Dr. Rosario is excellence! My experience at this office &…read morewith Dr.Rosario have been absolutely a 5 star experience. I was there for OBGYN care and she delivered my baby at Banner. Dr.Rosario truly cares for her patient's. She takes her time, she answers all your questions, concerns and she really does tend to your needs. I felt comfortable and safe under her care. I also liked that she's very well mannered and punctual! I couldn't be anymore happier. The staff is also great, diligent and welcoming. Thank you New Start Women's care.

I would never recommend Dr. Rosario as an OBGYN. I transferred into her care at 33 weeks due to…read moremoving states and was immediately treated like a number rather than a patient. She often walked into appointments without even greeting me, her first words were usually just, "Any problems?" Her demeanor was scripted, robotic, and completely impersonal. The office itself was disorganized. My records were "lost" multiple times due to fax issues, and nothing was ever followed up on properly. The medical assistant barely interacted, only taking vitals before leaving the room, looking visibly unhappy to even be there like the rest of the staff. Dr. Rosario repeated the same lines and hand gestures at every appointment as if I were on an assembly line, and I am convinced she never actually reviewed my prior labs or growth scans as she missed important things that should have been addressed. She wears an N95 mask throughout every appointment making her hard to understand and even more impersonal. When I asked about delayed cord clamping, she told me she only does 30 seconds and claimed there was "no evidence" for longer, which is completely outdated and dismissive of current research. This is not the level of care anyone deserves, especially in such a vulnerable stage of pregnancy. If you want a doctor who actually listens, reviews your history, and treats you like a human being, look elsewhere. Luckily I was able to transfer care before birth.

I love this OBGYN you get everything done in one office (phlebotomy, OBGYN, and ultrasound) I've…read morebeen going here since my first so over 8 plus years all the providers are nice but my main one dr.Gier is the best. The front office staff is sweet and they pretty much know me by name. Only down side is that it does take a month or so to see my own dr but that's pretty much expected for any dr office.

If I could give this office negative stars, I would…read more I have never experienced such a complete failure of patient care. Let's start with the timeline. I waited six weeks just to get an appointment, another week to have the ultrasound, and it has now been more than three weeks since the ultrasound was completed. During that entire time, I have received zero proactive communication from this office. Not one phone call. Not one portal message. Not one update. Every single contact has been initiated by me. Every week I call, I get the same canned response: "The doctor hasn't reviewed your ultrasound yet." Apparently, an ultrasound ordered because of severe pain and abnormal bleeding can simply sit for weeks while the patient is left to suffer. I was told the office manager would call me. That never happened. Just another empty promise from a practice that seems completely incapable of following through on even the most basic aspects of patient care. Meanwhile, I am living with horrific daily abdominal pain, heavy bleeding, and irregular menstrual cycles. Their solution while they let my ultrasound collect dust? A muscle relaxer. Not an answer. Not a diagnosis. Not an expedited review. Just a muscle relaxer that does absolutely nothing to address the reason I'm in pain. To make matters worse, I developed a swollen lump near my lymph node while waiting for someone to review my ultrasound. When I brought it to their attention, I was essentially told it wasn't their problem because it wasn't on my breast and that I should see my primary care physician instead. My primary care physician can't move forward because we are still waiting on the very ultrasound results this office refuses to review. So here I am--stuck in medical limbo because the one office responsible for my care can't be bothered to do theirs. I have a documented family history of cervical, uterine, and ovarian cancers. Whether my ultrasound ultimately shows something serious or not is almost beside the point. No patient should spend weeks wondering if they have cancer while repeatedly begging a medical office to review a test that has already been completed. The emotional toll of this experience has been overwhelming. I am not just frustrated--I am scared. Every day that passes without answers is another day spent wondering whether something serious is being missed while this office does absolutely nothing. This isn't simply poor customer service. This is a complete breakdown in communication, accountability, and basic patient care. A medical practice should never leave patients chasing their own results, making repeated phone calls that go nowhere, receiving broken promises from management, and suffering without a plan while everyone shrugs and says, "The doctor hasn't reviewed it." If this is how they treat a patient with severe symptoms who is actively calling for help, I can't imagine how many other people have been left waiting and wondering. I would not trust this office with my healthcare again, and I strongly encourage anyone considering becoming a patient here to ask themselves one question: If you were in severe pain and worried you might have a serious gynecologic condition, would you want your ultrasound sitting unreviewed for more than three weeks while no one from the office even bothers to call you back? I know my answer.

