Most well managed retirement community I have experienced. Food quality and choices are excellent…read more New chef doing a great job. Buildings well maintained

Friendly staff, happy residents, many activities and services. The new tower just built is gorgeous…read moreand even features an indoor pool for water aerobics. Always clean, upbeat, and upscale. A pleasure for any resident.

I have lived at The Stayton for almost fourteen years. My favorite things about living here are…read morethe friendships with other residents and the excellent care from the staff. However, there are lots of other things to love. We have free transportation to doctors' appointments, hair appointments, DFW Airport, museums, concerts, lunch and dinner outings, and anywhere else we might want to go. We have an excellent exercise program sponsored by Cooper Clinic in Dallas, an indoor pool, and a fully outfitted gym. We have in-house concerts and lectures and many special social events. We have three dining venues, and the food is delicious. We are currently undergoing a "refresh" of our common areas to bring everything back to "like new." We would love for you to join us.

Real star rating is NEGATIVE -10 STARS! First off the…read morenurses and general staff are great but admin here is completely useless and unhelpful My mother isn't doing well physically or mentally. I'm trying to find her a permanent living facility. I was originally told her insurance would cover up to the 14th of March. I was expecting a "care" conference call today. About places she could go but I what I got was you need to go by next week on the 7th. A whole week before the 14 of March. That may not seem like much to some but when your not ready for any of it. It makes a big difference. Not happy I had to argue about this to keep her here. Just so I can find her a better place. All this call accomplished was stressing me out and seeding my hatred for this place, so thanks teresa I know I'm under a time crunch. Heartless social worker never met her once and now I don't care too. Don't bring your parents here, if you're not ready and need help unless you drive a Ferrari.

I searched, interviewed, considered over a dozen Memory Care facilities. I thank God that I found…read moreDiscovery Village/Alliance Town Center. From my first visit with Director Daniel Collins, then viewing the very beautiful pristine public areas, then the well appointed and comfortable apartments, I knew this was the place for my wife who suffers with Alzheimer's. Kim Ballard, Memory Care Director and her staff, the nurses, physical therapists, everyone, has welcomed us with kind, professional, caring, experienced help and support. My wife began her residency this week. she is content and flourishing. I am now able to rest day and night knowing my wife is being cared for so well. Thank you, Discovery Village/Alliance for your quality compassionate professional care!

My mother in law resided at Discovery Village Alliance for 3 years. We have had nothing short of a…read morewonderful experience during her time there! The staff has always been kind and attentive, the facilities and grounds are extremely clean and well maintained, and most importantly they sincerely care for their residents. Throughout the years we have enjoyed many holidays, celebrations, and meals at the Discovery Village. They truly do provide a home like environment, along with meeting the needs of your loved one. The onsite therapy, entertainment, and transportation amenities are also a huge plus! We are thankful we found such a wonderful place for her to call home. Highly Recommend!

Their morning kitchen manager needs to start paying attention...I have been visiting my mom for a…read moreweek, everyday she orders toast...in 7 days not one piece of bread has been anywhere near a toaster...they just take bread from a bag throw in in some styrofoam and bring it up...if she wanted bread she would have ordered it...for 3000+ a month the least they could do is buy a freakin toaster and train someone how to use it... I am willing to provide lessons for 300 bucks an hour

We recently moved to the Conservatory at Keller. We looked at numerous places and always came back…read morehere! The staff are friendly, professional, and sincerely want what's best for you. We feel like we are surrounded by an army of helpers! We love everything about The Conservatory - we are so grateful for all the activities, housekeeping, etc. It feels like we live in a resort!!!

The first night, the nurse was supposed to to bring medication, it never got brought to us…read moreresulting in 3 seizures. They are understaffed, when dad was imminent and told her should be under critical care, there was no one here, no one to help take care of him like was promised. Staff came into the home so loud, what's caring about yelling right next to your family member trying to pass. Never got the supplies we needed. Nurse came into and first time meeting this one she said "man he sounds terrible" wow thank you so much for that. It's crazy how they advocate for comfort care and do not care about comfort at all. Do not hire, do not even consider. It made our father's passing process a nightmare.

I flew down to be with my friend at the end of his life. He was chemically sensitive, and the staff…read morewas caring enough to really respond to this need of ours: They posted a sign on the door so no perfumes or chemicals went into the room, and the door stayed closed. I felt well cared for, as I needed to stay over with him, and each new nurse on duty really checked to make sure my friend's needs were being met. I met with two doctors, and they obviously cared, as they made variations in my friend's treatment, and spent time discussing with me. All of the staff was friendly. My friend had a cheerful room with lots of natural light. This was end of life care, and it was done with compassion, honesty and experience. I sensed that one nurse in particular really cared for my friend, and that was an added bonus. I also like that this facility allows visitors 24 hours a day which adds to the safety of each patient.

