Dr. Hetzler saved my Son today. He's Amazing! My son was in terrible misery dealing with an abscess…read moreon his tonsil. Dr. Hetzler was so caring , kind, patient , compassionate and extremely detailed and thorough. After 9 days of of feeling awful my son was able to break a smile tonight and he said "Mom, I can't believe it but I'm already starting to feel a bit better". My heart was so happy for him. We are so grateful for Dr. Hetzler, he is extremely skilled, talented and so so nice ! What a great guy! We were super lucky to have him today !

I don't know why he gets good reviews or most doctors with PAMF these days. If you have an…read moreemergency you shouldn't have to wait 6 months for an appt. And to be told to get a referral from your PCP or Urgent Care is not acceptable. Today I had a serious hearing problem and this is what i was told. Not acceptable.

I have had some ear congestion and vertigo over the past few months and Kaiser sent me to see…read moreMichele at Dedicated Hearing Solutions in Soquel. Michele tested my hearing and "pressure" in my ears. She took a full history and spent almost an hour testing my hearing. She was friendly and her office is cute and comfortable. She let me know my hearing is in the "normal" range and sent the results back to my PC. Michele Nicholas

I live close by "Dedicated Hearing Solutions", and thought I would stop by and inquire about what…read moreservices they offer. I am a young man, 43, and I bought my first hearing aids about 3 years ago. I didn't have a good experience with the "big" company where I purchased them from. So, living close to DHS, I decided to stop in and inquire about their services. DHS is run by Dr. Michelle an audiologist boasting 37 years experience. I walked in and she was finishing up with a client. Her husband was the receptionist so we chatted while I waited. Very nice man! Anyways, she saw me and I told her I was there to inquire about what services she offered, cleaning, repair, e.g. She asked to see my right hearing aid and took it behind a partition in the same room. She proceeded to work on it hidden out of sight within a few feet. She then frantically started going into the other room and out to her car looking for a "special" cleaning tool. Why wouldn't she carry it with her? She ended up breaking my hearing aid and her excuse was she didn't have her "special " tool which was the size of a pinky nail?!!?! Anyways, she wanted me to leave my hearing aid with her all weekend!?!? I wasn't comfortable with that. Being a Friday, I said I'd come back Monday(Friday & Monday's are the two days she is at this particular office), I returned on Monday and with her "tool" she couldn't fix my hearing aid which worked before she ever laid hands on it. DO NOT USE THIS PERSON FOR YOUR HEARING ISSUES!!!!! She did apologize, but in a world of expensive $$$ hearing aids, an apology is absolutely NOTHING! STAY AWAY FROM........DEDICATED HEARING SOLUTIONS!!!!!!!

This review is solely based on my experience with PA Jennifer Lyons. I'm told that she bounces…read morearound between this main location on Soquel and the second location in Aptos (on Old Dominion Ct), but I saw her at this location. Lyons is not my main provider, but I saw her that day to get a referral and I was told no other providers were available that day. She listened to my problem, but didn't do a whole lot to help me solve it. I explained that the pain in my jaw had been getting worse in the past couple days and asked if the referral to a surgeon could be expedited after she told me it would take at least 4-5 days to be processed. She said no, that's how long the process takes. I then asked if she knew if my swollen gums were possibly caused by a bacteria and if I could get anti-inflammatory medication to help as I wait for a referral. She was short with me, answering only with, "I don't know. I wouldn't know if it's bacterial." She was completely unsympathetic and slightly argumentative, not doing anything to make me less worried and scared about this whole ordeal. I also found out that she wrote "routine" instead of "urgent" for the referral status she put in for me, even after I'd told her this is an emergency and I had been continuously taking pain meds to relieve my pain for the past week.

I'm a senior citizen and wheelchair bound. I'm able to drive myself to appointments, unload my…read morewheelchair, and wheel myself inside. However, I need assistance loading my chair back into my car after the appointment. That seems like a reasonable accommodation, but I've had recent appointments at three different PAMF locations in Santa Cruz County and in every case I've ben told they'd love to help but can't because it's against policy. My pharmacy, my dentist, Dignity Health, my hairdresser, UPS, and many local shops don't hesitate to provide this service. I'm shocked and frustrated that PAMF does not.

I have been very pleased with the expertise and professionalism from the provider, Barry Nabors and…read morehis staff. He gave me an in depth audio test and explained in very understandable terms what it showed. We then discussed hearing aids. I had several brands recommended to me from friends and he was willing to discuss all of them. I ended up getting the most recommended hearing aids from my friends and Barry had them available the next day. I have been back for adjustments and education on how to care for and use the aids and when, through my own error, needed an adjustment quickly, Barry squeezed me into his busy schedule the next morning. I will be returning after using the aids with any concerns or adjustments I might need and was encouraged to come back whenever I have a need. I'm extremely pleased with my experience with Hearinglife in Santa Cruz

This was a great place to get my hearing checked and get hearing aids. They are super helpful and…read morefriendly. The process was educational and focus was in meeting my needs and really listening. They assist whenever adjustments are needed. Best experience

This is the worst provider we have ever seen in the whole Bay Area. He doesn't listen to any of his…read morepatients. I am so very happy that my husband and I both fired him!!! All he cares about is greed and making more money. We had to go to him because of True Hearing as he's a provider for them. As a result, I had throbbing in my ears and his hearing aids would not stay in my ears. We both are so much happier and better off now that he's out of our lives!!! We're both going to new providers now. Do yourself a huge favor and go to someone else other than this LOSER!

Top-notch service. Professional assessment, supportive atmosphere, personalized after-care. In…read morethese uncertain times, it's great to feel safe, seen, and supported. The free mask was a welcome added bonus.

I've been seeing Dr Gowda for a few months now for environmental allergies, chronic sinusitis and…read moreweird food intolerance issues. He's a great listener and truly cares about his patients never rushing visits. We also instantly connected from our mutual Chicago background, Go 'Cats! Highly recommended if you need an allergist in the Tri-Valley area!

Dr. Gowda is simply the best. I have been seeing him for several years for my allergies and he…read morealways goes the extra mile. He takes the time to think through the issues, answer my questions and explain things. I never feel rushed. It is hard to find great doctors like Dr. Gowda these days and I feel lucky to have him as my doctor!

This is by far the worst, least professional experience I have ever had. We called ahead and were…read moreleft on hold for 40 minutes. After getting through on the phone, I verified that they could change my mom's catheter and that they had the right size in stock. They did. We drive all the way from the far north end. We arrived, checked in and waited 45 minutes. Gina Siclari came up from the back and scolded the girls in the front for checking people in. (They were scheduled to close early for a company function) she made them tell us that they wouldn't be seeing us. They saw two other people that came after us and my mom's case was urgent. We ended up having to go to the ER. My mom has dementia and doesn't do well at night. I have never been so mad at any medical professional in my life. Seriously bad!!!!!! I would give negative stars if I could!!!

Best Urgent Care that I've ever been to. I absolutely love Laine and Dr Rossi. The warm and…read morewelcoming. Everyone was so nice.

Dr Behar treated my son's surfing injury to his face. After having already left for the day, she…read morereturned to the office to see him and did an immaculate job stitching the laceration. We are grateful for her generosity and for her medical expertise. It was obvious she is an excellent surgeon who really cares for her patients. What more can you ask for! This all was done on the day after Christmas!

Dr. Behar is seriously the best. My young adult daughter needed a pretty major plastic surgery…read moreissue taken care of. Behar was so good with her but also kept me in the loop. Surgery went perfect. The office is sooo responsive and kind. They made everything so easy. We were super impressed and highly recommend her!