Getting in seems to be no problem;getting out is another. Just say out loud you want to go home ;…read morestaff just says yeah and looks away. ...trapped?

This facility is 5 stars! Not as fancy as the Stayton, but it has great, friendly people. We…read morehad a few stumbles during Moms stay but Laura the Executive Director always was on top of things and made it right. The staff Stacey, Del Fina and Patricia were loving and attentive to Moms needs. So caring, it really touched me. Katrina the Business Director also has great people skills and gets back to you pronto with answers!

Just a quick update on my experience with The Ridglea. The community continues to be clean and…read morepleasant, and the new executive director, Liz, has been a wonderful addition -- responsive, professional, and clearly working hard to make improvements. For families considering care here, one thing to note is that the "incontinence package" for residents who need extra assistance does NOT currently include paper products such as Depends, toilet paper, wipes, Kleenex, or paper towels. Liz mentioned corporate is reviewing this and may expand the package in 2026, which would be a welcome change. On the positive side, they recently replaced the worn carpet in my mom's room with attractive laminate flooring -- a nice upgrade. Housekeeping could do a better job with regular dusting, but overall the room is well kept. Overall, The Ridglea remains a caring and well-run community, but families should be aware of what's included (and what's not) in the current pricing structure.

The staff is currently ignoring my friend that's a resident there. Ridglea has been reported to an…read moreombudsman.

Wonderful experience in independent living community. Staff is helpful and friendly.read more

The worst care ever, don't send your family members here if you love them. The "Doesn't Care…read moreCoordinator" is what I call the person who is in charge of "Care". She's one of the least competent and mean spirited people I've ever known. Please don't agree to the nightmare that is Broadway Cityview for your family. Management constantly changes (3 different companies in 7 years). They failed to recognize and communicate effectively about my parents to my sibling and myself and so my parent kept repeatedly failing. After breaking their hip and having surgery, one of my parents has moved on to another facility that can care for them properly and I couldn't be more relieved. Shame on these people who ruin what should be the best part of people's lives. The food is horrendous as well.

To Whom it may concern, I was a patient at City View Nursing…read moreand Rehabilitation Center for several weeks. And to be totally honest with you I hated it there, but I soon came to realize that it was not the staff it was just me being an ass and not familiar with City view surroundings. City View has a great rehabilitation service and very professional staff. I was very good taking care of. The nurses and doctors were there every time I needed them. All the staff were great, I would like to Thank a few People who were there for me 24/7 and treated me like I mattered. Thank You so much! Tess Sayon for being there by myside even when you had other things to do. You became my friend and someone i will never forget, Latonya Carr Breyuna Robbinson, Chazz Cross, these people were great and very personal, and they know how to treat you as a human I would also like to thank Jade in the physical therapy department for causing me so much pain, LOL But I believe it worked! So, what can say about Ben Carrillo? This man works harder then anyone I know, he is always looking out for you and your wellbeing and asking if you're ok. all the time. Ben goes above and beyond his normal duty as a nurse. This man will do most anything for one of his City View patients. Thanks to everyone for being so nice, and professional. A big Shout out to Admissions Director Christie Shockey and Taryn Springfield Receptionist For all there help you both keep the wheels turning! Now let's talk about the food they serve. This is a hated subject among the residents, 50 percent of the time, if not 75 percent of the time no one likes or eats the food that is served. I have watched as the residents return their trays and without eating anything but maybe the dessert. Come try it for yourself!!! I was fortunate enough to order out most of the time or I would have lost so much weight and became sick!!! Because I refused along with others not to eat what is being served. I'm not sure who decides what the residence have for their three meals, But I would bet whoever it wouldn't eat the food served here. Whoever you come watch a meal being served and a elderly man or women look at the food and with tears in their eyes try and stomach the food on the tray because there hungry and that's all there is. But as far as the nurses and everyone here there doing a great job with what they have to work with. Thank You for being there for me and the others. How could i forget this amazing woman Tracy AKA HOT SAUCE LADY One morning i ordered Breakfast Burritos and no hot sauce with the order, but Tracy in Physical Therapy came through She had some!!! Ok City View work on the food Quality for the elderly and i will recommend this facility. Word of mouth goes a long way. Now let's talk about this so-called drinking water. The water here for the patience taste bad, well it should because I find out the water for the patience's here is coming from the faucet in a room that is for other things not water for the sick. it was confirmed by a staff member I didn't get their name. The faucet has NO water Filter whatsoever, but I have seen several Water coolers throughout this facility, but I was told that they were for the staff members/employees. You would think at least one cooler per floor would be nice! Don't you think? once again this is not the nurses or the staff members on the floor this go's higher up people!! Let's get this problem fixed Let's do it for the elderly I believed they deserve at least that. The nurses and all the staff members are doing great, it was my pleasure getting to know each and every one of them staff I will honestly miss their company.

