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    Ehritt Hearing Services

    4.5 (8 reviews)
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    8 months ago

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    Donelle E.

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    2 years ago

    Quality care from someone who really knows what she's doing, and cares for her patients like they were old friends.

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    3 years ago

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    Santa Cruz Ear Nose & Throat Medical Group - We understand how difficult it is to go outside right now. So we're offering self-administered droplet-versions of the shot instead.

    Santa Cruz Ear Nose & Throat Medical Group

    3.5(56 reviews)
    5.3 mi
    Established in 2009
    Free estimates

    Was surprised by my experience after reading all the hateful comments on here. Receptionist was…read morevery sweet and quick to get us checked in and get my son's intake papers. Dr Xiao is very nice and knowledgeable. I was very anxious going into the appointment and now my nerves are calmed. I believe my son is in great care.

    We've been going to SC EN&T Medical Group at 550 Water St. in Santa Cruz for several years for our…read moremother who will be 100 years old in just a few months. On April 14th I called because the tip of the hearing aid got stuck in my mother's ear. It usually takes 5-10 minutes for them to remove the piece. The hearing aid also needed a minor repair which also normally takes just 5-10 minutes. I called at 9:15 and left a message explaining the issue, but didn't receive a call back. I called again at 10:30 and the receptionist told me she would call us back. By 1:00 we hadn't heard from them so I had to take my mother to Sutter Urgent Care which took two hours. By the end of the day, we still had not heard from SC EN&T Medical Group. The next day, I took the hearing aid into the Water St. location for the repair. While I was trying to explain what needed to be done to one person, the receptionist who I talked to on the phone the previous day interrupted and claimed she tried to call us back. Well, we all know our cell phones provide a list of incoming and outgoing calls and none of the three phone numbers (mine, my sister's, or my mother's) shows a call from SC EN&T and no message was left. This review gets two stars only because the woman who helped me when I dropped off the hearing aid for repair (I think "Molly") was gracious, ready to listen, and it was ready to be picked up within an hour after I dropped it off. I understand the office is busy and people need to wait in line for service, but at the same time, consideration should be given when you know you have a 100 year-old client with a problem that can be fixed in 5-10 minutes. Instead, we had to go to Urgent Care where our mother was potentially exposed to sick people and falling asleep in the waiting room. I also do not appreciate being interrupted while I'm trying to explain a concern. Be respectful.

    Sutter Health Palo Alto Medical Foundation - Waiting at the lab to get some blood work done

    Sutter Health Palo Alto Medical Foundation

    1.5(32 reviews)
    5.2 mi

    This review is solely based on my experience with PA Jennifer Lyons. I'm told that she bounces…read morearound between this main location on Soquel and the second location in Aptos (on Old Dominion Ct), but I saw her at this location. Lyons is not my main provider, but I saw her that day to get a referral and I was told no other providers were available that day. She listened to my problem, but didn't do a whole lot to help me solve it. I explained that the pain in my jaw had been getting worse in the past couple days and asked if the referral to a surgeon could be expedited after she told me it would take at least 4-5 days to be processed. She said no, that's how long the process takes. I then asked if she knew if my swollen gums were possibly caused by a bacteria and if I could get anti-inflammatory medication to help as I wait for a referral. She was short with me, answering only with, "I don't know. I wouldn't know if it's bacterial." She was completely unsympathetic and slightly argumentative, not doing anything to make me less worried and scared about this whole ordeal. I also found out that she wrote "routine" instead of "urgent" for the referral status she put in for me, even after I'd told her this is an emergency and I had been continuously taking pain meds to relieve my pain for the past week.

    I'm a senior citizen and wheelchair bound. I'm able to drive myself to appointments, unload my…read morewheelchair, and wheel myself inside. However, I need assistance loading my chair back into my car after the appointment. That seems like a reasonable accommodation, but I've had recent appointments at three different PAMF locations in Santa Cruz County and in every case I've ben told they'd love to help but can't because it's against policy. My pharmacy, my dentist, Dignity Health, my hairdresser, UPS, and many local shops don't hesitate to provide this service. I'm shocked and frustrated that PAMF does not.

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    Sutter Health Palo Alto Medical Foundation - Mri

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    Sutter Health Palo Alto Medical Foundation - Pediatrician on level 2.

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    Pediatrician on level 2.

