I found a diamond in the rough with Dr. Kim! He is so kind, and really takes the time to help me…read morefigure out my issues. I've had some pretty unpredictable allergic reactions to various things, and he has helped me through every step of the way to recover each time. He is the most responsive doctor I have ever had, and I can tell he really cares about his patients.

One of the best, most compassionate doctors I have ever seen. His history and diagnosis were…read moreextremely comprehensive. We are lucky to have him in the Santa Cruz area. Highly recommended!!

The office staff is all so kind and patient with my kids. Sincerely, my kids love them. Dr. Gandhe…read moreis knowledgeable and empathetic. She treats my kids so well and I feel very comfortable with her plan of care.

Worst patient experience ever. Their doctors may be technically competent but they lack patient…read morecommunication and administration skills.They allow their staff to scold and lecture patients if patient try's to bring up any concerns.One of their nurses, is condescending, egotistical and likes to lecture patients that she has been doing this for 30 years, so don't question her, she literally tells patients 'You need too respect me," without giving same, respect to patient. If patient disagrees with her or provides new information, then patient risks getting lectured again, then when patient complains to administrators (doctors and head nurse) they just label patient as the problem without really listening to patients concerns about the condescending nurse. And after all that none of what they did reduced my asthma or allergies.

On going can. Love his office and the shot station! I'm a long term costumer 19+ years! Laura S.read more

I was new to Santa Cruz and was searching for an allergist. Dr. Wolfe came highly recommended, I…read moremade and appointment and had an extremely pleasant experience with both the doctor and his very competent and caring staff. They followed all the covid-19 protocol guidelines. The level of care was very relaxing and eased my anxiety. I would high recommend doctor James D. Wolfe MD. Dr. Marion Somers. Author of Elder Care Made Easier, 2nd Edition.

We've been going to SC EN&T Medical Group at 550 Water St. in Santa Cruz for several years for our…read moremother who will be 100 years old in just a few months. On April 14th I called because the tip of the hearing aid got stuck in my mother's ear. It usually takes 5-10 minutes for them to remove the piece. The hearing aid also needed a minor repair which also normally takes just 5-10 minutes. I called at 9:15 and left a message explaining the issue, but didn't receive a call back. I called again at 10:30 and the receptionist told me she would call us back. By 1:00 we hadn't heard from them so I had to take my mother to Sutter Urgent Care which took two hours. By the end of the day, we still had not heard from SC EN&T Medical Group. The next day, I took the hearing aid into the Water St. location for the repair. While I was trying to explain what needed to be done to one person, the receptionist who I talked to on the phone the previous day interrupted and claimed she tried to call us back. Well, we all know our cell phones provide a list of incoming and outgoing calls and none of the three phone numbers (mine, my sister's, or my mother's) shows a call from SC EN&T and no message was left. This review gets two stars only because the woman who helped me when I dropped off the hearing aid for repair (I think "Molly") was gracious, ready to listen, and it was ready to be picked up within an hour after I dropped it off. I understand the office is busy and people need to wait in line for service, but at the same time, consideration should be given when you know you have a 100 year-old client with a problem that can be fixed in 5-10 minutes. Instead, we had to go to Urgent Care where our mother was potentially exposed to sick people and falling asleep in the waiting room. I also do not appreciate being interrupted while I'm trying to explain a concern. Be respectful.

Where do I start. I…read morehave a referral for my kid. I received a call to schedule an appt. I specifically asked, working in medical background as a nurse, to check our insurance to confirm we are in network. She did, confirmed my insurance and then also confirmed they are in network. So.. 3 hours later, I receive a call letting me know that for my upcoming appt, my insurance is not in network and the office wanted to let me know. So I responded and said, that's strange as I specifically had your coworker who made the appt, check our insurance while I was on the phone. The lady said that she's the only one that checks insurance. After letting her know that I'm in the medical field and that's not how that works, and usually when a referral is sent the doctors office checks insurance before phoning the patient to schedule the appt and that I could've spent the last 3 hours looking for an alternative place for our serious issue we were benign seen the following day for. Horrible horrible horrible office with horrible staff. Delaying a pediatric patient the needed imaging to rule out cancer because of your incompetent staff. The 2nd lady that phone me to inform me they do not accept our insurance admitted the first last that phoned me needs more training. From reviews.. it seems the entire office does. You're here for the damn patients, remember that.

This office is fantastic, the whole staff is happy, helpful, and friendly. Dr. Rassbach is very…read moreknowledgeable and very helpful. I have been improving greatly under their care. I highly recommend him if you suffer from allergies.

