First thing's first: I cannot wait to return here! This place has amazing food and super friendly service. The staff explained how to order on their touchscreen kiosk (without us asking) and gave us a rundown of how to add items or take items off our ramen bowls, which was really helpful. Everything is customizable and they do have vegetarian options. They also play anime on TV and have a karaoke setup! The ramen was so yummy but FYI -- even the lowest level of spice is a lot. We also tried the fried gyoza and the popcorn chicken (which was crispy AND juicy). All in all, this place is worth the price and the staff goes above and beyond to give you a great experience! P.S. - I'm new to drinking bubble milk and I tried the brown sugar bubble milk -- it was a 10/10 for me! read more

Today was my second time at Haruko Craft Ramen. It was my first time back before the ramen menu changed so I was excited to try it again. When walking in, you order on a large screen and seat yourself. Unfortunately to order on the screen it charged us a $3 "NYC online ordering fee" which was very odd (in addition to sales tax) - in addition the screen also asks you for a tip before you even sit down! But we weren't given any other way to order besides the screen which was a turn off with an extra fee involved My date and I ordered the creamy tonkatsu and creamy broth with pork. Overall, the ramen wasn't terrible, but it really lacked a home style ramen flavor and was not hot. This may be something I've never said, but they brought the ramen out in less than 5 minutes which makes me think the ingredients aren't fresh. There were no additional sauces or anything at the table to add flavor to the ramen. I also wouldn't describe it as a creamy broth at all. We also ordered the takoyaki which to me seemed like a frozen variety. We also each got a bubble tea which was not anything special. It was surprising they didn't have a taro slush option. The server did bring out the food to us, but the extra "online" fee when ordering was a bit of a turn off in addition to the lackluster ramen. Overall I probably don't see a compelling reason to come back. read more

TLDR: Go get the gyoza and pork bao and skip the ramen if you live 5-10min away. Skip it altogether if you live further away. We walked in on a Sunday afternoon around 2pm after seeing all the hype Stepout Buffalo gave this place on IG. We were greeted by someone quickly where she tried explaining how it works - order on a giant touch screen which was simple enough. Didn't love the fact that they ask you for the tip before you even sit down but that's the way this country works these days (spoiler alert: the service was not worth the 20% aka $20 we tipped) The seaweed salad was a bit slimy but generally not bad. The gyoza were excellent, would def order again. So was the pork bao. The meat was perfectly breaded and seasoned and cooked to perfection, and the sauces that went with it were delicious. This is kind of where the greatness ended. Onto the ramen (the main reason we were there), the noodles were honestly not bad but that's pretty much the best part. The soup was non existent and cold by the time you get to it - I think it has to do with the fact that all the vegetable toppings are mostly cold. The broth was also super salty (with no real flavor), I think to make up for the fact that the toppings not being well seasoned (my bean sprouts were completely flavorless). The breaded pork again was good, but I didn't like how it sat in the soup and got soggy, perhaps it should have been served separately on a plate? The grilled sliced pork belly was good and flavorful. I've had ramen all over Japan so believe me when I tell you the broth is not authentic nor is it good, which kinda ruined the entire dish. Our drinks were overpriced and very average tasting. The boba was too mushy but I am from Taiwan, so I guess I have high standards when it comes to boba. All in all, a VERY expensive lunch where neither of us enjoyed our entree (ramen), and given that we live in the southtowns, it's unlikely that we will ever return, even if the gyoza and pork bao were very tasty. As a final note, the atmosphere sucked. The workers talked and giggled very loudly the entire time as if no one understood what they were saying (unfortunately for them, I understood every word). FYI - This place is NOT Japanese despite its Japanese name. read more