These are always the hardest reviews. You know places no one wants to go to. Think about it do you…read morelook forward to going to a assistant living nursing home? Maybe having a family member their could be stressful You Think? With the growing aging population you have plenty of choices and of course its going break down to what your willing to spend or do. Our family decided the location and price was acceptable here and we were close to visit daily to be with them. This was in 2019. Of course with Covid came many challenges the FIL has dementia and MIL can barely get around but the care has been extremely helpful and above anything we could do on our own. We send staff come and go in hasn't been easy for them and the ones that remain are real hero's to us. We see them weekly and there has never been any issues to report, other family members visit different days we have camera installed and everything goes like clockwork for us. I am here this morning and I saw the negative rating and just wanted to make sure this wasn't the case for everyone. Watching someone decline in health is hard it's even harder to make the time and effort to do it yourself in a pandemic. We are grateful for the staff and Legend Oaks for the care of our Family.

great staff, great pt care, therapist are amazing. and the facility is beautiful and cleanread more

My father stayed in this particular assisted living for roughly a year. The facility itself is…read morepretty. And staff is friendly. But my problems lies with policies. My father was in and out of the hospital a lot. Eventually I had to end his living at atria because he was in the hospital for over 3 months. The facility could/ should have notified me the family member that they were about to destroy his leftover medication , so that I could have saved him hundreds of dollars. Now that he is being discharged finally from the hospital I have to repurchase all his medication again. They should really consider rectifying this policy. I don't believe any new caretaker would know in advance that the medication would be destroyed so quickly.

The Care team is caring and I appreciate them greatly! However, the current ED that claims to also…read morebe a nurse is something else.... If you have any regard to the safety of your loved ones, do not let them live here. I, as a nurse, have warned her that she needs to implement BLOOD PRESSURE checks whenever the team gives BLOOD PRESSURE MEDICATION. She, instead, fought that and would not even give me the time of day to try to implement something or talk to the corporate team. BP/HTN is KNOWN as the silent killer among all healthcare professionals, this is KNOWN NELGECT. As a nurse for 10years, I highly recommend against this facility for the time being. Please protect your loved ones and do whats right.

With 3 years of my parents staying in the assisted living, their care has been outstanding. The…read morestaff is caring, loving, and truly concerned about the comfort and safety of my parents. The daily Mass was especially important to my parents. With it just down the hall without having to get in and out of a car, their spiritual life is more complete. Visiting is like visiting them in an apartment with the staff being accomodating and friendly. Knowing them by first names makes us comfortable that Mom and Dad have an extended family to help with their care. I recommend this facility to anyone considering retirement living or assisted living.

From the owner: CHRISTUS St. Joseph Village-Coppell is a faith-based, not-for-profit retirement community offering…read morebeautiful cottage homes and spacious apartments for Independent Living, as well as apartments for Assisted Living. Residents enjoy Daily Mass, as well as weekly Protestant Services. Services include: Award winning Activities and Life Enrichment Programs, Housekeeping and Maintenance, Meal Plan, Utilities (except telephone), Basic Cable, Scheduled Transportation, Beauty Salon/Barber Shop, Fitness Center, Indoor Heated Pool/Spa, Deli, Libraries & Computer Center, Billard Table, Security Guard and Emergency Response System. Additional services are available in Assisted Living.

I have been trying to get my baby the post NICU physical therapy that he needs from Cook Children's…read moreHome Health. When I called Home Health, they say they do not even have a direct line to Home Health PT. I finally got someone on the phone 5 days ago, and the representative, Hugo, told me that he needed to see if they had a therapist available to do my son's physical therapy. I called the number that Hugo gave me yesterday and left a voicemail after hearing nothing. No return call. I called the number that Hugo gave me again today and got no answer again. Thinking that I may have the wrong number, I went through the home health phone tree again. The person on the phone told me that Hugo as at lunch and everyone else in the PT department was really busy, so I couldn't speak with anyone. After this long, drawn out ordeal, I insisted that I speak with someone who finally told me that they found out 5 days ago that they did not have anyone to do my son's physical therapy. Did they call to let me know that no one could do the physical therapy 5 days ago? Nope. What an unprofessional, disorganized organization. I am dismayed that they are this lackadaisical about getting children the help they need, but I have noticed that the other online reviews are not very favorable either. What a shame! Our Cook Children's pediatrician is great.

This is a company of thieves!! I had a CPAP from them, changed insurance that Cook's wasn't in. I…read morelooked into buying a CPAP of my own. It would be between $299 and $900 retail. My insurance last year paid a total of $1200 for it. It should have been mine after that. But Cook's says they charge $2000 for it!! I still haven't returned it to them because they won't return my phone call to at least get the proper mailing address. Plus the supervisor was supposed to call me back 3 weeks ago to discuss the too high price on the CPAP. I haven't heard a peep. I called yesterday and left a message, guess what? No return call!! Very unorganized, heartless, greedy and all around bad company!!

My mother spent her last days at grandmother's house. They made her smile everyday! Miriam and her…read moregirl's are the best!

Loving and caring staff and owner. My mother felt at home while living there. So much better than…read morea "regular " assisted living or nursing home. It is in a completely different category.