They never listen to complaints or do anything for tenants. We needed help with a unit breaking…read moreterms and they haven't helped in almost a year.

Easy 5-star here, I've had 2 previous managers who lacked quality service, including months without…read morecollecting and notifying me the tenant was not paying rent! I made the right choice moving to A Step Ahead Management, not only did they get the non-paying tenant out, but they fully renovated my home, and rented it out in 1 day--unbelievable quality, speed and responsiveness.

Jennie was very hands on and really supportive. She took a great amount of v work and care to keep…read moremy wife and I up to date and reach out to us with updates. She's a great realtor! Definetly recommend using her if you're looking for a home.

Jennie is a fantastic realtor and an even better guide for anyone relocating to Carmel. I found her…read morethrough Yelp while searching for a realtor to help with our move from California, and from our first conversation, I felt immediately at ease. Our move was a bit more complex, as we needed to find a home not just for our family, but also for a family member moving with us, each with their own set of needs. During a weekend visit, Jennie essentially became my personal guide to the Carmel and Fishers area, taking the time to tour homes, walk me through different neighborhoods, and help us weigh our options. She truly listened to our criteria and went above and beyond to find options that fit our unique situation. With Jennie's help, we found the perfect homes for both our family and our family member. She supported us throughout the entire process, from virtual open houses to navigating escrow, and even continued to be a resource afterward, connecting us with contractors, plumbers, and painters as we settled in. Jennie genuinely cares about her clients, takes pride in her work, and sets high standards on their behalf. Over these past few months, she's become not just a trusted real estate partner, but a friend I still reach out to as we make Carmel our home.

When I was relocating from out of state, I didn't have much time to do so. I went online and found…read moreRENU and I was immediately contacted by Ashley Smith. Ashley was incredible to work with. She understood my sense urgency and took time to listen to exactly what I was looking for. She narrowed it down to two great neighborhoods and went ABOVE AND BEYOND for me and went to each location and videoed the apartments, it was like I was there. THIS WAS PERFECT! I was able to pick my home based off of her knowledge and her ability to show me exactly what I was looking for. Ashley is not just "another person on the other end", she is exceptional in her craft. If she's unable to help you, she will recommend someone that can (but I PROMISE, SHE CAN HELP!). Plus the online ten eBay portal is so easy to navigate. Never worry about missing a payment with monthly bill-pay. RENU is the way to go!

The absolute worst experience with a property management. I worked with a leasing agent that…read moreensured us the property we were interested in was clean and move in ready. being that we were locating from another state we viewed the photos of the house and everything seemed to be communicated well. On move in day we arrived at the house that is infested with Spiders, scorpions and other pests. The house smelled strongly of mold and the back door weather sealing didn't even seal around the door. After submitting photos and trying to work with the staff and come to an agreement to move to a move in Ready property or have the house professionally cleaned... Madeline S. a supervisor refused and stated it had already been cleaned and the house did not meet the qualifications to be recleaned or for a lease transfer. In fact Madeline said it is up to their standards and their rentals are as is. When I asked to speak with someone else or another supervisor she stated she was the highest up and no one else could be spoken to. Madeline had zero remorse and took zero accountability for the condition of the property, her solution and way of handling it is simply copy and pasting generic emails stating " We understand this may not be the resolution you were hoping for" and refused even a phone call so she could have documentation. I let Madeline know that their own employee even apologized for the condition of the house and stated it was unacceptable and Madeline denied that was ever said and I can no longer reach the employee that was understanding of the situation. We requested the house be recleaned and Madeline said it was cleaned 4 days prior and doesn't meet the qualifications for another cleaning.

The best realtee in lndianapolis area! Responsible and very organized and trouble free!read more

First of all, a successful sale at a price that was what we wanted. The personal service, support…read moreand dedication provided by Reid Properties was excellent right through the sale process. We had numerous viewings, regular updates and a very good online presentation of the house. The guidance offered by Reid Properties once the sale was underway was also first rate, with great contacts and knowledge of quality contractors to address the issues that came up in our inspection. We would absolutely recommend Reid Properties to manage your Real Estate needs.

