Jennie was very hands on and really supportive. She took a great amount of v work and care to keep…read moremy wife and I up to date and reach out to us with updates. She's a great realtor! Definetly recommend using her if you're looking for a home.

Jennie is a fantastic realtor and an even better guide for anyone relocating to Carmel. I found her…read morethrough Yelp while searching for a realtor to help with our move from California, and from our first conversation, I felt immediately at ease. Our move was a bit more complex, as we needed to find a home not just for our family, but also for a family member moving with us, each with their own set of needs. During a weekend visit, Jennie essentially became my personal guide to the Carmel and Fishers area, taking the time to tour homes, walk me through different neighborhoods, and help us weigh our options. She truly listened to our criteria and went above and beyond to find options that fit our unique situation. With Jennie's help, we found the perfect homes for both our family and our family member. She supported us throughout the entire process, from virtual open houses to navigating escrow, and even continued to be a resource afterward, connecting us with contractors, plumbers, and painters as we settled in. Jennie genuinely cares about her clients, takes pride in her work, and sets high standards on their behalf. Over these past few months, she's become not just a trusted real estate partner, but a friend I still reach out to as we make Carmel our home.

The absolute worst experience with a property management. I worked with a leasing agent that…read moreensured us the property we were interested in was clean and move in ready. being that we were locating from another state we viewed the photos of the house and everything seemed to be communicated well. On move in day we arrived at the house that is infested with Spiders, scorpions and other pests. The house smelled strongly of mold and the back door weather sealing didn't even seal around the door. After submitting photos and trying to work with the staff and come to an agreement to move to a move in Ready property or have the house professionally cleaned... Madeline S. a supervisor refused and stated it had already been cleaned and the house did not meet the qualifications to be recleaned or for a lease transfer. In fact Madeline said it is up to their standards and their rentals are as is. When I asked to speak with someone else or another supervisor she stated she was the highest up and no one else could be spoken to. Madeline had zero remorse and took zero accountability for the condition of the property, her solution and way of handling it is simply copy and pasting generic emails stating " We understand this may not be the resolution you were hoping for" and refused even a phone call so she could have documentation. I let Madeline know that their own employee even apologized for the condition of the house and stated it was unacceptable and Madeline denied that was ever said and I can no longer reach the employee that was understanding of the situation. We requested the house be recleaned and Madeline said it was cleaned 4 days prior and doesn't meet the qualifications for another cleaning.

I always try to look for the positive reviews and assume that the negative reviews are isolated…read moreincidents. Apparently not. We've been in our rental property for less than 6 months. We've been plagued with plumbing problems and are currently at two weeks of sewage backing up in to the house. After opening the initial maintenance request to fix the plumbing issues, RENU has gone radio silent. The phone number they provide to call is never answered. There is a number to text, but there's been no response over a week. We currently have an open complaint with the Better Business Bureau hoping to get this resolved. While we were looking at properties and found this one, RENU was very good on signing new tentants. Once you're signed a lease, pray you don't have any maintenance issues.

The best realtee in lndianapolis area! Responsible and very organized and trouble free!read more

First of all, a successful sale at a price that was what we wanted. The personal service, support…read moreand dedication provided by Reid Properties was excellent right through the sale process. We had numerous viewings, regular updates and a very good online presentation of the house. The guidance offered by Reid Properties once the sale was underway was also first rate, with great contacts and knowledge of quality contractors to address the issues that came up in our inspection. We would absolutely recommend Reid Properties to manage your Real Estate needs.

Prairie green affiliate of Pedcor homes is the worst property I've ever lived in. The maintenance…read morepeople are not efficient at all like when you report things wrong they come out at their leisure to half ass fix it and they don't leave a copy of the work order saying what they've done or even the fact they were in your apartment in the first place. The office people are all over the place quite honestly. Laurel told us one thing then Branfis told us another. On top of that you need to be aware AC is not considered an emergency nor are any of the AC men even qualified to look at an AC unit so again we have to wait for the office to call at their leisure for an offsite company to come look at our unit. I am definitely not renewing my lease here. Did I mention it's been in the 90s and I'm 32 weeks pregnant. No they don't care so I have to wait until Tuesday for the property manager to call someone because Monday is a holiday. Don't rent here sabe your money it's not worth it and the pool is broke just in case you drive by and get excited.

