I broke down + 16 miles West of Chillicothe MO. just before 5 pm. I contacted AAA. Randall, a AAA…read moretowing contractor called me shortly and had my truck loaded about a half hour later. We dropped it at Chillicothe Ford, then he dropped me at the Fairfield Inn nearby, with the assurance that Chillicothe Ford's Service department would take care of my problem. Shortly after lunch the next day, I was Eastbound again.

Big thank you to David Link. My daughters were driving and hit a deer. David got to them quickly…read moreand towed the car back to the shop to inspect and got them on the road home 5 hours away for a decent price. A big thank you to him for making a worried father feel much better about his kids being so far away in this situation. The man is atop notch and couldn't have wished for better service. Highly recommend!! A+

Shit hole. Don't even bother…read more Says 24-7 and no one is here. You ask how long this will take to send someone after you already called and waited for the guy they said in the first call was coming and they say take it elsewhere if you can't wait???? Freaking kidding me. Even if you are having a bad day.... you're a BUSINESS! Act professional!

AWESOME COMPANY. Mike and his team…read more I would like to give a big shout out to Scotty's Carriage Works. I had an incident in a parking lot which they came out unloaded one trailer off of another took my load after the wreck trailer re-loaded it onto the first trailer then took the trailer and loaded it onto the second trailer to haul back home. All this took place in less than three hours. If you have not used Scotty's carriage Works give them a call they will do an awesome job for you. Thanks again guys very much appreciated Don Tr 678.

Terrible service. I called at 2 am to get a tow and they said it would be about 30 minutes before…read morethey could get to me. About 5 minutes later they called me back and said they didn't have a truck to come get me. I clearly woke him up and he just didn't want to get out of bed. Why have a towing service if you don't want to do the work??? I gave the lowest rating and that was more than I wanted to give because it wouldn't let me leave it blank.

This review is long overdue, May 2025 we were northbound on I-35 near Pattonsburg and our…read moremotorhome died - just shut down. The guys at Gabrielson's got to us in 25 minutes and took charge - towed us back to their shop and had us going within an 2 hours, The issue was unfortunately somewhat self-induced from a weld repair a couple days earlier - in Amarillo. They found the issue and had us rolling in less than 3 hours from when we had the issue. And even gave us a break on the towing. I would highly recommend Gabrielson if you have issues. Great equipment and nice shop! Thanks guys!! Steve P

Best customer service I've received, ever!…read more Got stranded down the road with a burnt wheel bearing and damaged tub on my travel trailer. I was able to get over to their parking lot, but it was on a Sunday morning. They answered my calls and let me know when the parts store is opened. First thing in the morning. They would make phone calls and getting sorted. First thing in the morning. They were true to their word and within an hour they had parts on its way. They offered me power, so I could continue to work while the parts were coming and they completed the job faster than I ever thought possible. Pricing was fair, especially considering that it was an emergency last minute service request. Kyle, Seth, and Scott were professional, courteous, and understanding. I couldn't have asked for a better place to have broken down. I highly recommend it here for repairs or towing. This company gets it!

Dillon was very helpful. He gave me a fair and accurate quote. He got it done on time and delivered…read moremy car completely roadworthy. Highly recommend this automotive shop. If you're looking for that honest car shop to trust I think this one is a good one.

In tiny Polo, MO (on the 13 Hwy N of Richmond) I got my Dodge van serviced at both of the service…read moreshops in town. One thing that impressed me about both shops was the professionalism of their mechanics. Men who from wide experience (which is what results from serving farmers, who could roll up in you-never-know-what) take on a service request with the practical experience as well as a willingness to do what will meet their customer's needs without overdoing the process... is that I never left feeling hustled, which was how I felt at times in big-city service shops. Polo Sales & Service epitomizes the we-can-probably-fix-it attitude that resulted in great value, especially when compared to much bigger shops. In fact the only drawback here is the fact that farmers show up early and often, so the wait is at times longer than city shops that have bigger staffs and more lifts. Great people. 5 solid

Always able to get you in and fix what needs to be fixed reasonable rates, doesn't charge you for…read morestuff you don't need. Honest hard working folks !

can't seem to figure out when they will have anything done. kept pushing the date back week after…read moreweek. seems like front desk and shop have little to no communicatio.

Nice people, great repair and shop! We were traveling to Wisconsin and hit a deer in Missouri. We…read morewere close to Bailey's collision repair in Cameron. He was on our insurance providers list, so we had our car towed there. The owner drove us to a diner in town while we waited gor a rental car from st. Josephs, then pivked us up agsin. We are very happy with the repair. You would never know we had damage and drove it back to Arizona with no problem. It ran great@

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!