I had to make a last minute run into HF, I was in such a rush I was about to spend over 300 dollars…read morein tools I didn't need, the manager Jake took his time with me after hours to show me what tools I needed and how to resolve my situation. Very great people!

In the past I always had a good experience with H.F. products and service…read more Unfortunately after how I was treated today, I will no longer be back! The store manager (Michelle) charged a 20% restocking fee ($160) because I was returning an unused generator instead of exchanging it. (I preferred to exchange it, but they didn't have what I need) When I purchased it 3 days ago nothing was said about a restocking fee, ONLY that it cannot have gas in it if returned. The back of the receipt says "some items may be subject to a restocking fee". Some?? What items? Being so vague, this tells me it's up to the manager. Michelle complemented me on how well it was repackaged and that I could teach other customers how to do it right. She verified that there was no gas and that everything looked great. But sadly that still wasn't enough. She wouldn't negotiate and still charged the $160 return fee. Thanks but NO THANKS Michelle!! Your customer service skills are SEVERELY lacking! #BadManager

Cliff and his business is phenomenal. I had choices to go somewhere a little closer to me but…read moredecided to give him a try and I am glad that I did. From the very first phone call to the final pick up it has been nothing but excellence. He was very thorough in detail of the whole process and what he was going to do. He went above and beyond which needed up being a warranty claim. I hear that these shops don't nake much off of warranty work but Cliff still took it on and even discovered stuff He had never seen before. His updates over the phone were extremely detailed and through as well as when I picked it up. He even showed me the old engine and what happened. I highly recommend this business and will definitely come back in thr future even just to do a oil change so I can support his business as he deserves to continue staying in business. I wish more businesses were like his.

NEVER,NEVER, NEVER Bring your Lawn Mower to SCHULTZ POWER EQUIPMENT on Madison Road in Beloit, WI…read more Furious right now!!!! Called in February because we saw an ad that said $99.00 Winter Tune-up rate. Apparently they were sooo busy they couldn't pick up my tractor until March. Then when they picked it up, we confirmed that we would still get the February $99.00 rate even though it was March!! The guy that picked it up told my 80 year old Mother that we would still get the February Deal. And then they told us it would be another three weeks before they got it back to us! The tractor was supposed to be back on the 15th of April (already closer to a Month) but no one calls. On April 16th (FIRST BEAUTIFUL WEEKEND) we get a call from Jeff that says our tractor is ready and it will be delivered on Tuesday. The BILL!!!! OVER $400.00!!!! For a TUNE-UP ON A LAWN MOWER!???!! I called him back and said "NOOOOO" you told us we would get the $99.00 Winter Rate! He said "oh no, that's for a Walk Mower!!! Ummm, you picked up a Rider, why didn't you mention that then!!! He says, Oh we never discussed price!! Just to be clear, we don't EVER look to a Mechanic for ANYTHING without discussing PRICE!! I'll go on and complain about the $440.29 we spent on this same tractor last spring, but it had been a couple of years since we had it in so we were kind of expecting it last year. When we got it back last year, it cut my grass in strips because the blades were uneven and it leaked oil all over the garage floor. I didn't call to complain last year because it wasn't until May 15, that we got it back and into June before I saw the consistent problems. By that time, you can't go 3 weeks without your mower when your mowing 1/2 an acre. It was running and cutting the grass, I'll just know better next year and get it in sooner. And honestly, had NO intention of bringing it back to SCHULTZ after the lousy jiob they did last year until we saw the ad for $99'00. Well let me tell you, getting it in sooner is not the key. Getting it in annually, not the key!!! NOT TAKING it to SCHULTZ, now there's the key!!! I called back today within 15 minute of the first phone call and said "don't do any work on my tractor" Jeff says, "Oh, it's already done" WHOA, who authorized those repairs?? And if you have it done, return it. He says, we don't have anyone here to deliver it. Seriously?? You slam everyone with these prices and you can't afford to employ someone on a Saturday in the Spring of Wisconsin? AWESOME!!! HORRIBLE, HORRIBLE Service, they take advantage of elderly Women, complete unauthorized repairs, take waaaaay to long and do a lousy job!! Great Job there people, way to keep the local business. You won't be hearing from us again, now get my tractor back here so I can be done with you!~

Ahh, Lloyd's Trrue Value, for when you don't want to deal with the traffic or people of driving up…read morefurther through more traffic to more superior stores like Blain's Farm and Fleet, or a Home Depot. They have a very small selection of some key essential items, and some random odds and ends that you wouldn't expect them to. If you're on this side of town, and you're not wanting to put in a few extra miles, they're the only store of its kind in this particular corner of town. Bowever, they are well aware of that, and the price they charge for their merchandise is well above what it should be. And I get it, they're not a huge chain, they're a small little no name store, so they're just taking out the loss it costs businesses to even get up and running out on the customers because they expect them to pay it vs wasting their own time driving up town, I'm traffic, with our awfully slow speed limits, and our slow, unpredictable lights, so a lot of them will just eat their wallet, cut the loss, get what they need and try not to dwell on it too much. $12 for a 2 set of grilling skewers? And we needed three, so that's two, $34, plus tax, for essentially a pokey coathanger. Woof. Employee didn't know if they had them or where they might be, but otherwise she was very, very sweet. She seems to know my stepdad very well from him coming in there frequently to get random doodazzles and whatsits, and she's very nice to him, which means a lot to me, unfortunately it just doesn't pull enough sway to bring them higher up on the ratings. Nothing you can't get here you can't get anywhere else, and they're proud of their merchandise, as reflected on the price sticker. I will say, that it looks like they might have some weird candy it check out that I don't know if I've ever seen before in convenience stores, and that always piqued my curiosity a little bit, but I didn't come in with a wallet, so I didn't try any. Also not really something one should really be judging this type of establishment on. Whoopsie! Hehe. Just a little note that I didn't explore the time store, some of it might be rare, astounding, and reasonably priced, but I kind of doubt it. I think they're just banking on a convenient location and people paying more to get in and out, like people paying more at a Walgreens than somewhere else.