The nurses in Memory Care are very caring, compassionate, and knowledgeable. They take great care…read moreof my mother-in-law. The facility is nice and is kept clean and smelling fresh. Meals are good. It would be nice if they had a little more activities for their Memory Care patients, but they do a great job overall.

My family was looking for the right place to transition my parents to. We searched for a senior…read morecommunity near my home and amenities. We fell in love with the Vantage's spacious living spaces, friendly residents and even friendlier team. Outside of the onsite amenities, the staff won my parents over. Tierra and Jessica were really great to work with and made my parents feel right at home in their new environment.

My mom lived in memory care at this facility for over 6 years. It a nice facility and the…read morecaretakers seem very compassionate. We moved mom to a different facility four hours away, not because we were not happy with the Vantage. What bothers me is the fact that I received no sympathy card upon my mother's passing, just one month after moving her from the Vantage. Maybe it isn't policy to send a card when a resident doesn't pass away in a facility but it seemed strange since she had been there over six years. Even the person in charge of memory care commented on how long she had lived there. If it isn't policy then maybe it should be. I'm very disappointed in this facility after having a long relationship with the staff and caregivers. Very disappointed. I suppose since the money wasn't rolling in anymore they don't really care.

I would like to express my utmost gratitude and satisfaction with the outstanding care provided by…read morethe Bethesda Gardens for my Mom. We found Bethesda Gardens when we were looking for respite care for my Mom while we were out of town. A few months later, she requested that she go live there full time, due to the friends she met, the activities and the great food. Post COVID, my wife and I had to go back into the office and she was missing the companionship. We started her out in assisted living and she was very independent; but as her needs progressed, Bethesda had options, including the all-inclusive apartments that made the her care affordable. Once her memory declined, we were able to move her to Memory Care within the same community. My Mom enjoyed the activities, especially bingo. Once she moved to Memory Care, the activities aligned with dementia and gave them structure throughout the day. The staff members, including the directors, nurses, med-techs and caregivers, displayed an unmatched level of compassion and dedication. It was evident that they genuinely care for the residents and prioritize their well-being. They establish genuine relationships and strive to meet the unique needs of each individual. The caregivers go above and beyond to ensure that my Mom receives personalized attention, support, and a sense of belonging. They not only assist in daily activities, but also provide emotional support and companionship. It is evident that they genuinely care for the residents as if they were their own family members. Furthermore, the level of communication and transparency between the staff and families is exemplary. This fosters trust and reassurance for families, knowing that their loved ones are in capable hands. They were with us to the very end and gave comfort to my Mom as she transitioned to Heaven. Overall, I wholeheartedly recommend this assisted living facility to anyone seeking a supportive and comfortable home for their loved ones. It has provided my Mom with a sense of independence, while also ensuring her safety and well-being. Thank you to the entire team for making my mom's golden years truly golden.

This place is just ok. The staff is not great, but not super bad. It's the evening and weekend…read morestaff that are clueless as to how to take care of my mom. Wouldn't even put a band aid on her 2 separate occasions because they 'didn't have any orders for her'... whatever that means. The management SAYS they'll check on mom weekly but has never done it unless I asked them. My mom hates the food! She says nearly every meal is chicken-something. Watch your bills. Their billing system is horrible. My mom has heard several residents say the same thing and some have taken there loved ones out of there because of billing. It's hard to find a good assisted living place because there's a bit of a turn over rate in the staff. In the 3 years Mom's been there I've had several issues with incompetent hourly staff. Some are just there for a paycheck and it's obvious. Some are new to America and aren't as nice as us Texans If I wasn't afraid that I'd regret moving her to somewhere else, I'd do it in a heartbeat.

We placed our father at this facility and it was the absolute worst experience. They allow…read moreresidents to wonder and sleep wherever without supervision. My dad had an injury apparently at the hands of another resident and they did absolutely nothing and took zero responsibility. I would proceed with extreme caution prior to trusting them to take care of your loved one.

Great Community! Staff is very caring and goes the extra mile to make sure they are engaged. We are…read moreso thankful for this community.

Really nice and clean facility with a welcoming atmosphere. Everyone was very friendly and greeted…read moreus with smiles. The place smelled nice and felt positive and well cared for. I had a great experience touring here.

I was there for two weeks. never had a shower because they have a rule, no shower if you have…read morebandages. I had one for recent surgery, one for a serious pressure sore. another rule, no shower, no clean sheets. my bed was changed twice the entire time, just because someone took pity on me. it took us a week or more to convince them I had orders for a special diet, and when the surgeon suddenly changed it, we couldn't convince them to switch. They are very careless about medicines. my endocrinologist insists that Synthroid must be taken four hours before calcium, and calcium doses should be split during the day. they ordered some glaucoma eye drops after three days. I was given them one time, and they disappeared. when I got home, I discovered they had prescribed some drugs that were habit- forming. I'm pretty sure I didn't take the, but I wasn't sure. They are understaffed. some aides and nurses are really rude, ,others are extremely nice. we found that communication between departments ,even between shifts in the same department, was non-existent. I do not recommend this place at all.