I think I have been a little spoilt by other Harvey Norman experiences.
The service is average and very hard to come by, understandably because they don't have enough staff on the floor on the weekend. But when you do get someone to help you, they are knowledgeable, not too pushy and have a wealth of information (even if sometimes they just read off the box and tell you what it means).
The range is limited but it certainly is a lot better than many of the other appliance and tech stores in the CBD and compared to the competition. But if I'm not in a rush I would probably head down to one of their superstores for a better range.
So yes overall I am a bit meh'd here but it certainly wouldn't stop me going here first if I had to shop for appliances or tech things in the city.
I also love Harvey Norman's return policy. If you don't want it, bring it in and they'll return it quickly and easily for you. read more