The front office staff needs training. No other way to put it. I called to reschedule an appointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad. read more

I went for a consultation and still have of yet to receive a price list for treatment. Seems as if the front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation. read more

Hands down the best customer service I have ever received at any medical office. Everyone is kind and competent, and knowledgeable. The office has such good energy. Highly recommend. read more

Harmon Orthodontics - Orthodontists Near Me - Mitchellville, Maryland

Great staff and Dr. And Mrs. Harmon are wonderful people and friends. I enjoy my services received and the attitudes everyone has in serving the community. read more

Amazing! Literally the Beyonce of orthodonists! This is my second time getting braces and my first experience was awful. I thought braces were supposed to be the worse experience ever. After being a patient of Dr. Harmon's, I realize braces can be enjoyable. Dr. Harmon is very friendly and hands on. He allows you to ask questions and keeps you updated on your progress. I would recommend this orthodontist office to anyone! read more

This is the worse. I have been calling the office since Monday, December 16th to reschedule an appointment. The phones keep going to voicemail. I called back again and they are at lunch for two hours. This is unacceptable for a patient who needs to make an appointment. I may have to find another orthodontist. Now I have an emergency and they aren't answering the phone. I can't spend all-day calling the office as I work as well. read more

I just wanted to take time to say how grateful and thankful I am for Dr. Harmon and his staff. Thank you for making me and my 3 boys, my 2 nieces and my 2 brother in laws feel welcome in the office. Your professionalism and your expert advice make you one of the best orthodontist offices in Maryland! When my son suffered trauma to his tooth after being pushed off of a trampoline, you not only helped us but you also helped him from being so self conscious about how it looked. You understood the importance of that to a pre-teen and I will be eternally grateful for that and will continue to recommend others to you. If I had to give one critique--it would be your big heart. Unfortunately there are some who take advantage of your kindness and then when they can no longer do that they tend to leave bad reviews or talk bad about your practice. However after knowing you for 20+ years, I have seen first hand the number of people you have helped. There are a whole lot of beautiful smiles out here because of you and your staff! read more

Dr. Harmon and his staff are nothing short of amazing! I am currently a little over 2 years in my treatment and I should be getting my braces removed and gum trimming very soon. Dr. Harmon and his staff are always friendly, efficient, personable, and professional. I never have to wait longer than 20 minutes even when the office is jam packed. Dr. Harmon's office also sends me reminders of my appointments and without them, I'd be lost! When I started treatment I suffered from a deep overbite and crowding on both my top and bottom rows. Now, my teeth are close to perfect and my entire smile has changed. Did I mention his prices were reasonable? Kudos to Harmon Orthodontics and their amazing staff and practices. I couldn't have chosen a better orthodontist! read more

OMG!! It was a little busy but smooth in the office. The staff was incredibly nice and Dr Harmon was amazing, and I haven't even begun treatment yet! I came in today for a consultation from my general dentist Dr Patrice Breggs. She spoke highly of him and I read many wonderful reviews about him and his practice before deciding to come in. I go back in January to start treatment and I highly recommend him to anyone who is in need of an orthodontist : ) read more

This review is 12/14 years overdue because back then there was no yelp or review sites. So I was an adult with braces... because you know mom's and nem...wasn't playing the braces game back then..they couldn't afford it lol...My kids don't know how lucky they got it.... Anyway... let me say this about Dr. David Harmon ...he's the man... he got these pearly whites straightened up like 6'oclock... and there's not a day that goes by I really don't get compliments on my teeth...I can rattle his phone number off 301 333-3900 to this day...lol...I think I have referred about 10 or so folks on just my word of mouth and they are more than satisfied. If you need or thinking about braces....Look no further in the DMV! read more

I love Dr. Harmon! A family-friend recommended him after getting a pricey quote from another orthodontist. Dr. Harmon is affordable, staff is very friendly and not much wait time for office visits. This is my second time getting braces and Dr. Harmon is addressing issues that my first ortho did not. I have a few months of treatment left but already very happy with my results! I definitely recommend Dr. Harmon if you're in the market for an orthodontist! read more

Dr. Harmon and his staff give excellent service. They have heavy schedule but they are always smiling and great you with a pleasant HELLO. read more

I may have said it before but I love this place. Compassionate and understanding. I don't need anything else. Thank you so much for your outstanding customer service. read more

