I would have given 5 stars! But honestly this is the last time I'm bringing in a vehicle! In the…read morepast Randy has done amazing work! Never had a complaint! But this last time he was completely not professional at all! I brought my car in to get a realignment! I told the person on the phone I put a brand new back and the whole car needed realigned! As I pick up my car take it home my car wasn't driving well! I thought maybe I had more problems with my car. I bought two new tires for the back and the tires didn't last me no more than a month! Called Randy spoke with him and he mentioned they only did the front! I told him I needed the whole car realigned! I brought my car back in the shop with all four same tires to be able to be put on to make a good realignment on the car! I was told by several mechanics to realigned the car the tires can't be in bad shaped and they have to be the same size! My car back tires was really bad and the front didn't match the back! Randy mentioned to bring the tires and he will work on it on Friday! I drop my vehicle on a Wednesday day before Thanksgiving! I told him I truly appreciate him for working with me. Come Friday never got a call! It was already 1pm. Keep in mind this is the only vehicle I have. So I called to see when the vehicle may be done. So I can line up my ride to go pick it up! He said to come pick it up. I asked if the tires were put on. He said no! He told me to bring the tires along with the car to get the realignment done correctly! They didn't realign my car correctly because my back tires were not at all in good shape and the front tires were bigger than my back! During the time of conversation through the phone he hangs up on me. He doesn't let me finish asking how much it will be to put tires on! I WAS WILLING TO PAY FOR IT! I called again and the lady passes me to Randy and he said "Come get your car, I'm tired of your vehicle I'm not going to work on it" he then hangs up. I called again. I say "Randy, I have two autistic children and I'm really needing my tires replaced so I can make it to their..." he cuts me off says "I'm done working on your car come get it". He wasn't providing at all from the start of the phone call good costumer service! Like I've mentioned in the past I've never have had problems before! But this time it really was just not right. I'm thinking maybe he is frustrated with the car. I'm frustrated with my own vehicle because I was ripped off, I'm trying to get my car running so I can make it to their appointment! I arrived to the shop. He gives me a look, uses the tone of being disturb by me. But I stood up for myself! I brought a friend with me who's her man is a license mechanic and she called her husband so Randy can explain what it wrong with the car. As the conversation go on, he then says, "I just don't have time to out the tires on" I said "Randy, that's all you could have said instead of hanging up on me three times!" I tell him over and over again that what he did was super unprofessional! That it made me feel like I was a disturbance to him! He offered to look at the car at no cost on top of that fix the problem that the other mechanic in his shop didn't get done correctly! I understand the frustration! But how he dealt with it, and how he was it is truly not appropriate at all! If this review needs proof I would have attached the recording I took as I was having this conversation with him! I recorded everything! But honestly Karma gets back to people that do wrong to others! At the end of the day, it was a waste of time! A waste of bringing the tires when they never put them on in the first place! Laziness is what it shows, and not wanting to do the job anymore! As I walked out I said, "Randy" he looks up at me, "today you have lost a loyal costumer, you won't see me again" and walked out! This are things I hope you take in consideration before you go into his shop! I know cars can be frustrating but doesn't mean you "Randy" get to take it out on your costumers! That's that!

Our AC wasn't cooling properly, and we were passing through at the beginning of a 10 hour trip on a…read more90 degree day. I called A-1 and Ronnie dropped everything to take a look at my car. He changed a filter, and we were back on the road in minutes for only $40. He also recommended that I take a look at my brakes at some point because when he drove it they didn't seem to be responding properly. So appreciate Ronnie! He was friendly, knowledgeable, and courteous. Highly recommend!

We were traveling from Iowa to Kansas City when out of nowhere our car acted up and we needed to…read morepull into Cameron and see what the issue was. Frantic since we were out of state we found this place and a very nice gentleman came out and looked over our car and helped us diagnose the issue. In just a short time we were back on the road and safely made it to KC. We are very grateful to this guy and his shop for helping us out when we were desparate.

Great honest automobile repair shop. I broke down in Kansas…read moreCity, MO, 75 miles away and had AAA tow my car to Auto Advantage. New left rear brake line repair at a reasonable price..:)

When my Jeep broke down at 4am in Lamoni (about 10 hours from home) everyone who stopped to help me…read moreon the side of the road told me to go to Greg's. They said that "he's a straight shooter" and "he'll do you right." They were absolutely right. I couldn't have been more impressed by the customer service, friendliness and speed of my repair. The guys in the shop were excellent, showing me exactly where the problem had occurred in the engine (water pump) and how it was connected to everything else. They got the part in within an hour and I was back on my way $220 later. This price also included an oil change and an quick AC repair, by the way. (Google searches indicated that this would normally have cost me $400-600 for the water pump alone, but Greg's doesn't overcharge for labor!) This repair shop is a gem!!

Ol' Mark put in a new clutch in my '91 RX7 back when I had it. Did a fine job too. No complaints…read morehere. I think he thought my RX7 was from outer space though. I don't think he'd dealt with the Wankel Rotary Motor before. It's OK Mark...the RX7 isn't from Mars...it's from JAPAN!!!

Has -never- let us down. Been taking vehicles to Brian since 2005. Fast, most knowledgable mechanic…read moreI've known. And when you walk away you feel like you've been friends for years.

Unexpectedly we had car trouble as we traveled from KC to OH. We showed up at Horton's and Brian…read moretook time out of his scheduled day to troubleshoot our car problem. Brian is competent, honest, and a knowledgeable mechanic. Thankful that our paths crossed!

We were traveling back from Kansas to Illinois and our Jeep radiator blew. The insurance company…read morerecommended another shop that didn't even exist so luckily we found this crew and couldn't have been happier. Rides to and from hotel and got a new radiator installed and had us on the road in a few hours! Best of the best and saved us a $1200 tow home. Perfect location, super nice staff and quick, reputable service.

Seemingly very nice to deal with, however ended up being disappointed in follow thru. Had a…read morerebuilt transmission replaced (took three weeks). It was leaking three days later (I live three hours away). Midwest Auto told me to take it to my local mechanic and they cover their mistakes 100%. Apparently that isn't true. Another $300 to my local mechanic after Midwest Auto apparently forgot a step. When called by my local guy for payment, they declined saying to the local mechanic, "you understand, you're a small business".... and my local mechanic responded, "we would have correctly installed the transmission"...... Would have been happy to pay the extra $300 initially just to have the car fixed correctly. Come to find out $35 in parts at their location would have saved me $300.....

My serpintine belt broke 200 miles from home. I looked up someone who could tow me and repair the…read morecar. The reason it broke is because it was oil soaked according to the repair shop. It was less than 150 dollars with towing and the belt installed. Would use them again.

From the owner: Full auto repair and towingread more

In tiny Polo, MO (on the 13 Hwy N of Richmond) I got my Dodge van serviced at both of the service…read moreshops in town. One thing that impressed me about both shops was the professionalism of their mechanics. Men who from wide experience (which is what results from serving farmers, who could roll up in you-never-know-what) take on a service request with the practical experience as well as a willingness to do what will meet their customer's needs without overdoing the process... is that I never left feeling hustled, which was how I felt at times in big-city service shops. Polo Sales & Service epitomizes the we-can-probably-fix-it attitude that resulted in great value, especially when compared to much bigger shops. In fact the only drawback here is the fact that farmers show up early and often, so the wait is at times longer than city shops that have bigger staffs and more lifts. Great people. 5 solid

Always able to get you in and fix what needs to be fixed reasonable rates, doesn't charge you for…read morestuff you don't need. Honest hard working folks !