Dr. Story and her staff are AWESOME! She is very approachable, attentive, meticulous to details,…read moreshe listened and addressed all my medical concerns with conservative treatments and simple life hacks that I could implement into my daily living to increase wellness in my life. Her weight loss guidance in combination with GLP-1 medications helped me to lose 95lbs. in a year and she has assisted me in maintaining that weight loss/healthy lifestyle for over 2 years!! I have also followed her compounded skin care regimen and it has taken years off my face/skin! | can't believe the improvement in my 62 year old skin!! It's AMAZING!! For your Personal Medical Care needs, Wellness, Skin Care or Weight Loss, whatever your needs are; I highly recommend Dr. Story and her staff to help you meet those goals!! She will help you to live your BEST HEALTHY LIFE! Schedule your appointment today!

She is amazingly knowledgeable. She takes all the time that I need and I never feel rushed during…read moreour appointments. And she always available to me directly if I have any questions.

My wife had to jump through hoops because of the lack of respect from doctors and staff. She shows…read moreup on time and they're late. She's told they will send her a doctor's note and they don't. She's told they will let her know when prescription is ready but never did. They closed early which prolonged the doctor's note(a simple note...). terrible experience at least at this location.

Received a phone call from them and they were not very professional on the phone. They should not…read morebe all buddy buddy and carry on like you are all long time friends. More professionalism is needed when discussing your health and plan of care.# Name Alicia

I'm a 52 y/o female and need a primary care provider I can rely on to help me meet my health…read moreggoals. Dr Brown is it. I'm new in Fort Worth and feel fortunate to have found her. She LISTENS and she EDUCATES, which, in my book makes her a top clinician. She takes into account all that's going on with you, not just the one thing you may be there for. I highly recommend her if you're looking for a new, top quality, primary care doctor.

Last Friday I had my very first ever appointment with my new cardiologist. Dr. Taylor was extremely…read morepersonable and forthright. No need to mince words while staying professional. Wish more doctors were like her and my primary care physician. Absolutely pleased with the day's results. JPS is where it's at!!!

Dr. Bindal has horrible bed side manner. Do not go to him. Worst experience of my life.read more

I go to a different Texas Health Family Care location. My provider is fine, but I have a problem…read morewith the actual COMPANY. I have incurable, Stage IV cancer. So yes, I have some anxiety and trouble sleeping. Because my medication is a benzodiazepine, Texas Health Family Care requires that I sign a 3-page contract every year, with all the things I promise not do with my medication. Like sell it. And they require that I have a urine test annually to make sure I'm not a drug addict or selling my medication. I'm taking ONE low-dose pill ONCE A DAY. So I can sleep. Because I have Stage IV cancer. This really does not make me feel cared for. It makes me feel shamed and unwanted. They have to cover their rear ends, but how hard would it be for Texas Health Family Care to bend the rules for CANCER patients who take 1 mg of a benzodiazepine per day? Really?

My doctor was Robert Schutz before he left and now I am with Mary. I am still happy because…read morewhenever I go here the nurses are really nice and sweet. The receptionist make my visit pleasant and my nurse practitioner Mary explained everything about what's going on with me to the medication I'd be taking

I'm in my mid -50's and made an appointment to come in to talk about my testosterone levels and see…read moreif I might eventually be a candidate for testosterone supplements. This ended up becoming the most unprofessional experience i've ever had a medical office. After an extensive wait (40 minutes out front, 30 minutes the back ), I finally had a visit from "Ms. Kelly." She proceeded to give me a hard time about not having had a regular check up in a few years. She then asked me an extensive lists of hobbies and was dismayed that I was not into any of the ones she listed. She acted like I was being a difficult, sulky child when i was there to talk about testosterone. Finally, she showed me pictures of her horses instead. She asked me only one question about what indicators might have caused me to make the appointment - and my answer was one that should have lead to more questions. She asked no more questions but instead directed the assistant to start finding codes to use for insurance lab billing. I had not agreed to the labs yet. After I was literally bullied into getting the lab work without being convinced about whether it was necessary, I went for my blood draw. It was a difficult blood draw and I was still trying to recover from the disturbing visit that I had just experienced. They called a week later and .... the testosterone test was never done ! The lab never did it. ! I gave 4 vials of blood , and the item that was supposed to be tested was not tested. No results. They are trying to talk me back into doing another one since they literally DID NOT TEST the item for which I had my blood drawn. Icing on the cake. Lost a day of my life, got bullied and laughed at by Dr/Ms. Kelly , got no additional info about whether. might be a testosterone candidate , and then they didn't test the blood I had drawn. Complete fail on their part during every step of the process.

I get a prescription in 3 month intervals, and this is the 4th or 5th time happening, I picked it…read moreup on the 15th of last month and due to there being 31 days in March I should be able to pick them up today and yet again there is note for the pharmacists to not fill until the 15th. I'm currently waiting for a call because after my 20 minutes on hold there is no one in office to help me. Again, this is the 4th or 5th time to happen. Don't feel like they're listening. How hard is it to take into account an extra day?

Called to make a NEW patient appointment and was told they are not accepting new patients at this…read moretime. The way the lady told me that was extremely rude, her overall tone was unprofessional and she should NOT be answering the phones or dealing with the public! If they were taking new patients, she would've changed my mind on going there instantly. HORRIBLE CUSTOMER SERVICE!

Best General Practitioner I've been to in my 58 years. Dr. Staniland and his entire staff are top…read morenotch and the doctor takes the time to communicate with patients in a clear way that teaches and acts as a partner in our health plan. After all, ultimately we have the responsibility to gain knowledge, and follow the options that the doctor offers. He stays on top of the latest research and is not like many doctors who just count patients as $$$. My wife feels the same and our move to this practice was one of the best medical decisions we've made.