Cody has been a blessing to this Solana community. I have lived here through the transition of…read moreownership and experienced a lot. I may have met Cody through a complaint originally but 2 weeks later I find myself very happy with the assurances and understanding he has provided. I think the next couple years will come with massive improvements after meeting this individual. I hope that everything goes as planned here and I find myself up signing on again next year but for now I am a happy resident in 2025.

PSA - finally on day 25 of my AC not working Management finally called an outside contractor to…read morecome investigate and fix the problem. But of course the soonest they can be onsite is after the weekend. So I will be at least 28 days with no air conditioning in the months of June and July with temperatures often in the high 80s to 90s. The problem is some how related to the electrical system because when the on-site maintenance staff was attempting a repair, the electrical breaker box was throwing sparks. This was last week and early this week. Needless to say I have been unable to stay in my apartment for most of the past 28 day due to extreme temperatures inside or the threat of fire. Not once was I offered a rent credit despite specifically asking. The communication with the management staff is pathetic and when there is a discussion it is a complete run around with few good answers. I have also called Brookside Properties, the property owner, and have not had a return call. Unfortunately I have heard from neighbors and others working at Solana that several others are experiencing similar AC failures throughout the complex. Indiana law requires a landlord to repair air conditioning within a "reasonable" amount of time. I believe 28 days to be unreasonable and will be contacting the local oversight agencies to determine next steps.

I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

Beware the falsely inflated review on this organization. Those good reviews are mostly from…read moreinvestor/owners, not from tenants. Had this landlord for 2 years. Just signed a new lease with them on a new property and immediately regret it. None of the maintenance was done in advance despite having made us wait extra time for them to complete it. The unit was filthy when we moved in. Mold, floors and walls caked in dirt, zero cleaning in the bathroom, grout and caulk missing, disgustingly dirty bathtub, splattered filth on walls of the basement as well as more mold. Broken items around the house, missing smoke alarms, no access to some areas like the garage. We had to rent costly cleaning equipment to scrape the filth off the place and had to pay laundromat costs because the washer that came with the place never worked and they took a month to fix it. We met the neighbors and apparently they experienced the exact same thing when they moved in a month earlier. They are also return tenants and regret it. This is apparently how they treat good tenants. It's no wonder no one stays with them. After all of this, they had the audacity to charge us an additional full months worth of 'service' fee for 2 days we had access in February when they did absolutely *nothing* during that time. When I pointed this out, they offered me a gift card to make up for all the costs and problems we had. What did they send? Some amazon cards. Are you serious? I had to pay hundreds of extra dollars because of the lack of maintenance and they give us some stupid website card? Just don't bother if you're going to send something worthless. That was really unprofessional and insulting. --------------------------------------- Our last rental from them ---------------------------------------- At the last place we rented from them, it was sold in the middle of our lease. We spent 8 months of the lease having our privacy constantly violated and disrupted by showings. We were harassed at all hours by the realtor by text. It was so bad we had to report him. Buyers showed up to view the home unannounced, constant illegal lack of notice for showings despite promising they would stop. Realtor was totally absent. Didn't even view the property until 3 months in. He never came to show the home, made us do his job, then tried to coerce us to lie about the property during those showings to mislead buyers about known damage. When we wouldn't, he complained to T&H and they retaliated against us by barring us from our rental during showings. This is normally illegal but there is no one to stop them. This used to be a decent company to rent from but they have gotten terrible. Correspondence is non-existent and they have to be dragged kicking and screaming to do maintenance. Renter beware!

Dr. Tom and his team were a tremendous help for us! Even while in CA, they made the selling of our…read moreIndy house seamless. Their level of service and communication can't be beat! Highly recommend working with them.

I inquired months ago regarding a home I was interested in and no one responded. It is very…read moreunprofessional and I will never recommend this realtor

working with Edwin is such a great experience, i have properties in few cities and this is by far…read morethe best management company I've work with. Communication is fast and honest, stuff get done quickly and it feels like he always take excellent care of the properties he manages, im currently selling some properties in another city where management companies are hell and im going to invest more in the IN area mostly because it feels i have a great management company i can rely on out there.

Do not rent from this company. When you move out, they come up with various issues to keep your…read moredeposit. No One gets deposits back from this company. Lived in the unit 8 years.