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Finally got a chance to visit this ramen shop. With number of good reviews, my expection was high...but I can only rate 3-stars ( Yelp does not have an option to rate with a half star); honestly my rating is 2.5 stars. First off, soup temp was very luke warm...not hot at all. I am so used to have temperature "hot" ramen soup. Thus, served with luke warm soup was really negative to me. Then the size. The size of bowl was a lot smaller than usual ramen bowl, or the size of ramen bowl I am used to. I felt like there was not enough soup. This was second negative point. Though the amount of noodle was good portion, small amount of soup could not accommodate well until the last. Luke warm soup quickly lost temperature; a little amount left in the bowl after finishing noodles got rather cold than warm. Various toppings were rather generous; but again, small amount of soup was not enough to keep up for them either. Broth itself tasted more like deluted Tonkotsu broth rather than creamy chicken broth soup. This ramen seems to have a good possibility though; so, I hope they can improve soup (amount bowl size) along with soup temperature. read more

Haruko Craft Ramen - Creamy Chicken R1. Creamy Chicken Ramen (Yuzu Oil) - Ramen Near Me - Tonawanda, New York

We had the spicy miso ramen and gyoza. The ramen was really bland. It had no flavor. The pork was seared on one side and not the other but that also was bland no flavor. The best thing about the ramen was the egg. Mines was good the only thing with flavor but my husband's was meh. The gyoza was store bought I've had the brand before. We ordered pan fried they were definitely steamed no crisp. All in all as a couple that has had ramen in Japan and frequents many ramen places in Buffalo in search for that Japanese goodness. This was one of the most disappointing ramen places in Buffalo. Boba was good though. read more

Funky ambiance. Counter service. Great spicy miso ramen and chicken thigh sticks (not pictured) were flavorful. Will be back to try the bao buns! read more

Haruko Craft Ramen - Ramen Near Me - Tonawanda, New York

The takoyaki was good and hot. Creamy chicken ramen was also great. However the miso beef ramen was a little disappointing. As soon as I got the beef ramen in front of me, I noticed the color of the soup. The soup was nothing like a miso ramen base, but rather a thicker shoyu base. The brown sugar milk strike was also too sweet. Tasted like ice cream. Some people might like it but it's unexpected. Service was average. There was only one lady at the front who explained to us how to use their kiosk and brought us two cups of water in a plastic single use cup, which can be improved by using glass cups. Then she brought out food out and never checked on us again. The interior is very interesting. There's a little snack shop by the entrance, some anime frames on a wall, and a bunch of musical instruments on the other side. read more

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Saw this place on step out Buffalo and had to try it! Glad we did super neat little place good food ramen and service! The pork cutlet was soooo good. Bubble tea was yummy and it's a cute cozy place lots of little snacks and things to try. They've even got music nights and karaoke rooms to rent! Staff were very friendly and prices weren't too bad. If I'm being totally honest my ramen was on the bland side but the chicken and noodles and veggies and stuff were good. I need to up the spice level or try something different next time I think. Glad we visited! read more

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The service was amazing! We were greeted right away and shown the menu. The food was brought out quickly and staff couldn't have been more friendly and attentive. The ramen was good but the popcorn chicken was a surprise hit of the day! We also really enjoyed all the drinks and teas we tried. We will definitely be back! read more

I have tried the spicy creamy chicken, Ramen, the popcorn, chicken, and the takoyaki. All the items were so good. I keep coming here on the special cold days because this bowl of Ramen is just so comforting. The staff is really nice and welcoming, and the place is so adorable with so many Japanese inspired art stands with Japanese food karaoke rooms. It's a whole vibe. read more

Haruko Craft Ramen - Inside - Ramen Near Me - Tonawanda, New York

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The food and the service was excellent. It came in a very nice bag and food container. I was very surprised. The food was delicious. I got the spicy Ramen double beef. They do not sell pork. I thought that would be a little weird but it was great. I got it with a little spice and that was definitely enough. I was going to go with medium spice but I'm very glad they warned me. All in all delicious Ramen I will be back. PS, my wife picked it up and said the place was very clean. read more