Pedcor just bought our apartment complex and things have been awful ever since. The website…read morecould've been better designed by someone still learning to develop. There's no option to split rent when paying online which forces tenants to figure out how to pay each other back and puts the tenants on the line for collecting rent from their roommates. Also, the site is very bare bones and they don't have any contact information for the company. Any company that doesn't provide that kind of information doesn't want feedback and only cares about their own bottom line. Since they've taken over management, it's become clear that they could care less about their tenants, they've made this painfully obvious both online as well as in person when speaking to the apartment managers. We won't be renewing our lease.

My mother lives at Sycamore Springs, Seymour IN. She doesn't use a computer so a couple of years…read moreago I set her up for auto withdrawal of rent. That took way longer than it should, Pecor's website is a joke. Especially in the 21st century and in Carmel -give me a break, I am in Indianapolis. Her property manager made a mistake in giving my mom guidance on her rent and she's had a $30 credit which they would not reimburse - said they couldn't write a check??? We used that with a partial payment for July only now the website shows that has not been credited. Again, you can't speak to a human at either the complex or this Pedcor. Both are useless and obviously don't care to provide customer service. Beware everyone-this company will not help you out!

Not satisfied with customer service at all. Attempted to make a payment and got a confirmation. I…read moredid reach out for assistance through their online portal and never heard back. I got a bill with a late fee instead of a response to my inquiry. Called to see if they could waive the late fee in order for me to make payment in full as their portal seems to be broken or no one reached out. She confirmed she saw a payment attempt on her end the same date I have in my records/ well before the due date. I've never had any errors with submitting payments on other platforms. The fact that the website seems to be outdated as they didn't get my messages and the payment posted on my end and not theirs...just a total headache. Steer clear. They would not take any accountability or work towards a reasonable solution.

We use this company for our neighborhhood and I must say they do a geat job!!!read more

I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

Harvey is a complete scam artist. As a landlord I have 1st hand experience, he did exactly nothing…read more that he promised for over 3 months and then takes my deposit money and will not refund it- yet he's done exactly nothing I highly recommend to Find another provider - you'll thank me later. T

Enjoying my new house. It has a lot of lighting for my plants and the way it is set up it has great…read morewindflow so less use of the air conditioner.

We have worked with Amy and Kristie several times over the years. We just purchased our new home…read morein June 2022, when the market was red hot. We knew the house we wanted would go quickly, so when Amy was not available the morning after it was posted, so Kristie jumped in to make sure we saw that house that morning. Once our offer was accepted, Amy then notified us that she was working with buyers who wanted to see our house that we were about to put on the market! Long story short, we sold our house without even having to list it! Amy and Kristie are great to work with, knowledgeable, and honest.

So easy to work with! Amy went above and beyond every step of the way. She made me feel at ease…read morewhen things were not going as I planned. I recommend Amy for all your real estate needs.

Do NOT rent from EMS HOMES if you ever want to see your security deposit again…read more I (& family) was a tenant for 7 years and paid rent on time, often early, every single month without fail. I vacated my rental nearly a year ago, left the property empty and in fair condition, and I have yet to receive my $1,100 deposit back, nor have I received an itemized statement explaining any deductions. Indiana state law (IC 32-31-3-12) is clear: landlords have 45 days to either return the deposit or provide a written, itemized list of deductions. EMS HOMES has done neither, nearly 12 months later. Seven years of loyalty and on-time payments, and this is how they treat a long-term tenant. This isn't a misunderstanding, it's a failure to comply with state law. Future tenants deserve to know that this company cannot be trusted to handle your money honestly or legally. I would give zero stars if I could.

Bottom line, find another company…read more After several years of having these people manage my Single Family Rental property in Indianapolis, the tenant decided to move on. What occurred afterwards was a study in complete ineptitude on their part. After many, many phone calls to them, they continually failed to respond to my requests for information and status updates on my property. As a landlord, naturally my concern was to have the property turned around for a new renter. When two months had elapsed with absolutely no initiative on their part, I engaged a local realtor who actually visited the property and documented the condition. I've attached one of the videos below. Needless to state that what he documented was extremely distressing. Judge for yourself. All of the problems with the exit of the tenant could and should have been handled promptly upon their exit, but, as I mentioned, at least two months went by with zero response from the property manager. Possibly, they might have had a better response if I had more than one property under management. I wouldn't give them that opportunity. Clearly, their best interests and mine were not in alignment.