I have been a patient of Solinsky Eyecare for years.. Simply put, Doctor Solinsky has…read moreestablished probably one of the Best Eyecare Centers In the United States. I would like to give special mention to Doctor Janick. She is an extremely caring and wonderful Doctor. She makes you feel at ease and is just wonderful. On a recent visit, Doctor Janick had to put a temporary lens in my eye for the the treatment of an infection. I have anxiety with regards to anything being placed in my eye. She was able to proform this procedure and keep me calm and relaxed. Hats off to Doctor Alan Solinsky for establishing a great practice. He is very fortunate to have Doctor Janick on his staff. Finally, I must say that Dr. Solinsky himself, is a great doctor. I have entrusted my families eyecare to him, and I would highly recommend him to anyone that needs eyecare. Gary C

Absolutely amazing!(( Great staff awesome doctor, wish I could give home 6 stars. In and out…read morequickly. Very happy with them.

Excellent care from initial visit through post-surgical care. Dr. Nicolas was recommended to me by…read moremy primary care doctor who had her own corrective surgery done by Dr.Nicholas. High praise for his care and manner. Office staff is also nice to deal with....pleasant and patient.

I will begin with the outstanding care that I received from both of the Doctors. I have known them…read morefor so many years and the staff always are very welcoming with great eye contact and a smile. I was very pleased that Dr. Paul Gaudio was very thorough with my eye exam. He was able to point out right away that I needed surgery on both eyes. Mary one of the staff sat down with me and explained everything and the process that I need to follow. She also scheduled all my appts. that I needed after surgery. The office experience that I had with the receptionist was just Outstanding with a smile and answering all my questions professionally. I have referred other people there and will continue to do so!!!! I will rate this place a five stars!!! Thank you

I have been a patient of Dr Maron's for several years, and I see him 2-4 times a year. His staff…read morehas always been professional and friendly. I implicitly trust his diagnostic and clinical skills and treatment. When he made a particular diagnosis, it was he who suggested that I have a second opinion, which coincided with his. At each appointment, I am greeted warmly, and he explains everything that he is doing, why and the outcome. I have had to wait for my appointment on occasion, but it was when his office was making the conversion to electronic medical records... and like all other medical offices that I go to, there is a slowdown as the physician and staff are getting acclimated. Otherwise it is rare that I have to wait very long. My biggest concern about Dr Maron is that I know that one of these days he may consider retiring and I will have to look for another ophthalmologist...

I had a bad experience visiting Dr. Maron's office. Even though the staffs are nice but the doctor…read morewas impatient and had an arrogant attitude. He prescribed two kinds of antibiotic medicine and said the surgery can be done at next visit. It was suspicious to me but I'm not a professional. So I went to see another doctor a week later. The other doctor did the surgery right away and told me antibiotics has no use at all at that stage.

I see Dr Bushley. For my eye care. All the techs are great wait times are somewhat long. But they…read moretest your eyes dialate your eyes and move you to several different waiting areas. This alone makes the waiting entices more tolerable. I really like Dr Bushley. His quiet calm demeanor is a welcome change from the constant negativity in society.

Not enough handicapped parking. Zero compassion or empathy. My elderly parents need to transfer…read moremom to a wheelchair in handicapped space. They are always full. Talked to staff, they know and won't do anything. My parents have to find a handicapped space at another building and push the wheelchair over obstacles 70 yards. That is not healthcare. Have no respect for their patients, make patients wait 30-40 minutes past their appointment time, herd them in and out like cattle. Cold office space, overcrowded with waiting patients. Would give zero stars if I could!

Dr. Solinsky is excellent and the office is well-managed!…read more Such a thorough check-up and any issues are thoroughly explained.

The medical experience has been fine. But the Patient Portal DOESN'T WORK for my wife or me. Our…read moreaccounts have been blocked. Numerous phone calls and email links to reset passwords haven't helped. We can't see detailed bills of what we are being charged for, and we can't pay bills online either. The multiple level automated phone answering system doesn't offer a solution- just unrelated options. We want to see a detailed patient history but cannot access any records. I would like to try re-register as a new customer to start over but that option isn't offered either. Followup customer service should be more user friendly online..

What happens when your glasses break in the middle of your morning commute and you need a quick…read morefix? Harvey & Lewis has come to the rescue more than once for me. They have a staff member seemingly always ready to help with a missing screw or repair nose guards. They're centrally located open early at 8:30a. Very friendly staff as well and on this last time, they didn't even charge for the fix! Thanks H & L!

I've been going to this location for about 5 years and never had any issues until now. My last eye…read moreexam and selecting new frames a few weeks back went well. My gripe is that I was waiting for a phone call or notification that my new glasses were ready for pickup. Apparently they use an automated system to send a text message that I never received. If I had not called them 8 days later after ordering my new glasses, I wouldn't even have known they were ready for pickup. The rep I spoke to confirmed my phone number on file was correct. He said sometimes they have issues with the automated system but confirmed they wouldn't have made a call out for me to pick up my glasses. Not the best customer service in my opinion.