Warm and friendly staff, but long waits to see the doctor. I arrived half and hour early. The…read moreclerical staff upfront were warm and friendly. The waiting room crowded. My ultrasound went quickly. I watched the large screen in front. Wow, the resolution was amazing. It seemed like forever. Perhaps it was. I arrived at 1:30 and did not leave until 3:45 pm. I appreciate my OB/GYNs and their expertise. I left with a clean bill of health after the great prescription: lose weight and stop feeding your cyst with fats. I had no idea that fat produced estrogen that make larger ovarian cysts. 17 pounds lighter, a change of lifestyle in exercise and eating, I am now free of fibroids and cysts. Thank you Tracy and Jennifer!

Making an appointment here has become nearly impossible, and I am beyond frustrated. I have gone…read morehere for both of my previous pregnancies because I absolutely love my midwife--she is truly an angel. Unfortunately, my experience during my third pregnancy has been completely different. I have now been to the ER THREE times in the last two weeks due to ongoing and severe symptoms. Each time, the doctors treating me have strongly urged me to follow up with my OB as soon as possible. You would think that getting an appointment with your OB after being repeatedly sent to the ER would be a priority. Instead, I have called every single day and cannot get through to a live person. I am repeatedly sent to a prerecorded machine. I have also submitted multiple appointment requests through the website, and I still have not received a response or been able to speak with anyone. I am currently pregnant and trying to get appropriate prenatal care, yet I cannot even get someone to answer the phone or schedule an appointment. This is not just frustrating--it is unacceptable. Patients should not have to repeatedly go to the ER because they cannot get in contact with their OB's office. I have always spoken highly of this practice because of my previous experiences, especially because of how wonderful my midwife has been. That is what makes this situation even more disappointing. I truly hope the office recognizes how serious this communication issue is and makes changes, because pregnant patients should not have to fight this hard just to receive basic prenatal care

Advanced Women's Care and Omnia Women's Health bill women a staggering $784.09 for a routine…read more"previously established patient 18-39 years old" wellness exam and Pap smear. To make matters worse, this does not even include the separate laboratory fee for the Pap smear, which adds another $140 to $250--bringing the billed total to nearly $1,000!! Google this right now: "How much does a women's wellness exam and Pap smear cost in Arizona?" It is not $1,000. But I am a self-pay patient, so they applied a discount YAY! My bill is $353.71, plus $144 directly to the lab--a grand total of $496.71. Again, look up the average cash-pay rate in Arizona; it will not say $500! Why is it so high here? Thanks for asking. Well at this darling practice, a standard pelvic exam is NOT considered part of a women's wellness exam! Unbelievable and unacceptable! Here is the breakdown they charged me: PREV ESTABLISHED VISIT 18-39 YEARS OLD Charge Total is = $457.12 Self-Pay Discount = $182.85 PELVIC EXAMINATION Charge Total is = $88.28 Self-Pay Discount = $35.31 OBTAINING SCREEN PAP SMEAR Charge Total = $173.57 Self-Pay Discount = $69.43 HANDLING AND/OR CONVEYANCE OF SPECIMEN FOR TRANSFER FROM OFFICE TO A LABORATORY Charge Total = $ 47.12 BRIEF EMOTIONAL/BEHAV ASSMT Charge Total = $ 18.00 Pap Smear Lab (billed separately) - $144 Wow, what a beautifully transparent breakdown of costs! How did I get that? Great question, thanks for asking. Well, by going into my patient portal of course (on May 12th 2026) and asking for it. Then be completely ignored and ask again on May 23rd. Then ask twice on June 2nd because they are not directly answering you. June 3rd they give you some BS and don't send you an itemized bill so you ask for a manager. June 8th ask for an itemized bill and manager again. June 15th as for a supervisor and itemized bill again. June 16th they say "Can you your email address." And you ask them to send you your itemized bill through the secure patient portal. June 18th you send them "Because you has repeatedly refused to provide the legally required itemized statement for the $784.09 gross charge and have evaded all requests to speak with a supervisor, I have officially filed a formal consumer complaint against this facility with the Arizona Attorney General's Consumer Protection Division." Then FINALLY on June 24th 2026 you get this breakdown. It was just that easy! So anyway, do not go here. They use deceptive billing practices. Even if you have good insurance and pay $0 for screenings, do you want to participate in them extracting this much money from women for basic preventive healthcare?! Do not participate in this shit.