We were excited to hear about a ramen spot that had gluten free noodles as an option. We came on a cold day so it was perfect for some hot ramen. This place is neat and a little different. You come in and order on an iPad or from your phone. You can easily customize your order by adding extra, or omitting things in the menu items. You seat yourself and wait for your order to come out. There are a few tables there but not a ton. It was busy so we waited a little while but eventually our food came out. We started with the yakitori negima. It was tasty but some of the chicken was ice cold. Which shouldn't be possible if the skewers are fired on a hot grill. It freaked me out because I wasn't sure if it was cooked all the way through. I hope it is precooked and then heated up and charred on the grill but that was unclear. I did send it back and the servers didn't seem to believe me. They finally brought us back what I returned and it had more char marks and was hot this time. Unfortunately, the thought of possibly having bitten into raw chicken kind of turned my stomach after this. Next was ramen, the portions were generous and everything was cooked well. The flavors were nice and the addition of gf noodles was wonderful. It is by far the best ramen I've had in this area. Which is a treat because most of the ramen in this area is very sub par. I'd like to come back and have some other menu items. Hopefully, they will make sure to leave the skewers on long enough next time. read more

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Five stars. Haruko Craft Ramen delivers excellent food and even better service. The ramen is rich, flavorful, and clearly made with care. The staff are friendly and attentive, which makes the whole experience even better. It is a cool, relaxed spot for lunch with a nice ambiance, when you want a great bowl of ramen and a good cup of tea. Highly recommended. read more

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Upon seeing a lot of online reviews for this new place, we decided to check it out. Per Yelp, 3/5 is "OK". That's how we felt about this place. Now, the packaging was great, where the ramen was in this special container which isolated the liquid from the ramen noodles. Also, our food came in these nifty bags. The flavor of the ramen wasn't the best we've had, but it wasn't bad either. It was "OK". In fact, there are a lot of other better places out there, especially for the cost. I truly wish I could give them 4 stars, but this would take away from the other reviews I've written where I've given 4 stars and those vendors deserved a 4.5. That being said, I wish Yelp had the option to rate in the 1/2's. read more

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Yummy ramen. Chill atmosphere. The service was great. Our ramen came out fast and the to go containers allow u to separate the noodles from the broth. We will be back for sure. read more

Haruko Craft Ramen - R15.creamy tonkatsu ramen (Yuzu Oil)/ - Ramen Near Me - Tonawanda, New York

A great stop if you're in the Northtowns. The ramen is very good as is the service and great staff. It now seems to be one of my regular stops. read more

Service was great and the people there were really nice. This place had just opened up so they walked us through how to order. They had a screen where you order and pay with your card. They had large variety of ramen and different types of boba. They have a promotion going on right now where it's by one get one free for select drink (you can only choose from 6 of them. The food came really fast because we were the only ones there. We both got the spicy miso with beef chashu. It was not good at all. The broth was very salty, didn't taste anything like miso, and the noodles taste like they came straight out of the frozen section from an Asian grocery store. Service was great, boba was decent, food was not. read more

Haruko Craft Ramen - Jasmine milk green tea Spicy miso ramen - Ramen Near Me - Tonawanda, New York

Found out after one bite that the gluten free Ramen we ordered was not gluten free. Too late now. I have celiac and now I'll be in for several days of pain. Should've known. We ate here a month previous and were served half cooked appetizers, ice cold in the center. Lesson learned avoid this location for food safety. read more

The Ramen and bubble tea were among the best I've had. One of the wait staff came over to explain the menu and service was good. Will definitely come again! read more

I ordered creamy chicken ramen with yuzu oil. The broth was very flavorful and the noodle was very good. I also ordered a pork bun and the pork was surprisingly juicy and tender. That is a big hit for my son who is a picky eater. The restaurant also has a large drink menu with all kinds of bubble tea and fruit drink. The servers are really friendly. I'll definitely be going back. read more

Haruko Craft Ramen - Creamy chicken ramen - Ramen Near Me - Tonawanda, New York

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I really love this new Japanese Ramen restaurant that opened up in Tonawanda. My wife and I have eaten there several times. We both love the miso and spicy miso ramen. I've also tried the creamy chicken Ramen which is really delicious. For appetizers I recommend the pork bao which breaded pork in a steamed bun with their special sauce. For drinks I really enjoy the mango mojito(non alcoholic) and mango bubble tea. The staff there are really friendly and are very helpful when ordering. It's a very cool atmosphere with Japanese anime on the wall. There are also separate Karaoke rooms in the back which you can reserve for you and your friends. Overall it's an excellent place to eat, drink, and enjoy your time with friends and family. A great addition to this community. read more