    Pacific Hearing Service - Los Altos test booth

    Pacific Hearing Service

    4.9(37 reviews)
    22.6 mi

    What takes a healthcare professional from being merely good to being positively great?…read more 1 The office is bright, clean, airy, and tranquil. 2 I have never had to wait more than 5 minutes for our scheduled appointment. 3 Every staff member greets you warmly. with a genuine desire to do everything they can to serve you. I've had the pleasure of working with Kassie, Danyel and Jana. I have never been to a friendlier office that is more dedicated to serving its patients. 4 Rachel is thorough and takes whatever time is necessary to conduct hearing tests and to fit hearing aids as perfectly as possible. This may take 25-50% longer than other audiologists who think 80-20 is good enough. And she does it at no additional charge. 5 Rachel is deeply knowledgeable. She stays current with new technology and the characteristics of hearing aids from different manufacturers so she can make a recommendation that will suit your unique needs. 6 Rachel makes it fun to come to her office. 7 Rachel will answer all of your questions, whether obvious or esoteric, fully and with respect. 8 If you have a question between visits, the staff will provide the answer immediately by phone, and if necessary, will send additional materials electronically. 9 I also consulted with Dr Brook Raguskus in the Pacific Hearing office who is a specialist in tinnitus. She too is deeply knowledgeable, respectful, and makes the visit fun. Rachel and her entire team are exceptional. They have earned my wholehearted recommendation.

    I haven't given a review in a very long time but this one is well deserved. I noticed my left ear…read moregetting clogged so I tried ear drops and the spray bottle and that made things worse. I couldn't hear out of my left ear. It was horrible! So that night I searched on yelp and found the most amazing hearing clinic. I called the next morning right when they opened and the receptionist was the nicest person and got me an appointment the very same day. Dr. Ashley was the doctor that took care of me. She's absolutely amazing. She was very thorough and explained to me everything she was doing. She definitely spent over an hour with me irrigating both my ears and micro suction. I'm so happy she was able to get all that compacted wax out of both my ears. I can hear again!! I'll definitely be back to have my ears cleaned on a regular basis.

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    Pacific Hearing Service - Los Altos front office

    Los Altos front office

    Pacific Hearing Service - Hearing aid vacuum

    Hearing aid vacuum

    Pacific Hearing Service - Los Altos wax room

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    Los Altos wax room

    Dedicated Hearing Solutions

    Dedicated Hearing Solutions

    3.0(2 reviews)
    6.3 mi

    I have had some ear congestion and vertigo over the past few months and Kaiser sent me to see…read moreMichele at Dedicated Hearing Solutions in Soquel. Michele tested my hearing and "pressure" in my ears. She took a full history and spent almost an hour testing my hearing. She was friendly and her office is cute and comfortable. She let me know my hearing is in the "normal" range and sent the results back to my PC. Michele Nicholas

    I live close by "Dedicated Hearing Solutions", and thought I would stop by and inquire about what…read moreservices they offer. I am a young man, 43, and I bought my first hearing aids about 3 years ago. I didn't have a good experience with the "big" company where I purchased them from. So, living close to DHS, I decided to stop in and inquire about their services. DHS is run by Dr. Michelle an audiologist boasting 37 years experience. I walked in and she was finishing up with a client. Her husband was the receptionist so we chatted while I waited. Very nice man! Anyways, she saw me and I told her I was there to inquire about what services she offered, cleaning, repair, e.g. She asked to see my right hearing aid and took it behind a partition in the same room. She proceeded to work on it hidden out of sight within a few feet. She then frantically started going into the other room and out to her car looking for a "special" cleaning tool. Why wouldn't she carry it with her? She ended up breaking my hearing aid and her excuse was she didn't have her "special " tool which was the size of a pinky nail?!!?! Anyways, she wanted me to leave my hearing aid with her all weekend!?!? I wasn't comfortable with that. Being a Friday, I said I'd come back Monday(Friday & Monday's are the two days she is at this particular office), I returned on Monday and with her "tool" she couldn't fix my hearing aid which worked before she ever laid hands on it. DO NOT USE THIS PERSON FOR YOUR HEARING ISSUES!!!!! She did apologize, but in a world of expensive $$$ hearing aids, an apology is absolutely NOTHING! STAY AWAY FROM........DEDICATED HEARING SOLUTIONS!!!!!!!

    Ehritt Hearing Services - audiologist - Updated May 2026

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