Dr. Rassbach and EVERY staff member at the Monastery Clinic are the BEST example of what excellence…read morein outpatient clinic healthcare should be everywhere else. It is not just what they do for me in the clinic but everything else once I go home: follow up care, prescriptions, tests, patient education, urgent call responses, insurance claims and lots of empathy and kindness whether I need it or not!

Charles Savoca is an excellent acupuncturist. He's gentle, professional and so knowledgeable. I am…read moreconfident he will help me heal in his relaxed and comforting office. He's the best!

Does NOT know what he is doing…read more You know for an acupuncturist you would assume they would be effectively using needles to treat your issue. Not the case here. I only came here because he was in-network through my fed workers comp, I had to go to his office in Aptos/Soquel because that was his earliest available appts and only does Monterey on Mondays. When I went in he hands you a questionnaire so I filled it out. Once we got into the room he asks you the same questions you had already filled out... Whats the point? He is very thorough about asking what's wrong, taking measurements, checking your flexibility and whatnot. That's about it, the actual treatment was laughable. He maybe put 4 needs altogether? 2 on my lower back and one on each Achilles area. He kept using a handheld electric unit every time I went in and was so focused on the scar on my back saying "That might be the cause". It was almost like it was his new toy and he wanted to use it so much and not even needles. Afterward, he left the room with the needles in for only 15 minutes which was very short usually, other acupuncturists would do the treatment for 30 minutes. He is also the first person to NOT use alcohol wipes on the area where he is about to use needles which was the first red flag. He doesn't give you any type of massage afterward. He doesn't do cupping which every other place I've been to does cause my muscles are very tense from overcompensating for a bad back. I had asked out of curiosity how much it would be without insurance and he said $95 per session. Which is way overpriced compared to another doctor I go to who does work and is sanitary. I had a microdiscectomy and ablation to my lower back and have a scar from the surgery, I am not pretending I have pain for workers comp. Like I am really in pain and it is affecting my everyday life. Here is the worst part of it all, I tried to give him the benefit of the doubt and went to him 3 times. After the first session, the pain in my lower back was WORSE, I had to do tens unit and multiple lidocaine patches at home. After the second session, I STARTED HAVING SCIATICA AGAIN!! Down to my right calf and down to my left thigh. I had the microdescectomy to get rid of the sciatica but somehow whatever he did with those handheld electric units it brought it back! On the third visit, I told him my problem, and he said let's do a motion test again. He even said let's not use the electric units this time cause obviously they aren't helping. After he didn't bother putting ANY needles in my lower back where the pain is and went straight to my legs but each needle he put in caused pain and I told him. So he took it out and just had me lay there with just heat on my back. Like why would anybody pay you $95 to just have heat on their back? He leaves for a few minutes in a panic and comes back (I'm guessing after googling) saying let's put needles in my ear. I stopped him right there cause I knew at this point he was just guessing. I brought my mother with me every time and she said he didn't know what he was doing and he couldn't seem to locate my nerves/pressure points and we should stop coming immediately, there are cases where quack doctors leave people nerve damaged for good cause they don't know what they are doing. He's only in Monterey on Mondays and when we went in. I saw multiple red flags of sage and crystals on the shelves... Also, my mother said there were some ingredients they had on display NOT even used in herbal Chinese medicine. Like I understand non-Asians looking at it and being like "Oh wow" but for us, it's like what the heck, do they even know what they are doing or are they just trying to mock us?

Allergies & Lupus Dr Leung has given me a much higher…read morequality of life. The front and back office are always friendly and helpful.

I had a decent visit. The nurse took time to go through my history before the doctor came in. The…read moredoctor was patient and walked me through what they thought might be causing my issue. Took notes while we talked and made sure I had time to ask things. I didn't feel pressured or brushed off. Office was clean and not too busy. Checkout was simple and they told me what to expect going forward.

This doc has a very limited scope of practice. I do not recommend. Not worth time and money. Too…read moreambiguous a focus.

Brilliantly knowledgeable about Western & Eastern medical modalities. Great communicator, sincere,…read moremuch more.

I've been a patient of Dr. Rubinstein for about 7+ years. Fabulous doctor whose treated my two…read moreteens and I since they were in elementary school. I've had patch tests done with his office and have a chart with the plants, trees, animal dander and foods that I'm allergic to so I know to stay clear of those items. He's conservative with his treatment and is open to my getting acupuncture to help treat my sinus issues. Give Dr. R. a call; you'll appreciate his detailed insight into how to troubleshoot your allergy challenges.

DR.R is the best! He found my health issues. We worked on them. Also, emails me back. Great sense…read moreof humor. Very knowledgeable and been with him for 23 years.