Been here a couple of times. Daughter had to have a cust removed. First visit was ok. Surgery went…read moregreat. Then they canceled the post op and changed it by 2 days. No problem. Waited for 45 min at that appt and had to reschedule due to scheduling constraints for another appt. Scheduled for the next day at the new facility in Phoenix on 93rd. Here we sit. Waiting... it's been over 45 minutes and counting... Dr Allen is good provider but clearly they are in over their heads with patients. Don't even try to get a prescription sent to the pharmacy. Took me 3 visits to the front office and numerous phone calls to get a bc script sent in. Forget calling them. It's an answering service and to get a live person is non existent. Unless you know rhe magic 4 digit code to punch in. Insane way to serve the ladies in the community.

Dr. Walter is the best OB-GYN a woman could ask for! He is so caring towards his patients; always…read moremaking sure they are okay and taking the extra time to comfort them. He is also very attentive; being mindful of the things you are NOT saying and addressing them sensitively. I no longer live in AZ, which makes me sad because I would have wanted him to deliver my babies... and while I do not think I will ever find a doctor quite like him, I appreciate the positive experience he gave me and now know what the standard of care is because I had the best. Thank you so much, Dr. Walter!!! (:

This place is terrible. They moved my appointment to another location hour away without notifying…read moreme and didn't offer anything besides being able to schedule me two weeks later. I had confirmed multiple times the location and time and the only reason I found out that my appointment was moved was doing the questionnaire had a different address. I have had previous high risk pregnancies and can't wait until I'm 16 weeks to be seen. Do not book with the place.

Five stars for Dr. Howard, one star for Dr. Sun! I chose this place because my mother-in-law…read morerecommended Dr. Howard, which happened to be her old OB. I made my first appt, but got Dr. Sun sadly. The front desk and staff are amazing! They are so sweet and always smiling. I waited inside the room for about an hour and Dr. Sun comes in and it went exactly like this, "Congratulations! So the baby is too small to see or do anything. You have to come back a few weeks for another appt. Any questions?" I was baffled. I was like, "that's it?" I waited over an hour for you to tell me that?! The nurse couldn't have told me that and saved me that hour I just lost? He was not a people person and you can tell he was in a hurry to get me out of there. As soon as I got home, I told my husband about it and gave the place a call to change doctor. The next visits are all with Dr. Howard. He is amazing! I still wait about an hour in the room to see him, but once you see him, you will understand why! He takes his time to explain, chat with you, and let you see the baby thru ultrasound. He makes it fun! He does not rush. One time he got a phone call while he was seeing me, and he told the staff "I'll be right there" and still took his time to answer me and my husband's questions. He is great! The ultrasound techs are also nice. I especially like the male ultrasound tech, he takes his time and really explains to you what you are seeing. I've been with the female tech and she was in such a hurry, I was sad because I wanted to see my baby a little longer. The male tech was also able to tell me the gender at 13 weeks. The gender was confirmed by the doctor at 16 weeks, so that tech is awesome! Lastly, they were having issues with my insurance but it was all handled timely and professionally which is a major plus because this pregnant lady does not need anymore stressors. So if you plan on going to this place, make sure you get Dr. Howard! Be prepared to be seen by a lot of med students (I personally do not mind, they have to learn somehow), and be prepared to wait over an hour (it's worth it especially when I see my baby on the ultrasound). Update: Ironically, 39 weeks later and Dr. Sun was the one who helped me give birth. He was the on-call doctor at the time. He was very nice and he knows what he's doing. I had to get a lot of stitches and I think he did a good job because it healed pretty fast.

I went palm valley back in June 2025 to see my long time Dr, Davidson, when I went in for follow…read more up in January 2026 the front desk was rude when I ask about wait (30 min) past scheduled appt. I was seen by Liani, she seemed nice and tried to change my original Treats follow up from 3 months to six month. I wanted to follow Dr.Davidson treatment plan, she agreed. I called to make follow and was told I had a six month appt and rude reception would not listen . i ask to speak with office mgr and the call was disconnected I called back several time and when they picked my call it was disconnected. I filed a complaint with insurance and waiting to hear back. Needless to say Palm Valley Avondale is unprofessional and staff don't give a damn.

Leah was such a sweet and very kind person who show she really cared about what she does Really…read morerecommend all the ladys here and I really appreciate how attentive they are here really great service for me and my baby!!

