I bought my vehicle in 2020 and with some skepticism, I have had a great experience and one of the…read moresmartest decisions I have ever made. My vehicle only had 25 miles on it. When I purchased it for under fifteen thousand dollars. Too good to be true, it was all true! I've almost 47000 miles on it now in 2026, and it is still running and looking great and only Issue was a loose bumper guard and Turn signal problem that was a faulty part. Everything they've ever done for me.In the service department has been Efficient with no surprises Sometimes quick, letting me wait for my vehicle. I'm currently almost paid off for the Buick once. Been offered money from the dealership I take it in for my oil changes, but plan on keeping it for my family. Considering getting another one, actually.Yeah, highly recommend.

*let me preface this by saying I didn't purchase a vehicle from Paya's but the service was…read moreexcellent and want to share! I visited the Colchester rd as my first stop in looking to test drive cars. While this location didn't have any cars I was interested in, the woman sent me over to their other location off Williston rd. As soon as I arrive, I see all of the cars we had talked about lined up and ready for me to test drive. This service is fast! I wondered about a new car they had brought in about what made it a rebuild, after I test drove some cars. The next day, I receive a call from the owner himself explaining everything that happens to their cars. Super transparent!

Burlington Mitsubishi has been a part of my life for 15 years, and I truly couldn't be more…read moregrateful for the people there. Tim and Tyler upstairs, Dylan, Chris, and the entire maintenance team downstairs have treated my wife and I with genuine care every single time we walk through the door. It's rare to find a dealership where you feel seen, respected, and valued -- but that's exactly what this team has given us year after year. Their honesty, fairness, and kindness have meant more than I can express, and the incredible cars and deals we've received are just the icing on the cake. Burlington Mitsubishi isn't just a dealership to us; it's a place we trust wholeheartedly. Most recently we needed to upgrade our 2 car fleet due to family expansion and an unfortunate accident. Tim and Tyler went above and beyond to get these deals together for us, faster than we expected and at incredibly fair rates, while maintaining their impeccable customer service. We could not be happier with our experience(s)!

First of all, the staff is tremendously qualified to address any and all concerns. They are…read moreknowledgeable, well prepared, and eager to go out of their way for the customer. The dealership owner has his thumb on the pulse of every aspect of the business. I actually left the dealership where my vehicle was purchased because of Burlington Mitsubish's reputation. I was so impressed that we brought our daughter in to meet the owner. She then drove home in a new vehicle. bottom line: this is the way customer service use to be and the way it should be. Thank you Burlington Mitsubishi.

I bought a used car from them in February and I had to buy a new car the July. The frame was all…read morerot. I believed their BS about making sure that the vehicle exceeds all safety requirements which it won't even pass inspection at this point. Also when I bought the car I was promised that they would fix certain items on the car. Then once I bought the car the didn't do any of it. They told me it would take a couple weeks for a part to come in but then a few weeks later they told me they couldn't get the part and it was my problem since I didn't have their promise in writing.

Great dealership to deal with. Have been dealing with Jason for all my car needs. Great service and…read morewilling to make the deal. Have bought 10 cars from them and will continue to so in the future.

Wonderful people to work with. They diagnosed the problem with my truck, kept me updated and got…read moreeverything taken care of.

I stopped in on a Thursday late afternoon explained my problem and was surprised John said he would…read morework on it the next day. The brake system was really messed up, i came in with basically no brakes and multiple dash lights on. I brought the vehicle in which was messed up somewhere else, John never hesitated with helping me out. My vehicle is operating perfect. I am beyond thankful for there great service. I recommend them 100 percent

ON short notice, Jason at Stones Auto vetted a used car I was considering buying. They squeezed me…read morein even though they did not know me from Adam; I am from a different part of the state. On top of that, on even SHORTER notice, they welded a rusted-out exhaust pipe that might have broken on the first bump on the three-hour drive home in my new-to-me auto. So I was able to drive home stress free. And they charged me a very reasonable price. KUDOS to the three generations of Stones running that place. It is a very, very busy business. Highly recommended.

Excellent service provider. My rental was making a scary noise. They found the problem and fixed…read moreit. Thank you

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

Outstanding service! Highly professional ... very reliable ... dedicated to customer service!…read more I highly recommend Vitalie for all your automotive needs.

Fast, got me in quickly, fixed up my tire with a nail in it and did my state vehicle inspection in…read morea few hours with no appointment on a weekday. Great service and nice people.

I have been taking my cars here for years and trust their work. Great team, Great Service…read more Definitely recommend.

These guys shouldn't touch a car with a ten foot pole. Scam artists. Misdiagnose cars. Then when…read moreI wrote a negative review the owner messaged me on facebook 'take it down' then called my place of work twice to try to intimidate me then called my wife at home to try to haver her intervene. I will not be bullied by a shop that is not looking out for the community. I will not be shut down by harassment by the owner. Not acceptable at all.