Out of all the home improvement stores Menards is hands-down, the best…read moreSometimes things are hard to find, but they do have this little thing on their app that has a store map that makes it much easier. Biggest downfall is when it says they have five and they actually have zero.. I stopped early in the morning to exchange an item for my husband, and it was easy Peezy. Great customer service and a tidy store! Nice job Janesville Menards

Yet another big box store that doesn't have decent staff…read more This store is an hour and a half round trip for me, so getting the correct product is important. I bought a ceiling fan with down rod, neither item came with the extender kit for the wires to reach. I was on the phone with them THREE separate times and got as many answers if they had the correct kit in stock. No one could answer my question, why, if an extender kit is needed for a down rod, why wasn't I told? I called Hunter directly and they told me that this model doesn't allow for a down rod. When I came in to exchange it, the saleswoman said she'd never heard of them not allowing for a down rod. I asked why I wasn't sold the kit at time of purchase, no answer. I asked for the kit, it's a special order. HOW DO YOU SELL A PRODUCT WITHOUT EVERYTHING NECESSARY TO INSTALL IT? I have electricians working hourly to put this fan in and I am running wild goose chases to get them what they need and still, FOUR HOURS later, I am empty handed. Never again, I will not be back.

Love to buy cleaning supplies here. Also treats for my dogs and some of their soup mixture packets…read more Quick easy shop also for kitchen rugs. As you walk their showroom of vanities and kitchen supplies. You can see how simple it is to make your home more elegant as to buy knobs and new up to date beautiful paint that will help your home stand out. Their experience knowledgeable employees will help give you the right paint to use in any specific room.

Rented a rug doctor brought it back early after cleaning the tanks and attachments. Upon service…read moredesk inspection,The women found some dog hair on the outside of the unit.Asked my husband if he wanted to take it home and clean it.The line was long and didn't want to come back he said no, So he was charged another 20.00 half of what it cost to rent.Went back to speak to mgr who was a royal B and told her it was not specified in the contract, so we will dispute it.Mgr said will fight you too!

Absolutely never again worst service ever. Every time I shopped here I got rude service from the…read moregm and rude and mean mugging me by the fridge section and told me to shut my b***h a** up when I threatened to sue

I ordered online, drove in to pick it up. The staff was efficient, engaging, and courteous. The…read morepick up was seamless and took very little time due to the organization of the location. Definitely do it again for my next order.

The owner of the store used to have a shop in Rockton and moved it to Elkhorn. The Elkhorn store is…read morestaying open, but Home is back in the stateline area, and I'm excited about that. Cute decor, some clothing, greeting cards and gifts. I found some nice stuff and look forward to going back as the seasons change and new items are stocked.

AUTOMOTIVE DEPT on a Late Saturday afternoon…read more Again great service and help last minute with F150 cross bar and oil plate that came loose. Stopped by unannounced and the men helped out immediately as I have done a lot of work with this group in the past. Professional, knowledgable and polite. Big thanks! Excellent customer service!

UPDATE: What happened? This used to be a favorite store…read more Awful shopping experience. Rude staff. And worse. I needed a Yeti travel tumbler with a ring lid. Checked in the hunting department. Great selection. Two sizes. One size was $50; one size was $30. Multiple colors. BUT -- the white tumblers were all $30. Smaller tumblers were on both sides. In the middle was the large size. All labelled $30, three sets in a row. Well, it happens online. For whatever reason, a color doesn't sell as well, is getting phased out. Then sometimes the same size Yeti tumbler has a different price for different colors. I thought this was what was going on here. Picked out two. Headed for cash register. Rings up at cash register for $50. Staff person requests help. Next staff person is angry. Insists I can't purchase the tumbler for the lower -- on the rack listed -- price. I persevere. "Then I'll have to talk to my manager". (Threatening tone.) "Please do." Longer absence. Returns. Allows the purchase of one Yeti tumbler at the lower price, but not the intended purchase of two. ("That would be taking advantage.") Then hints perhaps someone has shuffled items on the shelf!!! (What?!! Theft?! I am a geriatric physician. With a rollator. That makes no sense. Incredibly insulting.) Very upsetting interaction. I don't understand. I don't see myself returning to this store. At least not anytime soon. Will drive to other branches, even if further away. So disappointing.