Pedcor just bought our apartment complex and things have been awful ever since. The website…read morecould've been better designed by someone still learning to develop. There's no option to split rent when paying online which forces tenants to figure out how to pay each other back and puts the tenants on the line for collecting rent from their roommates. Also, the site is very bare bones and they don't have any contact information for the company. Any company that doesn't provide that kind of information doesn't want feedback and only cares about their own bottom line. Since they've taken over management, it's become clear that they could care less about their tenants, they've made this painfully obvious both online as well as in person when speaking to the apartment managers. We won't be renewing our lease.

Not satisfied with customer service at all. Attempted to make a payment and got a confirmation. I…read moredid reach out for assistance through their online portal and never heard back. I got a bill with a late fee instead of a response to my inquiry. Called to see if they could waive the late fee in order for me to make payment in full as their portal seems to be broken or no one reached out. She confirmed she saw a payment attempt on her end the same date I have in my records/ well before the due date. I've never had any errors with submitting payments on other platforms. The fact that the website seems to be outdated as they didn't get my messages and the payment posted on my end and not theirs...just a total headache. Steer clear. They would not take any accountability or work towards a reasonable solution.

We use this company for our neighborhhood and I must say they do a geat job!!!read more

This company is a joke just like most major scams nowadays. This company scammed me out of our fees…read moreTWICE. with no legitimate reason or communication. They NEVER ANSWER you if you reach out. Life is hard enough and this is just another digital SCAM. DO NOT RENT FROM THEM.

HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

Harvey is a complete scam artist. As a landlord I have 1st hand experience, he did exactly nothing…read more that he promised for over 3 months and then takes my deposit money and will not refund it- yet he's done exactly nothing I highly recommend to Find another provider - you'll thank me later. T

Enjoying my new house. It has a lot of lighting for my plants and the way it is set up it has great…read morewindflow so less use of the air conditioner.

We have worked with Amy and Kristie several times over the years. We just purchased our new home…read morein June 2022, when the market was red hot. We knew the house we wanted would go quickly, so when Amy was not available the morning after it was posted, so Kristie jumped in to make sure we saw that house that morning. Once our offer was accepted, Amy then notified us that she was working with buyers who wanted to see our house that we were about to put on the market! Long story short, we sold our house without even having to list it! Amy and Kristie are great to work with, knowledgeable, and honest.

So easy to work with! Amy went above and beyond every step of the way. She made me feel at ease…read morewhen things were not going as I planned. I recommend Amy for all your real estate needs.

What an awful company. We trusted EMS to manage our rental properties for several years, and the…read moreexperience was consistently disappointing. We dealt with multiple evictions, poor communication, and ongoing mismanagement that created unnecessary stress and financial losses. The final straw was the complete incompetence of their self-proclaimed "visionary," Brandt Adams. We also discovered that funds we entrusted to EMS were taken or withheld without our authorization, resulting in significant financial losses. Instead of taking responsibility or providing clear answers, we were met with excuses and a lack of accountability. We are in the process of suing Brandt since he stole our money. I guess he missed the class on ethics while attending BYU. If you're considering EMS to manage your properties, think twice. Our experience was costly, frustrating, and one we would never want another property owner to go through.

Do NOT rent from EMS HOMES if you ever want to see your security deposit again…read more I (& family) was a tenant for 7 years and paid rent on time, often early, every single month without fail. I vacated my rental nearly a year ago, left the property empty and in fair condition, and I have yet to receive my $1,100 deposit back, nor have I received an itemized statement explaining any deductions. Indiana state law (IC 32-31-3-12) is clear: landlords have 45 days to either return the deposit or provide a written, itemized list of deductions. EMS HOMES has done neither, nearly 12 months later. Seven years of loyalty and on-time payments, and this is how they treat a long-term tenant. This isn't a misunderstanding, it's a failure to comply with state law. Future tenants deserve to know that this company cannot be trusted to handle your money honestly or legally. I would give zero stars if I could.

Sadly nobody in this office has any clue what is going on. The property manager, area manager, and…read moreregional manager are always fighting with each other. Contracts don't matter to them, they constantly want to work outside of the contract and they have a hard time paying their bills. I never approached them for work, they came to me, and working for them is a mistake. Contractors beware.

Alway on top of any problem.they get the job done…read more Management are great.They care about their residents.