Great service every time I have taken my Lincoln in for service or to fix a problem…read more The Staff are very friendly. And get a shuttle ride to and from the dealership.

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

Ralph W My vehicle needed a major operation. Once the engine…read morewas opened up, i had the opportunity to go in and look at what was needed and the tech, explained to me what each each problem was (yes there was more than one) and what caused it to become a problem. He also explained to me what the options were to gettin it back on the road. Once I made my decision, without any pressure or any upsales, They ordered parts and got right to work on it. Taking the time to call me and explaining to me what stage they were in on the repairs. Was a very fair price, for an outstanding repair job. They are honest when given you an estimate and go into great detail so you are not hit with any surprises later. The tech I dealt with especially made to me fell at ease with his knowledge, when he was explaining the process to me. I for will always be using Kruse's for all my mechanical needs.

Friendly, knowledgeable service! Clean and comfortable waiting area. I was only passing through…read moretown, but if I lived more close I'd be sure to bring my car to Kruse's.

I needed some work on a crossmember. They did such a professional job and charged me $$$Hundreds…read moreless than what I feared. The owner has been in business there for a long time and I always appreciate their customer service.

I took my fiancés truck there to get a tire balance and aligned. They told me I needed a new tire…read morerod and it was going to be over 700 dollars. I felt like they were scamming me as they didn't even pull the truck into a bay to analyze it. I was born at night but not last night. I took his truck over to the dodge dealership and they told me everything on the truck especially the tire rod was perfect. As a woman it's hard to go into a shop and trust what the mechanics are telling you as they tend to lie all the time. I was also charged 63 dollars for this "assessment" that took less than 15 min. (Dodge dealership had it for 2 hours and didn't charge me a dime) I would not send a family member or friend here ever.

Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

What can I say, he knew this was coming but I was told by Taylor's Auto Body "write your review we…read moredon't care". This was my second dealing with Taylor's auto body. First job they did for me was with spectacular results. The second job done was on my 2017 Toyota Tundra with horrible results. First I want to set the record. I approached Taylors auto body because of fantastic prior results dealing with shop and owner. Sadly he is no longer doing the work himself, but fiercely defends his business. This time his shop manager suggested PDR due to the damage being so minor with no noticed metal damage. Manager stated "this job will be a quick easy repair including paint, rock chip and stencil replacement". A few days had passed and I was told my vehicle was completed the first time. Sadly, I refused the truck because the work was absolutely horrible. So BAD that you could see original damage through the new paint plus additional hose slap dings on the opposite side of bed including (drips, sags, bubbled stencil, clear coat cracking etc). Ower implied "I am doing you a favor. I should just tell you to leave" and with that the shop offered to redo the entire job a second time. I should of taken the first offer and left to take it to a professional body shop. The second attempt was no better and just as horrible as the first. The owner also asked me if I wanted the stock stencil to be replaced a SECOND time due to them having to remove it again!? Shop owner -"It's going to cost me money and you can only see one side of the truck at a time anyway". Seriously!? you can't make this stuff up. Owner complained about eating the cost of his work while in a joking manner admits to picking at the factory rock chip guard on my hood with his finger nail. Owner-"I was picking at it. I was like what is this? Until I realized that it was supposed to be there". This is the workmanship of a professional body shop? I arrived again to pick up my truck. It was clearly done with an amateur attempt a second time. The paint still sagging, hazed, not completely wet sanded and now the wheelwell insert not properly reinstalled. This shop had the nerve to increase the bill. Wanting to charge me more money for the second failed attempt. Owner-"man this truck kicked my guys a$$ start to finish". It's not my fault your guy was in over his head. You should have never taken the job if you could not give quality work on 2017 black truck. Long story, but my insurance company has APPROVED a claim AGAINST Taylor's Auto Restoration LLC's INFERIOR work. What started as in their words a "minor repair" at 1500.00 is now 4000.00 including the repair to the hoods rock guard. This is the cost of fixing Taylor's auto body's damage to my vehicle. State farm laughed at the repairs with a shaking head and then said that they will approve a claim against Taylor's auto restoration's repairs. It is pretty bad when YOUR inferior body work is covered by insurance. Customers beware that this shop is a serious hit or miss. If you want bad work at rate prices this is your place. If you care about the quality of the finished product move on quickly. Remember you should never be able to pick out GOOD body work after it is done.

Excellent customer service and quality workmanship/repairs. These people really care about your…read moreexperience with them and your vehicle. Car was returned to me looking better than the day I bought it. They really went the extra mile to make sure my car was as good as new after a collision. Very happy customer and can't recommend this place enough.

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

Jeremy has always provided good quick service and good advice. He won't just throw parts at a…read moreproblem. And if he can save you money on a repair he will.

Had the check engine lite come on while traveling with my family. Jeremy solved it and fixed it…read moreright away and put as back on the road. Always ready and very trustworthy mechanic Great job!!!!

Did a great job repairing our car. They repaired a damaged radiator. They gave an accurate…read moreestimate and repaired it within the week it was towed.

Best auto repair and normal maintenance shop in town! They will get you fixed up in a timely manner…read moreand satisfaction is always achieved. They have fixed 3 of my vehicles that I've wrecked and I've never been disappointed. It's also such a great family based business that's been around for over 25 years. I wouldn't trust anyone with my car in town but these guys!