Great honest automobile repair shop. I broke down in Kansas…read moreCity, MO, 75 miles away and had AAA tow my car to Auto Advantage. New left rear brake line repair at a reasonable price..:)

We have been buying our cars here for 30 years. Always great service. Chris goes above and beyond…read moreto take care of us. They are the best... Truly second to none.

Do not take your vehicle here. If you do don't leave it and go home. They put you off till the end…read moreof day. Had a 8am appointment checked up on it cause a friend saw it outside thought it was done. Called to check found out at the moment I called the were just putting it on the rack. Had to call again at 330 pm told they would call me back. Didn't get a call got a message asking if they could keep it overnight. Didn't really have a choice let them keep it another big mistake. Figured they would call me about noon . Totally wrong on that. Had to call again they hadn't gotten around to pulling it back into the garage but they were getting right on it. So I waited for another phone call that never came. Had to call them around 3 hours later still haven't had time to look at it. Very poor customer service skills. Went to pick up my vehicle. Upon opening my vehicle door there was dirt all over the floor board and the side carpet. My door had grease and oil on the door pull device. My center console arm rest had salt stains from someone's arm . You could visually see the arm impression. Went in with a full tank of gas came out with three quarts of a tank. So if you're looking for place to treat you like a paying customer. This isn't it never going back again. Oil changes are cheaper at Walmart. Took my vehicle to Hortons auto the following week identified the problem immediately . Had it fixed before the end of the day. I didn't have to call them once. They called to tell me what the problem was how much it would cost. Called to tell me when it was finished. Totally satisfied with their professionalism . If you do take your vehicle to ford take a photo of your odometer and gas gauge. Better yet get a vehicle gps tracker before leaving it overnight. There are better places to get your vehicle worked on than this place. Trying to get hold of anyone in their service department should have been my first clue. So Chillicothe Ford gets a big thumbs down.

Great guys working that work here. I've trusted them to give me an honest assessment of my repairs…read morea number of times. Always helpful!

Lazy standing around didn't want to fix a small lawn tractor tire said come back tomorrow…read moreafternoon. Will never go there again

Just an outstanding result from my minor mishap tonight. I'm an OTR type and my dispatch called the…read moreguys out to pull me out of slush and ice. Josh and his partner came out within 2 hours and had me out and on my way in 35 minutes!! Unreal effort guys-I called up my carrier and told them to put these guys on our preferred towing vendor for North Missouri. Thanks for the help!!

Shit hole. Don't even bother…read more Says 24-7 and no one is here. You ask how long this will take to send someone after you already called and waited for the guy they said in the first call was coming and they say take it elsewhere if you can't wait???? Freaking kidding me. Even if you are having a bad day.... you're a BUSINESS! Act professional!

Big thank you to David Link. My daughters were driving and hit a deer. David got to them quickly…read moreand towed the car back to the shop to inspect and got them on the road home 5 hours away for a decent price. A big thank you to him for making a worried father feel much better about his kids being so far away in this situation. The man is atop notch and couldn't have wished for better service. Highly recommend!! A+

Shit hole. Don't even bother…read more Says 24-7 and no one is here. You ask how long this will take to send someone after you already called and waited for the guy they said in the first call was coming and they say take it elsewhere if you can't wait???? Freaking kidding me. Even if you are having a bad day.... you're a BUSINESS! Act professional!

I have used wreckers, tow companys, and roll backs all over the country. Most are really good and…read morereliable. Not this Swallow guy. Truck was towed and over $2000 worth of personal items stolen and when confronted. Lied even though it was all recorded in pictures and camera. Please Do NOT call these guys for anything!

Towed my car from Trenton to Milan and was very nice customer service and the price was alot…read morecheaper than other local places