I just finished my first eye appointment with Dr. Khaliq. And I am quite pleased. Dr. Khaliq lives…read moreup to a lot of the fine words other reviews have written about him here and elsewhere. He spent quality time answering my questions without rushing me - this is a big deal for me - but even more importantly his answers rang with intelligence & experience & compassionate sincerity. He came up with a solution for an issue I have been having with binocular alignment, and he did it in a way that the two previous eye-doctors with much fancier offices couldn't see. Guess even eye doctors can be blind to some things. An example of the compassionate attitude present in this office: I am considering LASIK and I asked him at the end, "If I was a family member of yours and said 'I want to do LASIK', what would you say to me about the surgery?" He earnestly said: " I consider all family and patients the same, so no need to worry - and I'll tell you..." This attitude was backed up by his receptionist who told me a story of how he had dramatically helped her and seen her free of charge when she didn't have insurance - now she works for him, full-heartedly. Good crew here. Humble office, simple room & everything you need: solid intelligence, experience & good heart.

From the owner: Dr. Khaliq is a board certified ophthalmologist and fellow of the Royal College of Surgeons. He has…read moreover 30 years of experience as a private practitioner and is affiliated with most hospitals in the Greater Hartford area. He places an emphasis on compassionate medicine and prides herself on giving his patients the most personal care possible. In this vain, Dr. Khaliq personally handles all stages of your eye care from the moment you walk into the office. Dr. Khaliq has performed thousands of procedures from in-office surgeries to corneal transplants. Some common procedures are routine eye exams, Contact lens fitting, dry eyes, cataracts, Glaucoma, Corneal transplants, Strabismus (cross-eyes), laser surgeries, and cosmetic procedures (droopy or baggy lids).

does their patient portal work? trying to login in and it…read morestates that a verification code was sent to my phone, but i never received the message with the code

My son ended up with metal fragments in his left eye on Tuesday. We were able to seen in your west…read morehartford office on wednesday. After all the check ins we were seen by a dr. very quickly they entered his eye with medical tools without much communication regarding what would be happening in those moments. It was FAST. Only some of the fragments were able to with what seemed like some ease. The dr we had needed to then dig around deeper under a different layer in the eye which he stated while as he was pursuing the remaining pieces in the deeper layer. My son felt this and communicated the pain notably to the dr. Unfortunately my son suffers from Vaso Vago Syncope, which we both said at that time and became very light headed lost all his color and stated he felt he was going to pass out. A break was taken and an additional attempt was made to dig deeper shortly after but without success. We were wrapped up pretty quickly from there and told that he would could experience some pain following the wearing off of the numbing drops. We did ask for an additional drop so we could make it home without pain. This was administered because my son stated he was already in that pain. The drop was applied and ointment/sav of antibiotics was given along with an eye patch. A follow up procedure was booked for Friday, two days later, which we haven't attended just yet, its tomorrow. However, my son has deteriorated since then (today is Thursday) he cannot have a single shred of light hit his good eye OR his bad eye. Light to the good eye shoots off pain to the bad eye and it's entire socket. Today we had to complete HIPAA paperwork over text before I could assist him by communicating on his behalf. He did this, barely 5 documents, couldn't see. We attempted together to both speak to a nurse or one of the Dr's there to attempt to communicate all that is being experienced and the pain that he is in at this stage (the night and day after initial procedure - so Thursday). IT IS SHOCKING to spend an entire morning of calling and not being put through to an actual medical professional. Not a staffer at the desk....a nurse or a dr. We were told refutably and undeniably that we would not be able to speak to anyone out side of the people answering the phones in the office at the front desk, that "maybe the Dr would see their messages but it doesn't guarantee a call to us". So we are still waiting for this which doesn't appear to be forthcoming. In the meantime he's deteriorating even more and needed something for pain at this point. Called them again and this time asked for something for pain however we were met with "oh, we don't give pain medication to our patients, the drs are not allowed to prescribe this. We will have to send out a request form to your PCP and you will have to follow up with them". At this point I had to cancel the rest of my clients and drive down to the PCP's office to check out if they sent the form. The staff at our PCP's office seemed to reel in their heads while they themselves were trying to understand how a surgical eye center could perform such and intensive procedure in an office there without being able to support potential repercussions of such procedure without having ability to provide an RX for pain? They gave an RX for antibiotic? The form did ultimately get received and our PCP gave our son something to help ease his pain but what in Gods name is happening here? You can knowingly leave a patient in this position and call it game? I tried to call again to the eye drs. once more a few minutes prior to sharing this information. I wanted to see if now that we have a completed HIPAA if could please speak to a nurse about his current condition or a dr. I was told "NO" "unfortunately, no. We do not have the ability to allow you speak to anyone, there is no one that can do this for you. You do have your appointment in the morning tomorrow here and you can opt to not come but if you do that WE ARE NOT LIABLE so you know, it would be on you" So here we are. In a basement. No communication, no help, no service. Only help from our own PCP who can do nothing more for us. I am not the type AT ALL but a visit to a lawyer will be forthcomin