Not at all happy with advice or service I was provided…read more I should've looked at the Consumer Reports issue where they recently rated Costco as the absolute best place to buy hearing aids. Great service , products and matching of customer needs to those products. I was very unhappy with Listening Stack. I am very pleased with the Costco product and service.

I ordered one hearing aid from Listening Stack due to a recent ear injury from snorkeling and…read moresubsequent surgeries. I have tinnitus and issues hearing high frequencies. It took a long time to adjust to my new state of being but my hearing aid has made such a difference. Justin was very thoughtful and understanding of my issues and helped me with adjustments as I dealt with increased tinnitus and challenges in different hearing environments. His office assistant is also very responsive and professional. I would recommend them to anyone in Santa Cruz who already has a prescription and just needs help for unique situations of tinnitus and mild hearing loss.

I was surprised to see any reviews here less than 5*. I've been a patient of Dr. Spilman's for over…read moreten years for allergies and sinus issues. I had endoscopic sinus surgery performed by Dr. Spilman, it went perfectly and recovery was a snap - he is an amazing surgeon. In the past I've had allergy treatment / shots and the allergy office is top notch - great staff and never had a problem getting a shot quickly. Dr. Teng is newer to the Santa Cruz ENT practice, but the few times I've met with him have been pleasant and helpful - plus my wife underwent surgery with him and it exceeded her expectations, both the result, and the recovery. The surgeons here are the best of the best. They will give you direct feedback on what you need, with no frills. If you want a Doctor to tell you what you want to hear, or prescribe you something you think you need, this probably isn't the place for you. However, if you want excellent care, and results that improve your quality of life, I would recommend them without hesitation.

We've been going to SC EN&T Medical Group at 550 Water St. in Santa Cruz for several years for our…read moremother who will be 100 years old in just a few months. On April 14th I called because the tip of the hearing aid got stuck in my mother's ear. It usually takes 5-10 minutes for them to remove the piece. The hearing aid also needed a minor repair which also normally takes just 5-10 minutes. I called at 9:15 and left a message explaining the issue, but didn't receive a call back. I called again at 10:30 and the receptionist told me she would call us back. By 1:00 we hadn't heard from them so I had to take my mother to Sutter Urgent Care which took two hours. By the end of the day, we still had not heard from SC EN&T Medical Group. The next day, I took the hearing aid into the Water St. location for the repair. While I was trying to explain what needed to be done to one person, the receptionist who I talked to on the phone the previous day interrupted and claimed she tried to call us back. Well, we all know our cell phones provide a list of incoming and outgoing calls and none of the three phone numbers (mine, my sister's, or my mother's) shows a call from SC EN&T and no message was left. This review gets two stars only because the woman who helped me when I dropped off the hearing aid for repair (I think "Molly") was gracious, ready to listen, and it was ready to be picked up within an hour after I dropped it off. I understand the office is busy and people need to wait in line for service, but at the same time, consideration should be given when you know you have a 100 year-old client with a problem that can be fixed in 5-10 minutes. Instead, we had to go to Urgent Care where our mother was potentially exposed to sick people and falling asleep in the waiting room. I also do not appreciate being interrupted while I'm trying to explain a concern. Be respectful.

This is the worst provider we have ever seen in the whole Bay Area. He doesn't listen to any of his…read morepatients. I am so very happy that my husband and I both fired him!!! All he cares about is greed and making more money. We had to go to him because of True Hearing as he's a provider for them. As a result, I had throbbing in my ears and his hearing aids would not stay in my ears. We both are so much happier and better off now that he's out of our lives!!! We're both going to new providers now. Do yourself a huge favor and go to someone else other than this LOSER!

Top-notch service. Professional assessment, supportive atmosphere, personalized after-care. In…read morethese uncertain times, it's great to feel safe, seen, and supported. The free mask was a welcome added bonus.

Efficient, to the point, answered my questions about upcoming surgery. I am looking forward to an…read moreexceptional experience.

Dr Luksich is very approachable and if you have questions he takes the time to explain everything.read more

I've been a patient of Dr. Spillman for probably 20 years…read more He's always attentive, listens to me describe my symptoms and provides options for care. He's experienced and adept with his examination and procedures, is very gentle and personable. Highly recommend.

Dr. Spilman never asked what I went to his clinic and finished his cursory visit in 5-6 minutes…read more He asked me very few questions and when he did, he talked over my voice. He misdiagnosed the cause of my disequilibrium issue and wanted to me to return after 1 and 1/2 months for diagnostic work. I did not choose to suffer for 1 and 1/2 months and went elsewhere.

5 stars isn't enough......10 isn't even enough. dr allaman is the most knowledgeable opthamologist…read moreI've ever seen. he's super personable, and will spend time with you and not rush to the next patient. his office staff is wonderful, helpful, and very well trained also. dr allaman suggested tear duct plugs to put my eyes to help with dry eyes. I had never heard of them. it took him 30 seconds to put them in and I've been able to stop using Restasis for 2 years now. my other opthamoligist pushed the Restasis and never told me there was an alternative. if you don't like them, they are easily removed. dr allaman operated on my sister for cataracts and glaucoma and she couldn't be happier with the results and the care she received. you won't find a better doctor r staff.

Wow what a strange, disappointing experience today was. After being a patient of Dr. Allaman's…read moresince 2016, I was treated like a second-class citizen since, as I was clearly told during today's appointment, "Dr. Alllaman ONLY does surgeries". Since I've already had cataract surgery in both eyes, I am no longer of use? I am 65 and have not had my eyeglass prescription checked in 2 years, but when I was FINALLY seated (30 minutes late), the technician came at me with dilatating drops. I stopped her because even I know that would happen AFTER checking for a potential new prescription. At this point, I was ushered to another building, to a dirty office to see a nice old doctor, who completed my exam, gave me the new prescription, then led me BACK to Allaman's office, where I had to pay $100 more than expected. Still trying to figure how what just happened, will find another doctor next year!

I have been a patient of Dr. Giannotti for over 30 years. Dr. Giannotti is always kind and…read moreexplains everything. He always makes sure that he has answered any and all questions I have. His office staff is wonderful! Not having the best "fashion sense," they always help me choose glasses that look good on me. And, when I'm "not so kind" to my glasses they gladly repair them and clean them up! HIGHLY recommend!!

Mr Giannotti & front desk come across as rude, unprofessional and lack any type of tack or…read morecompassion for their patients.. that is my Personal experience & Mr. Giannotti can have as many patients try to discredit & bad mouth my review, but doesn't change my experience and how I was treated. The only ignorance being shown is people who tolerate this kind of behavior.. best of luck to any future patients! Side note: this platform is for people to share their own personal experience/ interactions with businesses not for other clients / patients who like the business owner to attack and bash other reviewers experiences... just because you work in the medical industry, doesn't mean you're qualified to come on here and attack other people for their own personal experience at the establishment. So before you start preaching about ignorance, maybe take a hard look in the mirror and remember what this platform is intended for.. but again, this just proves my point that this is the type of toxic male energy that this establishment attracts. Again.... Everybody has their own opinion and their own choice to go where they want to go to receive services, but It doesn't mean you can try and attack or bash other peoples experiences on here Mr Warren R...lol joke!

Always very honest and polite. Referred me to another doctor in his practise when he found my case…read moreneeded a little more work. I appreciate his humility, his businesslike attitude, and continual willingness to figure it out. He's not the warm fuzzy type but he is a very professional person.

Great doctor that knows what he is doing. Easy to communicate with, caring and respectful. The…read morepeople at the front desk are very nice as well. An overall good environment and great doctor.