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    Haseltine Builders

    2.3 (3 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Haseltine Builders

    Building additions

    Deck construction

    Deck repair

    1 More Service

    Deck replacement

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    8 months ago

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    Ashley H.

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    Quality Granite & Cabinets - Natural Stone Countertops

    Quality Granite & Cabinets

    (19 reviews)

    $$

    The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

    Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

    Fixtures - Beautiful bridge faucet  from Fixtures, Etc.

    Fixtures

    (10 reviews)

    $$$

    We purchased granite countertops, a Frankie kitchen sink and faucet and a bathroom sink from the…read moreBath and Kitchen Showroom. Despite our rather sizeable purchase, the customer service we received was deplorable. On the day of installation: 1. Our windowsill had to be cut to accommodate the back splash because measurements were wrong. 2. The backsplash in the kitchen still has an area with about 1/2" space between the wall and granite. 3. We had to wait 2 weeks with our guest bathroom a mess for the back splash to be re-cut because it did not fit. 4. The installers drilled into the new granite to attach our dishwasher, weakening the granite. Installers did not seal the granite after completion. Despite many calls to the showroom, no one helped us. The owner, Trudy, insisted that the countertops had been sealed. She did arrange for the bathroom back splash to be re-cut however, never offered an apology or any complimentary service as compensation for our inconvenience. We submit this review to help all those considering "doing business" with the Fixtures Etc., run the other way!!

    BEWARE RETURN POLICY -I am giving this review for the return policy that I think is terrible. I…read moreknow it must be annoying to have to store things people return, but make sure customers know the return policy before buying . . . within 30 days and 30% restock fee plus shipping. I am sure customers would be more careful when making purchases. 30 days is not a long time especially if your contractor is busy and does not have time for your project.

    Haseltine Builders - contractors - Updated May 2026

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