I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

The staff provided us invaluable advice and help when selecting floor and tile options for our home.read more

Im a local flooring installer and I always recommend Bob at affordables floor to my clients. They…read morehave quality products for a good price. Beats all the big box stores.

Let's start with "WOW"! Bob offered a GREAT price on the flooring. He was easy to work with, gave…read moreme samples to take home to view, ordered what we needed to to complete the job. It was the most competitive price on the market for the materials. When we went to pay he even had a free basket for my mother-in-law to take home. Then Mr. Garcia came and quoted the install, again an AMAZING value! He was very considerate came with a crew who moved furniture as needed, took out the carpeting, fixed some issues we had in the subfloor and casing, then installed the new floor in record time! Fast efficient and excellent! Just amazing!!!

We hired CNED construction to rebuild a outer building that a tree had fallen on. Daniel and his…read morecrew were very capable and polite. They did a great job on everything we wanted and cost less than expected. We would refer them to anyone looking for a great contractor.

I used Yelp to solicit quotes for a garage floor epoxy project. CNED responded to my Yelp request…read morebut never called me. I reached out to them on several occasions, they said they would call but never did. We even set up a time for a call but they did not reach out. Not a good customer experience.

Superb customer service and workmanship. Selvin did a fantastic job managing the crew and keeping…read moreus informed of the progress. Got our job done on time and on target which is saying a lot these days. Thank you again Selvin.

So grateful to Lauren at A.R.E. for introducing me to the Karastan hardwood product by Mohawk. The…read moremedium brown Oiled Teak color looks stunning in our home! 100% pleased with the craftsmanship of their installers, and how accommodating the entire crew was throughout the process. The professional customer service of Phillip orchestrating our project made the entire renovation go seamlessly. We will continue to spread the word to a must go to Alpha Rug Co.

Purchased LVP and Carpeting. The product arrived quickly, within 2 weeks. Given current supply…read moreissues I had been concerned, but it was not a problem. Phillip reached out to schedule installation, staying in contact prior to the teams arrival. Also, appreciated that both the designer who helped me with the product decisions and Phillip were responsive to me, always returning my calls quickly if they weren't available when I called. I replaced the current engineered wood floors for LVP, and update carpeting on the stairs of my split entry home. I did all the due diligence from price comparison and shopping the big box stores, requesting samples etc. When I just couldn't get excited about anything out there, I visited Alpha Rug. They are a local business, which I like a lot. I was not pressured to buy, they directed me to the areas which displayed SO MANY large format samples. With the help of Lauren, I narrowed down my options, took home the samples to see them in my home and lighting. She scheduled Gary to come measure the following week. Can't say enough about the quality of the installation. The teams were so respectful of my home, courteous and most important---professional. The work was perfect. Couldn't be happier with the process and the final product.

Nice guy, good work, but terrible customer service. I had some issues that I brought to his…read moreattention after floors were laid and he basically would not take responsibility and blamed me for the problems. He was very defensive to the point of being rude.

This company is excellent. We received numerous quotes form other carpet stores and even though…read moretheir bid was a little higher, they took the time to listen to us and knew exactly what we wanted. This is an excellent reputable business and we love our new floors.

They installed a commercial tile carpet in a rental cabin we own and it has held up great…read more Installation was professional and pricing was competitive