Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

I broke down + 16 miles West of Chillicothe MO. just before 5 pm. I contacted AAA. Randall, a AAA…read moretowing contractor called me shortly and had my truck loaded about a half hour later. We dropped it at Chillicothe Ford, then he dropped me at the Fairfield Inn nearby, with the assurance that Chillicothe Ford's Service department would take care of my problem. Shortly after lunch the next day, I was Eastbound again.

AWESOME COMPANY. Mike and his team…read more I would like to give a big shout out to Scotty's Carriage Works. I had an incident in a parking lot which they came out unloaded one trailer off of another took my load after the wreck trailer re-loaded it onto the first trailer then took the trailer and loaded it onto the second trailer to haul back home. All this took place in less than three hours. If you have not used Scotty's carriage Works give them a call they will do an awesome job for you. Thanks again guys very much appreciated Don Tr 678.

Terrible service. I called at 2 am to get a tow and they said it would be about 30 minutes before…read morethey could get to me. About 5 minutes later they called me back and said they didn't have a truck to come get me. I clearly woke him up and he just didn't want to get out of bed. Why have a towing service if you don't want to do the work??? I gave the lowest rating and that was more than I wanted to give because it wouldn't let me leave it blank.

This review is long overdue, May 2025 we were northbound on I-35 near Pattonsburg and our…read moremotorhome died - just shut down. The guys at Gabrielson's got to us in 25 minutes and took charge - towed us back to their shop and had us going within an 2 hours, The issue was unfortunately somewhat self-induced from a weld repair a couple days earlier - in Amarillo. They found the issue and had us rolling in less than 3 hours from when we had the issue. And even gave us a break on the towing. I would highly recommend Gabrielson if you have issues. Great equipment and nice shop! Thanks guys!! Steve P

Best customer service I've received, ever!…read more Got stranded down the road with a burnt wheel bearing and damaged tub on my travel trailer. I was able to get over to their parking lot, but it was on a Sunday morning. They answered my calls and let me know when the parts store is opened. First thing in the morning. They would make phone calls and getting sorted. First thing in the morning. They were true to their word and within an hour they had parts on its way. They offered me power, so I could continue to work while the parts were coming and they completed the job faster than I ever thought possible. Pricing was fair, especially considering that it was an emergency last minute service request. Kyle, Seth, and Scott were professional, courteous, and understanding. I couldn't have asked for a better place to have broken down. I highly recommend it here for repairs or towing. This company gets it!

Do not recommend using this company for your towing needs. they lost a fairing off of our truck and…read morewould not take responsibility for it. Tried calling multiple times and the manager said this was not their problem!

We broke down at 4am and Sherry was out there within a hour to pick us up. Fast friendly service…read morehighly recommend this company.

We have never been happier to give our hard earned money to someone. Rob really takes care of his…read morecustomers and walks the walk when it comes to customer service. Gave us Great Pricing and was very efficient. Even bought our lunch! So thankful we found them!

When my motorcycle broke down on I35 in the middle of nowhere, my options were all bad...except for…read morecalling Rob's Cycle. He was willing to hop in his truck and trailer and come get me - and then took me to the nearest uhaul location 40 miles away, and see me off. Primarily a Polaris dealer, they're definitely oriented towards the farm and utility market, with a large showroom and large shop for repairs. I can't speak to price but Rob was straightforward and they even invited me to come with for lunch across the street.