I don't understand the negative reviews for this clinic. I requested an appointment after hours on…read moreSaturday, got a response Monday, followed up Tuesday, and had an appointment with my new PCP Thursday. No issues there, and the advice nurse I spoke with (Tommy) was very pleasant. The facility itself was lovely and conveniently located. It's a little on the older side, but it was clean and very easy to get around. I can't say I understand the concern about being asked to wait in the lobby, as it wasn't crowded at 4pm on a Thursday, and there was a clear sign indicating I could wait in my car if that was my preference. No issues there. My visit with Dr. Jay was great; Mel, the intake RN was very pleasant and quick about taking my vitals and getting my background information. Dr. Jay was also pleasant, efficient, and thorough. It wasn't a long visit but I felt like she heard my concerns and reacted appropriately. The phlebotomist, Briona, was a gem. My lab work was quick and painless, and we had a great banter while she did my draw. All in all, pretty much met or exceeded my expectations in all areas, and I'm so glad to be established with Dr. Jay, and at a facility so close to my home.

This medical office is one that I have come to rely on that I find quite competent. The office…read morestaff is very competent and educated in the different insurance plans. The nurses are kind and empathetic and competent and educated. My rheumatologist, Dr. Rahmani, is exceptional. I trust him and I can be confident that he has my best interest in heart and he does not push medication I don't wanna take and he listens to me, while at the same time, looking out for what's best for my health. I highly recommend him.

I originally started seeing Dr.Holly (everyone uses her 1st name) when my normal dr went on…read morematernity leave. I never switched back after the other doc had her baby. Dr.Holly never rushes you, always listens and explains everything thoroughly. Shes really super sweet! The office normally keeps a few appts open for same day add ons, so if you have something that can't wait you can probably be squeezed in same day.

Dr. Holly is an incredibly sweet woman along with her usual nurse Ashley. They both have been with…read moreme through endless medical complications for over 4 years and I wouldn't want another primary care physician. It was difficult to see her at first this isn't a 24 hour clinic. Dr. Holly takes her time with every clinic and doesn't phone it in. So if you want the fast food version of proper medical care I wouldn't her for that goal. For persistent, personal care? Definitely.

I give Hardy a 1 star because she didn't seem to have time for me, her patient. I had something to…read moresay but wasn't able to because she was short. I don't recommend anyone seeing her.

Dr. Keller is the best doctor I have ever been to! I started seeing him in 2014 when I moved to…read moreAustin. I continue to go to him even though I moved across town and am now 40 mins away. He is SO patient and addresses all of my questions and concerns without rushing me. He is the first doctor I have ever had that makes me feel like he actually cares about my health and well being. I am currently halfway through my first pregnancy and requested that he see me along side my OB just because I feel like he does a better job at answering questions and actually listening to my concerns. I also love that he encourages healthy diet, exercise, and other forms of healing besides just medication. I feel truly blessed that I found such a great doctor and can't recommend him highly enough!

Very disappointing front office staff with a weak manager. Asked for Dr. Keller to call me after 6+…read moreyears of see him. It's sad he doesn't care about his practice or patients. I can't believe the cussing that goes on in the front office. Some of the most unprofessional staff I have encountered in my life. The office manage (Linda)!lack of knowledge and experience will slowly close this practice. I feel terrible for all the people I have referred to Dr. Keller over the years.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

I am a nurse & quality care is very important to me. My spouse & I see both see Dr. Anderson for…read moremultiple diagnosis'. Dr. Anderson is a very good doctor that takes her time with her patients to figure out the best treatment & recommendations for them as an individual. Because she takes her time she does at times get behind & runs late. Because Dr. Andersons schedule was full one day, and my need was urgent, I was worked in with her partner, Dr. Matsubara by their very helpful staff. Dr. Matsubara was also very knowledgeable & provided me the best recommendations & treatment possible. I would recommend these MD's to any persons needing a family practitioner.

It's short and sweet but I had to get a new PCP moving to Austin. After being discharged from St…read moreDavids, I knew followup would be something I had to prepare for. I was pleasently surprised - it almost made me want to get sick every day! (well you know what I mean *laughing*) From the moment I walked in and confused myself checking in on a tablet (I am a global engineer for super computing - my microwave still blinks 12:00 - go figure) to the gentleman doing my vitals, to Makayla who is smiling and good fun to talk about my admittedly beaten body I call home. I clearly made the right choice with Makayla and the Staff of Thrive in N Austin, and recommend them highly. Thanks Guys! NORTH AUSTIN- THRIVE MEDICAL CLINIC 2217 Park Bend Drive Suite 210

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."