Came to get my pregnancy note for work, lady told me to come pick it up whenever im ready…read more(obviously before they close) i arrived at 4:10pm and the whole entire office was CLOSED! when they dont close until 5! why close a whole hour early like people got time and money to be wasting!

My husband and I were so happy our daughter invited us to her prenatal ultrasound yesterday. It was…read moresuch an awesome experience! Ultrasound Technology is so advanced in comaprison to when I was having my children. At yesterday's U/S, fetal measurements were taken of limbs, brain and all vital organs. Heart blood flow was illustrated with red and blue colors representing venous and arterial blood. This tiny fetus came fully alive on the huge video screen and delighted us for 45 minutes doing summersaults and other baby gymnastics in utereo :). Brandy was the Ultrasound Tech and was very professional, explaining everything in detail. My favorite aspect of this experience was the full set of photos immediately sent to my daughter from the Ultrasound. My daughter loved getting these images to share with family. It was so meaningful and special to learn that my future grandson weighs 1 pound now, hear his heartbeat, and see his development so far. Thank you Valley Prenatal!

I've been going to this doctor's office on and off for the last 4 years. Have never had a problem…read moreuntil today so it's unfortunate I have to leave this review. I usually see Julie McWhorter, who is AMAZING. She is never anything but nice, helpful and encouraging. For whatever reason, I was scheduled with a different provider for my appointment today and it was a horrible experience. Today, I saw Madeline Chelko and it was a complete opposite experience of what I'm used to experiencing with my normal provider. She was aggressive and not helpful at all. While she was unable to assist me in easing my discomfort, she was eager to trying to scare me by saying my foot could be amputated and I can lose my eyesight, all while my AIC is listed at a 5.3. Crazy thing to say to an expecting mother regarding her and her baby's health, especially crazy to a mother who has been keeping her numbers under control, even crazier to say to someone you're meeting for the very first time. Hopefully she plans on working on her patient encounters, considering she works with women who already dealing with pregnancy and all the things that come with it. No mother needs the added stress of a provider with no empathy, compassion or consideration for her patients.

This was one of the most disorganized and unprofessional medical offices I have ever dealt with…read more My wife was referred for an emergency ultrasound after concerns from her OB about our baby's health. Because of this office's limited availability, the earliest appointment they could offer was over a month out, several weeks after the OB recommendation. In a situation where timing actually matters, the delay alone was unacceptable. When we finally got to the appointment, we found out they had scheduled everything without ever confirming that they accepted our insurance. Because of that, we were left with a nearly $2,000 bill for a visit that should have been covered. Since then, I have called repeatedly to try to resolve this. Every single time, I am told someone will call me back in 24-48 hours. Not once has that happened. After more than three months of trying, not a single call has been returned. No follow up, no accountability, no effort to fix a mistake that they caused. Instead of addressing the issue, they chose to send us to collections, which makes it very clear where their priorities are. Rather than speak with a patient who is actively trying to resolve a problem, they would rather ignore it and escalate. During all of this, my father was taken to the emergency room for heart issues. He ended up being in the hospital for over two months and ultimately received a heart transplant. He is now recovering at home. How is this relevant? Well, if you are considering dealing with this business, remember that it would be faster to get a heart transplant than it would be to work with them. This has been an incredible situation to deal with while supporting my pregnant wife, navigating a family medical crisis, and trying to get a response from an organization that seems completely indifferent to the people they serve. To be fair, the doctor was good and the care itself was fine. There were no issues there. However, everything surrounding that care is completely broken. The scheduling, the insurance verification, the billing, and most importantly, the complete lack of communication when something goes wrong. If everything goes perfectly, maybe you will get through your visit without issue. But if anything goes wrong, you should fully expect to be ignored and left to deal with the consequences on your own.

I accompanied my pregnant daughter to a routine ultrasound appointment yesterday at Desert Maternal…read moreFetal Medicine. Our experience was amazing from start to finish! The office is very clean and looks new. We only had to wait 1-2 minutes before being taken back for the ultrasound. Brooke, the Ultrasound Technician, was outstanding . She was professional, welcoming, and reassuring. Based on the clarity of the images, the ultrasound equipment seemed to be state of the art ( in comparison to other ultrasounds I have been to with my ddaughter and daughter in law). Brooke explained everything in detail, and was very thorough, checking measurements, anatomy, and organ development. All of the images and videos were emailed to my daughter upon leaving. I highly recommend this medical center. As a retired Registered Nurse, I can usually determine competent medical care, and all aspects were there.