What can I say, he knew this was coming but I was told by Taylor's Auto Body "write your review we…read moredon't care". This was my second dealing with Taylor's auto body. First job they did for me was with spectacular results. The second job done was on my 2017 Toyota Tundra with horrible results. First I want to set the record. I approached Taylors auto body because of fantastic prior results dealing with shop and owner. Sadly he is no longer doing the work himself, but fiercely defends his business. This time his shop manager suggested PDR due to the damage being so minor with no noticed metal damage. Manager stated "this job will be a quick easy repair including paint, rock chip and stencil replacement". A few days had passed and I was told my vehicle was completed the first time. Sadly, I refused the truck because the work was absolutely horrible. So BAD that you could see original damage through the new paint plus additional hose slap dings on the opposite side of bed including (drips, sags, bubbled stencil, clear coat cracking etc). Ower implied "I am doing you a favor. I should just tell you to leave" and with that the shop offered to redo the entire job a second time. I should of taken the first offer and left to take it to a professional body shop. The second attempt was no better and just as horrible as the first. The owner also asked me if I wanted the stock stencil to be replaced a SECOND time due to them having to remove it again!? Shop owner -"It's going to cost me money and you can only see one side of the truck at a time anyway". Seriously!? you can't make this stuff up. Owner complained about eating the cost of his work while in a joking manner admits to picking at the factory rock chip guard on my hood with his finger nail. Owner-"I was picking at it. I was like what is this? Until I realized that it was supposed to be there". This is the workmanship of a professional body shop? I arrived again to pick up my truck. It was clearly done with an amateur attempt a second time. The paint still sagging, hazed, not completely wet sanded and now the wheelwell insert not properly reinstalled. This shop had the nerve to increase the bill. Wanting to charge me more money for the second failed attempt. Owner-"man this truck kicked my guys a$$ start to finish". It's not my fault your guy was in over his head. You should have never taken the job if you could not give quality work on 2017 black truck. Long story, but my insurance company has APPROVED a claim AGAINST Taylor's Auto Restoration LLC's INFERIOR work. What started as in their words a "minor repair" at 1500.00 is now 4000.00 including the repair to the hoods rock guard. This is the cost of fixing Taylor's auto body's damage to my vehicle. State farm laughed at the repairs with a shaking head and then said that they will approve a claim against Taylor's auto restoration's repairs. It is pretty bad when YOUR inferior body work is covered by insurance. Customers beware that this shop is a serious hit or miss. If you want bad work at rate prices this is your place. If you care about the quality of the finished product move on quickly. Remember you should never be able to pick out GOOD body work after it is done.

Excellent customer service and quality workmanship/repairs. These people really care about your…read moreexperience with them and your vehicle. Car was returned to me looking better than the day I bought it. They really went the extra mile to make sure my car was as good as new after a collision. Very happy customer and can't recommend this place enough.

My son's Mazda engine was down on power. Not sure what was causing the problem. Parker's ran the…read morecodes and found it was down a cylinder. They fixed it the same day. The price was very fair. Highly recommend.

I was passing through and had car trouble. They were SO nice, knowledgeable, and efficient. They…read moregot me back in the road much quicker than I had planned. Prices were reasonable and they made a stressful situation much less stressful.

Did a great job repairing our car. They repaired a damaged radiator. They gave an accurate…read moreestimate and repaired it within the week it was towed.

Best auto repair and normal maintenance shop in town! They will get you fixed up in a timely manner…read moreand satisfaction is always achieved. They have fixed 3 of my vehicles that I've wrecked and I've never been disappointed. It's also such a great family based business that's been around for over 25 years. I wouldn't trust anyone with my car in town but these guys!

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

-----Bad business alert-----Please read----…read more I have attached documents of the bad business practices. Please note... This is work performed by "Anderson Ford" of St. Joseph. This is work done on my grandmothers Ford Escape with very low mileage. All the details are in the pictures. To begin I believe most of these repairs and recommendations were fabricated and unnecessary to take advantage of an elderly lady in her 70's... ----- The type of grandmother to thank the cashier at the grocery store for being kind, the type of grandmother that still sends birthday cards, makes pies , has a home in disrepair and was a widow at the young age of 53. You know the type of grandmother that reminds you of you're grandmother. The one that you're not worried about making it into heaven . Yes, that one. ---------------- Ok secondly! The Ford Escape! What can I say? What's you're excuse Ford? The work was necessary? What's that say about you're product? And even if the work was necessary... the price? The prices are outrageous. I can't single out any one repair because they are all RIP OFFS. Lastly, Please look at the work done, the mileage , model year, and the cost of the repair... if you don't know what you're looking at, show a friend or you're husband. Please review the documents before purchasing a vehicle or having repairs made at ANY dealership. and just be on the safe side and believe me, do NOT come here for anything! Think about that person in you're life you love and care for that can be taken advantage of. Think if they did that to them and how it would make you feel. Please mark as helpful if this stopped you from making a mistake in coming here. Thank you for reading!

This is the way a business needs to be run. No driver wants to deal with a wrecked car, but from…read morestart to finish, the staff at Ken Smith went above and beyond in making my experience less anxiety provoking. Thank you!

Set the bar for excellent care! Quick, fair price, and high-quality work!…read more I had had a major run-in with my vehicle vs. my garage. Ken Smith was able to replace a part on my car and repaired my body work. They kept me up to date on the process and stuck with their word. You're a rare find!

Great staff great cars great prices and terms highly recommend when shopping for a pre-owned…read morevehicle this is where we go

Oh I've gotten a vehicle from there before and will never buy another or recommend anyone to your…read morebusiness. Of course no records because your communication with other employees is not exactly top notch.

Went to the store and took my off market stereo to ask if it could be installed. The owner said yes…read moreand it would take about an hour and a half at $75 an hour. On the day of my appointment - I waited over 3 hours - charged for every hour and the stereo was not installed correctly. Took it back and after two visits they were still unable to install the stereo- even though I supplied directions I researched for from you tube. After their unsuccessful attempts - they refused to try anymore and didn't offer any type of refund for their botched job. Absolutely terrible customer service - store was unorganized - nobody could answer any questions. Terrible experience .

Excellent service and good prices! I went to get my Honda's windows tinted. They used high…read morequality tint that was precisely cut for my specific vehicle. They were also very friendly! I only wish that their waiting area had more seating available (they were quite busy). Unfortunately for me, due to a back injury, I cannot stand for long periods of time.

I had a great experience here and highly recommend them. Amanda at the front desk was kind,…read morehelpful, and kept me informed throughout the entire process. I originally brought my truck in for brakes and rotors, and they took the time to complete a thorough inspection. They found a couple of additional issues that needed attention and were very upfront and honest about everything. I never felt pressured to move forward with the extra repairs, just given clear explanations so I could make the right decision. They worked efficiently and had my truck back to me in about 24 hours, which was incredibly impressive. The pricing was more than fair for the amount of work completed. I honestly do not think anyone could beat the combination of price, quality, and turnaround time. It is not easy to find a mechanic you can truly trust, but they have absolutely earned mine. I will be returning for any future work.