Cliff and his business is phenomenal. I had choices to go somewhere a little closer to me but…read moredecided to give him a try and I am glad that I did. From the very first phone call to the final pick up it has been nothing but excellence. He was very thorough in detail of the whole process and what he was going to do. He went above and beyond which needed up being a warranty claim. I hear that these shops don't nake much off of warranty work but Cliff still took it on and even discovered stuff He had never seen before. His updates over the phone were extremely detailed and through as well as when I picked it up. He even showed me the old engine and what happened. I highly recommend this business and will definitely come back in thr future even just to do a oil change so I can support his business as he deserves to continue staying in business. I wish more businesses were like his.

NEVER,NEVER, NEVER Bring your Lawn Mower to SCHULTZ POWER EQUIPMENT on Madison Road in Beloit, WI…read more Furious right now!!!! Called in February because we saw an ad that said $99.00 Winter Tune-up rate. Apparently they were sooo busy they couldn't pick up my tractor until March. Then when they picked it up, we confirmed that we would still get the February $99.00 rate even though it was March!! The guy that picked it up told my 80 year old Mother that we would still get the February Deal. And then they told us it would be another three weeks before they got it back to us! The tractor was supposed to be back on the 15th of April (already closer to a Month) but no one calls. On April 16th (FIRST BEAUTIFUL WEEKEND) we get a call from Jeff that says our tractor is ready and it will be delivered on Tuesday. The BILL!!!! OVER $400.00!!!! For a TUNE-UP ON A LAWN MOWER!???!! I called him back and said "NOOOOO" you told us we would get the $99.00 Winter Rate! He said "oh no, that's for a Walk Mower!!! Ummm, you picked up a Rider, why didn't you mention that then!!! He says, Oh we never discussed price!! Just to be clear, we don't EVER look to a Mechanic for ANYTHING without discussing PRICE!! I'll go on and complain about the $440.29 we spent on this same tractor last spring, but it had been a couple of years since we had it in so we were kind of expecting it last year. When we got it back last year, it cut my grass in strips because the blades were uneven and it leaked oil all over the garage floor. I didn't call to complain last year because it wasn't until May 15, that we got it back and into June before I saw the consistent problems. By that time, you can't go 3 weeks without your mower when your mowing 1/2 an acre. It was running and cutting the grass, I'll just know better next year and get it in sooner. And honestly, had NO intention of bringing it back to SCHULTZ after the lousy jiob they did last year until we saw the ad for $99'00. Well let me tell you, getting it in sooner is not the key. Getting it in annually, not the key!!! NOT TAKING it to SCHULTZ, now there's the key!!! I called back today within 15 minute of the first phone call and said "don't do any work on my tractor" Jeff says, "Oh, it's already done" WHOA, who authorized those repairs?? And if you have it done, return it. He says, we don't have anyone here to deliver it. Seriously?? You slam everyone with these prices and you can't afford to employ someone on a Saturday in the Spring of Wisconsin? AWESOME!!! HORRIBLE, HORRIBLE Service, they take advantage of elderly Women, complete unauthorized repairs, take waaaaay to long and do a lousy job!! Great Job there people, way to keep the local business. You won't be hearing from us again, now get my tractor back here so I can be done with you!~

So cute and unique. You will find many fun things that are so different from a regular department…read morestore.

Very cute store with a large selection of varied goods. Prices were very reasonable and the woman…read moreat the counter is very nice and will answer any questions you have. Will definitely be back!

We have ordered several times, mulch, dirt, stone, and had it all delivered. The service here is…read moreamazing. They are on time, clean, and efficient. I recently accidentally ordered the wrong kind of stone and called panicking and got voicemail, and they called me back! I can't praise this business enough. If you have landscape and hardscape needs, this is your place.

We ordered 6 yards of B stone & paid over the phone. Landscaper picked up 3 yards to start. We…read moredecided we only needed 2 more yards. Called to state that we only needed 2 yards & would like to get a refund back to our CC. They stated that they will only give us an instore credit on something we never picked up. Now we have a instore credit for items they have that are over priced!