Lloyd's True Value on Court St here in Janesville....review…read more.. Bought a Pit Boss.... already assembled... it is dented on the bottom and all the screws are over tightened and chewed up... doesn't work when plugged in. Spent an hour on the phone with Pit Boss and they are sending a new controller. My husband calls True Value to discuss the condition of the grill. Manager offers to replace it but not assemble it... mind you this grill is around 220lbs... great service is making it right.... not meeting the lowest expectations.. by the way we weren't hung up but we heard what you said..... now won't take our calls..(5).and hung up on us when we called back.. smh

Sherrie was incredible and so resourceful! She picked out flaws in architectural drawings that…read morewould have been a disaster if not brought to our attention. Her associate was extremely knowledgeable as well. It was a pleasure to work with Kitchen & Bath. I highly recommend using their services & expertise. Lois M Fontana WI

Anita and her partner were absolutely amazing and very helpful ! The design Anita came up with for…read moremy kitchen was excatly what I was looking for , she made the experience of picking out the cabinets and countertops so easy . The products that they offer are beautiful and they have so much to choose from . Also it all came in on a very timely manner ! The contractor that they had put in the cabinets and countertops Scott Besaw is a completely different story ! He is very unprofessional , he communicated my text message and dosent even give a invoice he just expected a check to be written out right away ! He installed the kitchen cabinet hardware unevenly my knobs for the pantry cabinet doors are very noticeable. I have a slide in range oven and he cut the " hole " out wrong to where the stove doesn't fit properly and there is a gap in the back of the stove that you can see down , when a slide in is supposed to fit flush to the countertops on all sides . He cut the backslash of the main countertop to " reduce " a gap inbetween the countertop its self and the wall but his cut job was VERY uneven and it was 1 1\2 Inc thick in some spots and not even 1inc thick in others . I tried reaching out to Scott and didn't get any responce. My grandfather who also questioned his work ended up being able to reach him to discuss the job and Scott was very defensive like anyone else would be and tried to explain his actions but my husband and I were still unhappy . We had another professional come in to give his explanation because still haven't heard anything from Scott and he advised us to take the pictures into the business. So that is exactly what I did , the ladies again were so helpful and listened to my concerns they even came to the house to look it all over themselves. After seeing the poor craftsmanship they reassured me that this will all be fixed and they will get into contact with Scott . After he had to come and look for himself they all agreed with me that the countertops were put in wrong and poor so the only way to fix it would be to start over again with new countertops and Scott would have to eat the cost ! So not only did I have to have my kitchen torn apart for the 2nd time and a plumber to hook up the sink for the 2nd time but my 70 year old grandfather had to help assist the " redo " project ! The cabinets were a gift from my grandparents and Scott never spoke with me and when he contacted to set up the time to come start the do over he spoke with my grandparents because " they were the ones with the money " that's excatly what he said !!!! Technically I still to this day have not heard back from Scott he still has not replied to all the times I reached out about the work he did at my home ! I was very upset with him and his work but very content with the quality of the countertops and cabinets themselves and the customer service we received from Anita ! I would highly recommended kitchen and bath design but highly recommend requesting someone other than Scott Besaw !! Sorry for this review to be so long I just wanted to tell my story to possibly prevent someone else to go through the stress and disappointed !!!!

This establishment was discovered when we were looking for warranty work on our Husqvarna riding…read moremower. Chico aided in getting the warranty work completed and with pick up and delivery of the mower. Since then, he has aided in switching the mower deck with the snow-thrower attachment. He is reasonably priced and has always been kind, courteous and professional. We highly recommend.

I get my cat food at this store and they have been doing a great job keeping it in stock! Hardware…read morehas a great selection for me with my many projects. Staff is always friendly and eager to help. Prices are very competitive.

I like this tractor supply because it is off the beaten path and is not crowded like so many…read moreothers. We get our horse feeds, shavings etc. here. It is a great company to do business with across the nation. They will pick up items from other stores to meet your specific needs as they did with a pair of boots to have the correct size. Most helpful

Customer service and attitude is horrible parts not existing ordering no clue need find a company…read morethat stand behind the brand

After I called them, they came to my home and for a fee picked up my riding lawnmower and took it…read moreto their shop. The next day they called me and told me all the things that needed to be done, and the cost that would be involved in doing them. I approved the work and they even made some modifications that would make a lawnmower run just as well, but would not cost as much money. All in all, I was extremely pleased with this company and their service.

We tried this place again and much better customer service this year. The man that helped us was…read morereally nice.