Not fan friendly for visitors of the opposing team. They boo and the mascot encourages you to be…read morerude to the opposition. I have been to many AHL and NHL arenas and they always encourage being respectful of those who are not rooting for the home team' Not here...

SUPER SUPER helpful, friendly, courteous and most appreciative Customer Service. Whether I am…read moreworking directly, with Jim, my Account Exec., or someone else, when he is out, the team is #1. They are fantastic at CS and promoting the T'Birds, without being pushy or overbearing. They listen, then provide what is needed. Whether I call in, email or text, I am promptly attended to. The team is extremely accommodating when assisting me in picking seats and ticket delivery options. I am a VERY Satisfied customer and fan.

At my first game, the Albany Devils suffered an upset loss in overtime to the Portland Pirates. No…read morematter. It was a terrific outing. Both teams played like the dickens, the audience was pumped, my glass of Ommegang Rare Vos wowed, the venue was convenient and right sized and parking was easy. My father sprang for rink side seats which, at $27 a pop, seem like a very good deal these days. That he was able to get rink side seats at the last minute was also very cool. Not so cool for the people trying to turn a buck on the venture, but great for the fans. I'd strongly recommend you check it out.

Great time for friends and family. High quality hockey, explosive plays and best of all very…read moreinexpensive for a great time for all!!! My first game and will not be the last!

Attended my first Sun game recently. Two significant turnoff# that will keep me from returning…read more First, the Sun team exited the floor en mass just prior to that National Anthem and returned immediately alter. Before you say they returned to the locker room to continue pregame prep, nope. They were gone less than 2 minutes and their opponents all stood and faced the flag respectively. Second, the team plays music during play. It's distracting and takes away from the game. It's too bad because the team is good but I won't pay them to be disrespected.

Fun time and super affordable! Lot of parking options and bars in the area now as well to make a…read moreday out of it!

Ordered a football as part of a birthday gift. What they don't tell you is that it will take 2…read moreweeks to receive merchandise and they do not do refunds. Took over 10 mins to get someone on the phone to speak about a refund and even after explaining the item had arrived late they would not refund it. They did offer game tickets but we are past the date of the birthday Very disappointed in this process. Had that info been on their website I would not have ordered anything. Feeling very frustrated.

Any Sound Tigers game comes complete with having to pay for $10 beers and listening to a hackneyed…read more80s playlist that includes Toni Basil, Guns & Roses, or Europe's 'Final Countdown' with every whistle that stops play. And can the PA announcer please stop reading every advertisement & acknowledging every school & business in attendance every three minutes? It seriously detracts from enjoying the game. I've given up on the anticlimactic t shirt toss between periods. By the time the guy on the ice decides on which section to throw the last screen printed extra medium shirt, I could've completed the New York Times crossword puzzle already. Parking is ten bucks.

I've been to a bunch of Sound Tigers games over the years to see my hometown WB/S Penguins play. I…read morewill say that I really like the hockey results here. The Pens have been super fortunate to win here quite often. A personal highlight was a few years back when we visiting WB/S fans outnumbered the Sound Tiger fans...good times. Anyways this arena is fantastic. AHL hockey is fantastic. Why is the arena always a ghost town?!? I think that has a lot to do with how expensive the tickets are here. You can sit lower bowl center ice for ~25 in Hershey, WB/S, Lehigh Valley, and Binghamton. Here ~25 only gets you corner seats. Moving closer to center ice the ticets go up to 48 and 58 to sit on the glass?! That's crazy for the AHL. It's even worse, that they are the Islander's affiliate, and you can regularly get into most Islanders games for 30-40 dollars. This building should really try having 20$ tickets, or maybe consider general admission since the crowds are so small. Someone in ticketing should really go visit Hershey or Bingo to see how they sell tickets and price their tickets accordingly. The half empty building really takes away from the game environment too. People in CT love hockey, just not at these inflated prices.

4 Stars because of the Suites and Staff. The suites were quite large, couches TV and pool table…read morewith out door seating as well that have great views of the field and stadium. The wait staff was working very hard! The young lady taking and bringing order was working very hard and we appreciated her. She had a hand held tablet she was able to take orders with quickly. Great tool for the staff. Another Positive was the popcorn and of course the ball game was great! The adults and kids alike had fun. Manager note. Understand times are hard but the details was what brought the number down to 4 vice 5 stars. Mostly because The food that was provided to the Suites, needs to be stepped up a bit. The food wasn't warm. Imagine room temp hotdogs, chicken strips and French fries being served to guests that purchased 2 suites. Also the vegetable tray didn't come out with ranch dressing so I asked about it and they made due with what the had. They put it in a bowl with a ladle. The other thing that bothered me was the electrical within the elevator. Screws missing and open holes. We had quite a few little kids in our group riding up to the suites and it would have only taken one of them to stick their little fingers in and zap.

We've gone to Dodd Stadium several times now for drive thru covid testing. Keep in mind that the…read moreline can get pretty long, so we always plan to get there 1-2hrs before they open. There are 2 different lines, 1 for essential workers, priority and then a standard community line. The staff comes to your window before you go in and radio in the information of those testing with your ID. If you have an appt. they have your information in the system and print out the info on your vile. When it is your turn, you drive into the tent and the staff comes to your window to do the test once you confirm the information on the vile is correct (name, and D.O.B.). They are friendly and the process is quick, so it's not a horrible experience. If needed, they have paperwork to hand you to review the process and information. You don't have to touch anything, just roll your window down and they do the swabbing in your nose and put the swab in a vile and into a separate individual plastic bag for processing. Once you're done, they open the door and you can drive out of the tent. Your results come later via the contact information you provided.

Hey Worcester peeps, support our local ice hockey team! Tickets are cheap $20 and it makes for a…read morefun night out whether you really care about hockey or not! These games are family friendly and can keep the kids' (and adults') attention way more than those snoozy baseball games. The mascot, Trex, and the MC are entertaining and not too cheezy. You can find free (or cheap) parking on the street. They even have live music between game periods. Entertainment in Worcester for probably 20% of what you'd pay to head to Boston.