I went for my consultation yesterday after I was referred by one of my girlfriends who just recently received dental service from Dr. Harmon. First, my appointment was scheduled on a third party site. I scheduled my appointment at 5:30, however the office closes at 6 and does not take those type of appointments so close to closing time. The site sent me a $5 Amazon gift card just because my appointment was canceled! I thought it was a scam but they actually sent it in the mail within 3-5 days (pretty cool!). A representative from Dr.Harmon's office then called to reschedule my appointment, same day just thirty minutes earlier. I was delighted that I could still be seen. On my way to my appointment I was running about 10 minutes late. When I called to let them know, they were still very welcoming and once I arrived the ladies at the front desk were extremely warming! You could immediately tell that this office is a popular place because there were a few people (old, middle aged, and young), seated in the waiting area. I was seen right away. Once I fill out my forms I was placed in a room to watch some introductory videos. After that, Dr. Harmon personally inspected my teeth, and even shared some of his background with me. He was such a nice man and his staff were just as kind! He quickly wrote up the services I would be receiving, and "hooked me up"! Mina broke down my payment plan and the different ways I could make my payments. She was a great help! I am totally looking forward to getting my braces and going back to Dr. Harmon's office!! I only received a consultation and I would easily recommend to anyone! After all, the first impression is the lasting impression right? read more

I started going here when I was about 14. I'm now 25 and I can't say how appreciative and pleased I am with Dr.Harmon and his staff. I got braces here and WOW my teeth look amazing! The staff here felt like family when I was going through my braces stages. I was always and still am welcomed back with a smile every time!! read more

The best orthodontist practice in the area! We are so pleased with my daughter's teeth! They are excellent! Everyone in the office is so nice, especially Dr. Harmon! We wouldn't go anywhere else! read more

After difficulties with some communication with front desk Mrs. Harmon reached and made sure everything was taken care of. I have been using Harmon Orthodontics since middle school, overall was left satisfied and that my concerns were heard which is very important and I will continue to use them for orthodontist needs. Thanks for all hard work you guys do! read more

This review is just an echo of many others. I love Dr. Harmon!! He is so friendly, personable, and genuine. When I first went in for my consultation I knew from the moment I walked in the door that this would be the orthodontist for me. I had consultations with 3 other orthodontics, one noted as one of the best in DC, but none of them seemed like a good fit for me. Fancy technology, and modern art aren't deciding factors for me. At Dr. Harmon's office the staff we so friendly it felt like family, they were kind and explained things to me without rushing, and they took the time to learn and address me by name. Those are the things that's most important. Dr. Harmon listened to my concerns and we decided on a treatment plan that was best for me. No one was too pushy or tried to convince me to choose them. They accepted my insurance and gave me different payment options and explained the treatment plan to me. I choose to go with the Invisalign treatment and gum cutting. I have every faith and confidence that my smile will look better than expected by the end of my treatment. I can't say enough about Dr. Harmon and the practice. Now as a patient my feelings about Dr. Harmon and the office has not changed. I still feel very at home and welcomed when going there and everyone is so kind and willing to work with you and your needs. The one small downside is that they can be very busy, but I see that as a plus; if he had no patients it would make me question his abilities. If you're ever in need of a great orthodontist please do yourself a favor and go choose Dr. Harmon. read more

I was referred to this office. Unfortunately for the past few days when I call it goes to voicemail indicating the office is closed for lunch. from 2- 5pm I kept getting their voicemail recording. The office does not notify potential patients the time frame when lunch begins or ends. Very unprofessional and just plain frustrating. As a suggestion please add lunch time frame in recording. read more

I was referred by a friend, and it was the best decision ever!! The staff is amazing. Dr. Harmon and his wife treat you like family. They are very professional. I love them! read more

I have called four times today trying to schedule first time appointment. Each time throughout the day message states they are at lunch. I really wanted to select this orthodontist due to location and before and after pics on their website; however they are impossible to reach. Will go elsewhere. read more

" Dr. Harmon will never disappoint. His professionalism and staff are just amazing." The office is so neat and clean. It's very up to date with TV's while your being serviced. I have never had a bad experience with him and I'm sure I won't. I highly recommend his office to anyone seeking great service and who wants great Teeth....... read more

I went to Dr. Harmon as a referral from a long list of doctors I've seen over the last 2 months for TMJ issues. Office staff very nice. He's very kind and listened and offered his best appoach to alleviate the pain I've been suffering from. While I believe my disorder is out of his scope of practice he did offer comfort in understanding the severity of my pain and discomfort. Office was very busy with what appeared to be teens and tweens just getting out of school. read more

