I just changed ENT from a well known company in Fort Worth due to double billing, minimal…read moreappointment face to face time with provider. I presented with the same issues as before and I was promptly evaluated, received CT scan to show what had been missed by prior ENT for 18 mos. The doc took the time to explain the findings, treatment plan options and provided patient education. I was very pleased with the service and have recommended them to friends.

Well I will start with the office. They are very cool. Now…read moreto the billing department. What a freaking joke. They SUCK. Cant talk to no one, always on hold, every number is picked up by same person, long hold times. Paying a bill online is a joke because you can't see the bill attached to the account. I heve been messing around with them for weeks because I can't make it in to just pay the MF bill. I hate this billing department so much. Oh and this was just for my allergy testing that I is a $1,000 for after insurance. I would never recommend this place to anyone. RUN THE OTHER DIRRECTION. Oh and I have paid half of my bill and I keep getting billed for the full amount. Can't talk to anyone to resolve the issue. Help me understand this insanity.

First, everyone should check their hormones. Second, I've been going to this office for almost…read more2years. The staff is EXCELLENT, friendly, and they are here to help. 5/5 would highly recommend you wake up and go get checked out by these professionals.

Felt no changes when receiving services and wanted to cancel they billed me for 3 months worth of…read moreservices without my consent. Do not give them your card information!!!

Took my 3.5 year old daughter for first visit/allergy testing. Dr.Beaty was awesome! Spent a good…read moreamount of time discussing all my concerns and giving advice, creating plans, etc. The staff was friendly and did their best with the testing- obviously not so fun for my girl with how itchy it was. Overall very impressed with the experience, thanks!!!

Dr. Beatty was great with my daughter. He was very patient and great about taking time to explain…read moreeverything he was doing. The nurse was really great with her during the testing process. I'm glad they had a video for her to watch, but I would've liked the office in general to be more kid friendly. It would've been nice to have some sort of kid friendly books or toys in the waiting area. The receptionist was friendly as well. I thought this was a really good place and that the doctor was personable and experienced.

Completely unprofessional and only looking to bill your insurance and you. Will incorrectly do…read morethings and make you pay for them to have to re test. Good luck in getting them to answer the phone. The absolute worst business I have ever come into contact with

I was contacted 1/8/24 by InfiniT about my 1-star review. I was informed that the staff members…read morecausing many of the issues with provider/patient communication were removed from the staff. I cannot speak to the current quality of care @ InfiniT but applaud the efforts to root out problem employees. While I will not return to the clinic as a patient, I believe providers are now placing more focus on patient needs.

Easy appointment, Dr Callahan was thorough but patiently answered my questions. I liked everyone…read morethere and I'm going back for a couple of different issues.

Front Office is absolutely worthless. I needed a receipt before my surgery for insurance and every…read moretime I'd call it was a shitty cycle of transferring between departments for no apparent reason and then sending me to voicemail.

The staff is out of this word and Dr. Iloabachie is one of the best doctors that I have ever met…read more He is more concerned in resolving the issue, rather than a quick fix with an unnecessary CPAP.

I came into the Irving clinic for a routine allergy check-up. I was immediately taken to a back…read moreroom to do a full CT scan of my head to check my sinus cavities. Then they performed an 'endoscopy', where they scoped my ears, nose and throat. All to tell me I need a $4,000 surgery (balloon sinuplasty) to correct my seasonal allergies. I was then prescribed an antibiotic, steroid, and nasal spray. This visit ended up costing me hundreds of dollars due to unnecessary procedures. I suggest seeing your PCP for allergy issues before coming to this clinic. They are just looking to make money and don't do anything a PCP can't do for hundreds of dollars less. Unfortunate that healthcare providers are more than willing to perform unnecessary procedures just to make a quick buck from patients who are genuinely in need of care. Extremely disappointed in this clinic and it's practicing clinicians. All this clinic is looking to do is push patients towards having expensive surgery whether you need it or not.