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Small store from but the back has private rooms that looks like it's for karaoke. Small seating area to eat in but there seems to be a lot of to go orders. The food was great. Had the beef ramen and ordered it medium spicy. It was appropriately spicy unlike other medium spicy ramens that I have had in Buffalo that lacked the flavor and heat. Noodles were perfectly firm and the chew was enjoyable. All ingredients were fresh and added to the complexity of the dish. Would definitely come back. It smelled and tasted so good, I forgot to take a photo of the ramen! read more

Very friendly staff, easy touch screen checkout system, very tasty food and good portion size as well. Definitely recommend.

Great ramen in the area. Good decor with a lot of focus on anime. Broth is really nice and not too greasy. Staff was very helpful and explained a lot of the menu to us! There is also rooms on the side for Karaoke that they are setting up. Excited to go back! read more

Would like to know why Harukos only has 9 reviews give them some support people. They are great ok they have some roof issues that I hope are being addressed. I judge an establishment for more than the structural integrity of their roof or whatever the issue is. The style of the place is welcoming hip but quirky, The staff aren't cookie cutter people they're real life stressed when busy which means they care and feel the pressures of the food biz during a rush. Patrons can be real D*CKs at times, so cut them a break..The food is worked on and developed long before you ordered ypur dish..The broth is a work of art! The sous vide matinated eggs are insanely great , I ordered an extra in my ramen. The sous vide meats is like filet mignon texture. Everything is put together like a work of art in a bowl waiting for you to absorb it . The only thing I didn't enjoy entirely is the seaweed salad but im a horrible critic of that . The popcorn chicken isn't my go to item . The Bao is insanely great! The hand made gyoza is great too and beautiful. The yakitori momo is delish! The bubble tea i get is great I don't use sugar so it's perfect. Just thinking about it I want to eat . I'm bit obsessed by Haruko it haunts my dreams lol kidding but maybe not. So please give them support and write some positive reviews . read more

Haruko Craft Ramen - Ramen Near Me - Tonawanda, New York

Excellent, authentic , quiet - a quaint spot with amazing ramen and tea. Plenty of parking and space

Food was great!! Very helpful and friendly staff. Will definitely return. I wish they had real silverware instead of plastic. read more

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Can someone tell me what you're supposed to get in the soup because I only got noodles meat and a half of a boiled egg no juice nothing and I've never been there before so I don't know what I was supposed to expect although I can tell you that the pumpkin spice bubble tea that I got was banging read more

10/10 -- Absolutely delicious. I got the medium spicy miso ramen with chicken and it was perfect -- rich broth, great flavor balance, and just the right heat. The staff were super friendly, even though I came in close to closing. Will definitely be back! read more

Pleasantly surprised....the staff was so helpful as it was our first time there, also friendly... I had the vegetarian noodle mild (little spicy) but the flavor was great. Also ordered rice balls which had squid in them. Wasn't sure of them at first (thought they might be fishy) but were delicious. Will definitely go back and try their potsticker. read more

This place was amazing. The decorations were fabulous and just the overall feel of the place was great. It wasn't busy and it felt very air conditioned. The service was great and the food was one of the best things Ive ever tried. If you want real Ramen come here because it's amazing. I would recommend it to everyone I know. Great vibe and overall an amazing place. read more

I've been eating Ramen wrong the whole time. Out with the packaged Ramen and in with this delicious restaurant . The snacks and drinks were amazing as well. Service was fantastic. The ladies who took our order were very kind & patient with us as we were new. The vibe was just amazing, felt like we were actually in a ramen restaurant in Japan. Will be returning soon! read more

I love the food so so much. Spicy miso ramen is my best favorite! Bao and popcorn chicken are also great!