorough job, making sure she cleaned everywhere. I am ecstatic at the results. I would highly recommend Top Notch Cleaners to clean my property again. read more

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Made themselves available for me the very next day. The maid was very nice and did a wonderful job. I'm very pleased with this service. Would return and would recommend. read more

Araceli, got here early for her appointment and was very understanding on what I wanted to get cleaned. She is very thorough and did an amazing job! My husband was working from home today and is happy with her work too! He was like, "She even cleaned our walls!" We are looking forward to our next appointment. read more

They really came in clutch for last minute request. Everything was great and will be using them again.

Areceli came over to clean the house post party. My wife and I was grateful for her. She did an excellent job. Quincy communicated very easily as well. Highly recommend. read more

Araceli did a great job cleaning our home as we just moved in and it was quite filthy, main focuses were the floors, baseboards,closet railings and bathrooms and all were cleaned and she took her time on it all! Very quick with responding to any questions I had which was also great since I needed someone to come in asap. Definitely recommend and would use them again! :) read more

Top notch is professional, respectful, reliable, and friendly. They are my go to service for whenever I need my home and office cleaned. I've been using this company for a couple of years now, and each service has been consistently above and beyond ! I highly recommend anyone who has offices or homes that is in a major need for cleaning to give this company a try. read more

Amazing! Patricia did really well and cleaned everything that was asked of. Very nicely of her to ask what and where i wanted cleaning and any preferences of cleaning solutions for our hardwood floor. Would highly recommend read more

I needed a same day deep clean and this company was very quick and responsive. They were able to get to my apartment to clean the same day within hours which I really appreciated. I also appreciated that they were flexible with pricing. The clean was by no means a deep clean. Two people came to clean and did the bare minimum to get out of there quickly. Tables I asked to be cleaned were not cleaned and my coffee table was left untouched even though there was marks and residue on it. The areas they did clean they did not go above and beyond and I had to go back and clean some myself after they left. Even though my apartment is small they only stayed for about an hour and I would've appreciated a little extra time in order to get a better clean. I recommend them if you can't find anyone else for a last minute cleaning but if you're looking for an attention to detail deep clean this is not the place to turn to. read more

Thank you for your cleaning service. There were details that I asked other cleaners to cover and they didn't. You did and I didn't even ask. Very sweet staff. Thank you again! read more

Needed immediate help with cleaning a house that we were preparing to list, and Top Notch was able to respond quickly and effectively to get the job done in the allotted time. Very professional, excellent customer service, and great quality house cleaning, would definitely recommend Top Notch to anyone else needing their services read more

Areceli did a deep clean on my house today and I could not be more thankful! She did the most amazing job, my home looks as clean as the day we moved in! She truly cleaned from top to bottom. Quincy was so responsive and helpful throughout the entire process. Thank you both! read more

Best cleaning experience I've had in lake arrowhead. Quincy the owner was very responsive, communicated clearly the way pricing works and confirmed my appointment when it got close. The clean itself was also really great, she even got our stove sparkling which I wasn't able to do myself! Will definitely be using them again and I highly recommend! read more

On time and cleaning up years dusting good for moving service. Thank you for the service. read more

I requested a quote at 630 am on Labor Day and Quincy replied within 10 mins and was able to get me same day service for 930 am. Quincy team was early for the appointment which is always a plus! I did move out cleaning service so full turn around with plantation shutters! House looks turn key and ready for tenants . Price was very affordable compared to some others I got quotes from. Definitely recommend Top Notch Cleaning ! read more

Unprofessional. Asf! Do not recommend they just anyone clean your house not professional cleaners and u don't know if there good until after and u have to pay regardless expensive as well for bad service. read more

I am getting ready to cook for thanksgiving and I needed the common areas of the house clean. The guys did a great job cleaning. I will be using them again! read more

Top Notch were true to their name. I needed a house cleaning ASAP to get ready for renters. I called them up and they were able to come out the very next morning. They kept me updated the entire time, were very accommodating, and fair. House looks new again. 10/10 will use them again in the future. read more