The best dermatologist in Fort Worth! I've been a patient for over 25 years! Great office staff…read moretoo! Cured my acne, now he's taking care of all of my sun damage!

On June 16th, 2021, i took my then 15yr old daughter to Dr. Pedro for a small cyst on her face…read more ​Pedro recommend after conditioning the skin for a month with his prescribed creams/lotions that we return for a simple in-and-out procedure to extract the cyst using a "small incision". What happened July 29th, 2021 did not line up to what was described. ​ I was notably upset, but was told to "trust him." He asked us to return the following week (August 3rd, 2021) to remove the stitches. Stitches were removed. I called his office the following day alarmed at what appeared to be an opened wound. I was brought in August 4th, 2021 and was told it was fine and prescribed various creams for her to use. ​ I waited a week and given the terrible state of her face, and impending school start. I conducted research, including visiting 2 other dermatologists and 1 plastic surgeon. We also visited Cook's Children Hospital and their on-call plastic surgeon on August 13th, 2021 given what appeared to be an growingly infectious wound: ​ Each one of them said the exact same things: 1) Unfortunately, nothing could be done at this point. Her skin is too raw, irritated, and delicate. Stitching it closed would result in reopening. 2) More than likely, scar revision would be required 3) The incision was not done well nor made according to modern practice; including but not limited to 1) a small football shaped incision should have been made vs. the oversized round incision which doesn't allow for a seamless closure, 2) internal sutures should always be used on facial procedures to minimize scarring, 3) if external stitches were to be used, the stitching should have been tighter and not removed so quickly for this sized wound, 4) bottom portion of the wound was not closed My daughter was 15yrs old. A sophomore in High School. She is incredibly embarrassed by her face and self-conscience at church or any public outing. She did not one single day that school year go to school without a mask even though they were no longer required to wear it. She walked home for lunch so that she didn't have to take her mask off to eat in front of others. She was thankful for COVID because she has an excuse to wear a mask at all times. She refused to take her school pictures and refused to take any family photos (difficult reality during the holidays). For a 175 days, 2 - 3 times a day she had had to ensure she applied creams as directed by pedro, careful not to be outdoors, and endured pain. This had been extremely painful for me as her mom to witness especially when she trusted me to put her in good hands. With no improvement under his care, we decided to go to another dermatologist and then a plastic surgeon to try KTP, Fraxel, Steroid Treatment, Skin Pen before seeking the assistance of a Plastic Surgeon for scar revision. These treatments were not cheap and would not have been necessary had the cyst-removal procedure been performed correctly. I spent thousands of dollars after pedro in hopes to help her scar. Nothings worked. Its gotten slightly better but after visiting a couple Plastic Surgereons, the only route to fix the damage Dr Pedro made is scar revision with another major incision on her face :( Dr. Pedro only offered to reimburse me for his fee and none of the costs for his prescriptions or, emergency visit. Unfortunately in texas it is difficult to find a lawyer willing to do a medical malpractice suit unless the patient died or has some sort of wrong amputation. Seeing dr pedro has cost me over $4k to date (not including his fee, creams or ER visit) and opting for plastic surgery will be even more. But nothing compares to the embarrassment cost my daughter has had to suffer over the past two years and into the foreseeable future. Dr. Pedro's ways are much too antiquated to make the risk. For the sake of yourself or loved one, go somewhere else. Photos of the negligible cyst, bad sutures, opening, and my daughter's scar today. I can't believe i allowed him to touch her face, every day i see her im reminded how i didn't protect my baby girl.

If u don't mind going into a place when are a regular, and the thing they say (besides good…read moremorning, welcome etc) is....NAME...followed by , do you know your weight. Just a cold reception. Been this way for a long time. Need to give plenty of time just to get a t-shot.

There is a reason that they cannot get their total ratings over 3.1 stars. Read the reviews. Their…read morebilling practices are just unbearable. They can't keep good staff. On the upside, they have a great location and beautiful offices. Which I pass by every time I go to a different provider. They are less than 3 minutes from my house, and I choose to drive 3X the distance to a different provider.