Great service for helping find home. Has great knowledge of the housing market and he's got his own…read morehouses that he has built and managed, so knowing all aspects of the business A-Z is a great help. Would recommend to anyone wanting to buy a new construction or home in the Indy area.

Jason have been very patient with me and my husband! He explained us every detail we need to know…read morebefore to buy a house, he never hesitate to show us few houses during almost 2 month and wait for our last decision. We are very happy that Jason helped us to find our NEW and FIRST Home! We really appreciate his help and highly recommend him.

Keith Farabee and CityPlace Realty Property Management are great! Keith has been managing my…read moreproperties for over a year now. He takes care of everything. The response time is extremely fast, excellent communication skills. They truly care about their clients and you notice it!! Keith is organised and always seems to keep their promises. His team acted very professional. I am very happy that my property has great managers!

Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

I have had very good experiences working with Kirkpatrick Management Company over the past eight…read moreyears. As president of our HOA at Sutton Crossing (Fishers, IN) for five years, the community has received excellent management of our housing units, lawn care, snow removal, accounting activities, insurance procurement and claims and overall tenant satisfaction. Two years ago I moved to a different condo community, Courtyard Lakes (Fishers, IN) and have had multiple interactions with KMC. The service continues to be excellent, with the addition of pool and irrigation maintenance. When actions are requested the work orders are entered into KMC's customer tracking database and remain visible to both employees and residents. . . . . Bob F.

Received an email in May and they said it was "being addressed". As of end of August.. still piles…read moreof bricks, buckets, dead trees and so many plants just sitting up against the house in buckets. Wood skid leaning on garage.. sure doesn't seem like it is being addressed. Doesn't take but one weekend to clean up this mess! 4 YEARS!!!!

Jennie was very hands on and really supportive. She took a great amount of v work and care to keep…read moremy wife and I up to date and reach out to us with updates. She's a great realtor! Definetly recommend using her if you're looking for a home.

Jennie is a fantastic realtor and an even better guide for anyone relocating to Carmel. I found her…read morethrough Yelp while searching for a realtor to help with our move from California, and from our first conversation, I felt immediately at ease. Our move was a bit more complex, as we needed to find a home not just for our family, but also for a family member moving with us, each with their own set of needs. During a weekend visit, Jennie essentially became my personal guide to the Carmel and Fishers area, taking the time to tour homes, walk me through different neighborhoods, and help us weigh our options. She truly listened to our criteria and went above and beyond to find options that fit our unique situation. With Jennie's help, we found the perfect homes for both our family and our family member. She supported us throughout the entire process, from virtual open houses to navigating escrow, and even continued to be a resource afterward, connecting us with contractors, plumbers, and painters as we settled in. Jennie genuinely cares about her clients, takes pride in her work, and sets high standards on their behalf. Over these past few months, she's become not just a trusted real estate partner, but a friend I still reach out to as we make Carmel our home.

They never listen to complaints or do anything for tenants. We needed help with a unit breaking…read moreterms and they haven't helped in almost a year.

Easy 5-star here, I've had 2 previous managers who lacked quality service, including months without…read morecollecting and notifying me the tenant was not paying rent! I made the right choice moving to A Step Ahead Management, not only did they get the non-paying tenant out, but they fully renovated my home, and rented it out in 1 day--unbelievable quality, speed and responsiveness.

We moved into Chateau DeVille at 56/Binford in March. We moved here since the apartment complex is…read moreso close to everything yet, settled in amongst tall tree's. The complex is quiet, neighbors are friendly, I walk the complex at all hours and feel safe. The buildings are old and we have had some issue's but found the management and especially the maintenance crew to be responsive to any concerns. This complex is very pet friendly, lots of neighbors walk there dogs, there is a nice dog park and plenty of trash cans around with dog doo bags available at these locations. When we moved in our apartment had fresh paint throughout and new carpeting. Every time we have seen someone move out we have seen maintenance crews come in the apartment and freshen it or fix anything for new tenants. I would have given this complex 5 stars but the apartments are dated.

This property management company is totally unprofessional and clearly does not care about its…read moretenants, hence the reason for all the bad reviews. They don't address issues they don't return phone calls and the people they have working in the office are BEYOND unprofessional especially at Braeburn Village! They keep going through people and each go round the people are more and more unprofessional and unwilling to do their JOB