Dr. Harmon is awesome! He is very knowledgeable, a perfectionist in nature, and won't stop until your teeth are perfect, which I greatly appreciate. It helps also that he and his staff are very friendly and professional! I am very particular about things, so I ask questions a lot - and he answers them with no problem at all! I feel that I am appreciated, and that is very important to me. My only concern is the attitude of the receptionists. Though they are very nice and professional over the phone, in-person encounters can be uncomfortable, as they are at times unapproachable. Aside from that, I highly recommend Dr. Harmon without hesitation! read more

I've been a patient of Dr.Harmon for about 2 years and each of my visits are always rushed through. I had Invisalign for about 10 months and my smile looks perfect but I still have retainer checks. From the first visit until now he always rushes with me. There should be at least to doctors because clearly he can't assist all 4 patients in chairs in a timely manner read more

Dr Harmon is nice and takes his time to thoroughly explain your treatment plan. Office is nice and wait time was short.

Highly recommend Harmon Orthodontics. They are like family and treat all their patients like family. In the Bowie, Largo, or Mitchelleville area, I would not go anywhere else for braces or Invisalign. read more

Exceptional! I was thankfully referred to Dr. Harmon by a close friend of mine. Upon my initial meeting I felt and could see Dr. Harmon's passion for what he does! He takes the time to talk with his patients, explaining procedures and techniques ensuring that you fully understand. You cannot help but feel comfortable and at ease. He also actively listens to what you say, questions and/ or concerns you may have. This type of interaction in my opinion, is a lost art among doctors/specialists today. In his work with you, he has a vision of what he wants your smile to look like and he will explain each step of the way, so you too will begin to see and become excited for the end result! I am in my 30's and was finally able to act on improving my smile. After a very informative meeting with Dr. Harmon, I decided to go for invisialign braces. I must say my mouth is TRANSFORMED thanks to his vision and the help of the Invisialign!! I am so grateful to have been referred to him and loving my new smile!! I get so many compliments on my smile, it feels so good!! Dr. Harmon's staff...ammaazzing! They are warm, dynamic individuals! The staff, along with Dr. Harmon and his wife, make you feel like you are their family! They are vibrant , attentive and quite a few of them have a great sense of humor! I love to laugh and usually do every time I come here! Also, the office itself...I love the decor! The office is modern and decorated in good taste! So, if you want an EXCEPTIONAL experience, go see Dr. Harmon and his staff!! You will not be disappointed! Not only will walk out with an amazing smile, but your smile will be from ear to ear!! read more

I'm so excited that I chose Dr. Harmon as my orthodontist!! Him and his entire staff are awesome!!! Today my braces were put on and I must admit that I was nervous...but when I met the assistant and Dr. Harmon... I felt great and content! I highly recommend anyone to use Dr. Harmon for your orthodontics needs! read more

My son recently went to Harmon Orthodontics to receive his braces and I'm very pleased with the service he has received. Dr. Harmon is very friendly and knowledgeable and his staff is very nice. His prices are also very reasonable and I would definitely recommend him. read more

Dr. David Harmon is no stranger to me. He did my daughter's braces for her when she was in high school. Now she's all grown up, and has the most perfect, beautiful smile ever. When my dentist suggested that I get braces, there wasn't a hesitation in my mind where I was going for braces. The next day, I called to get an appointment to see him. On September 14, 2017, I went in for my consultation. I was a little nervous and anxious because it was me this time. I knew I would be fine, because I was at home. He went over my treatment plan, cost, and ensure me I would be fine. His professional demeanor is still the same as I remembered from before. The staff is friendly, very professional, and the overall facility is nice! I would not allow no one else to properly align my teeth, but Dr. Harmon. I'm looking forward to seeing my perfect teeth in 12 months. If you or a family need braces, please go see Dr. David Harmon. He will not disappoint you. read more

I have been taking my son to Dr Harmon for braces for about a year now. Not only does Dr Harmon take time to address my sons interest but he also takes the time to encourage him or redirect his behavior when I let him know what's happening in school. I read a review below, which says his office is very busy with teens; this is true. however I think the reviewer forgot to note, the efficiency of his office. I have never waited more than 15 minutes even when I brought my son in for broken wires or during an emergency visit. So although Dr Harmon is very busy, he has his staff running like a well oiled machine; they are very efficient. read more

Great service, affordable, & a caring staff. My family & friends all go there. He definitely cares about his patients young and old. Even if you have to wait a bit sometimes because he's so popular- ESP with teen patients- it's worth it. Highly recommended. read more

Dr. Harmon is a fantastic dentist with a great chair-side manner. His office staff is very professional and friendly.