I shop at either JB's or Dick's for my electrical tech needs and I recently purchased a new router for the wireless internet at home from JB's. My last one just up and died so after spending almost one hour on the phone to customer service in another country to figure out how to fix it, they may aswell have been doing sign language over the phone as I could not understand their English, which they thought was perfectly fine! I cut my losses and bought a new one.
After speaking with two different sales people and then realising the first purchase I made was incorrect - but it was my fault as they can't read my mind or tell me what I need - so I returned it with no hassle same day. Second time round the other sales person advised that it depends on who you speak with as there are separate areas the sales people specialise in. So a computer tech head will have a different view of a product out of their area - hmm good tip will keep that in mind for next time.
Their prices are reasonable and they do price match with other stores, the staff I found have always been helpful and friendly over the years, no matter which location. And I like the fact they are allowed to dress the way they want to and it's a tattoo, long hair friendly workplace.
On an interesting, left of centre note - the last time I went into the Melrose Park store to purchase, return and purchase again - whilst I was at the counter I noticed something unusual at the left corner of my field of vision. No my eyes didn't deceive me as there was a man with a giant python wrapped around his neck and arms. No he wasn't being strangled either...it was his pet snake! So it's pet friendly also!! read more