Every day I have my morning coffee in a mug I got at Pinch some 15 or more years ago. I pop in…read morewhenever I am in Northampton, and always walk out with something unique. I've always found the staff to be friendly but not pushy, and they can provide a complete backstory on the artists. Over the years I've bought wine openers, wallets, jewelry, lighting, and of course, pottery.

Pinch is a wonderful shop! The cutest hand crafted wares and the friendliest staff! I especially…read morelove the bowls and mugs, but it's also worth going for their artisan jewelry. I try to buy an ornament from here every Christmas while shopping for gifts!

Repaired my hiking Merrills beatifully and in a timely fashion. Reasonable price, good hours and…read moreeasy to find.

I have been bringing my assorted boots and shoes to Shu-Fix for about 20 years now. I'm both frugal…read moreand I like to take care of my footwear. So when my weird gait makes my heel sole wear unevenly, I know exactly where to bring my gear to get Shu-Fix'd. They are professional, productive and an established business in the Northampton and surrounding community.

I wish I had taken pictures of the place because from the front of the store you wouldn't have the…read moreslightest clue on how big this place actually is! Needed a desk for my office and in my mind I knew what I wanted but really didn't. Friend recommended this place so while on vacation I popped in for a look. The store associates were very helpful in directing me to what I ultimately purchased which was one of those stand up / sit down desks. Ken was my helper and I am sure he too would say I was very easy to work with. My only criticism comes on the delivery side of the business. I'm not fitting this large desk in my car so I chose to pay the $50 to have it delivered. The delivery took place a few days later and unfortunately it was the day where we had this lovely early spring blessing of snow. I would have liked to have seen the desk wrapped in a blanket for protection from not only the weather but the hand truck and large rocks on my walk path as well. Desk was placed down in the wet, snow covered grass to be plugged in to lower the table size as it was extended when brought over. I was aware enough once brought into the house to clean the bottoms off before placed on the hardwood floors. The two gentlemen were not the brightest bulbs in the box but I did thank them for the delivery and gave them some water. Overall happy with my purchase and long overdue. I would recommend coming here before going to your big box stores like a staples.

Stopped in looking for some ideas to renovate a few of our offices and spoke with Alan. Within two…read moreweeks I had the new offices designed, delivered and installed. Great job!

Jack is a fantastic person to work with. I've been doing business with him for years now on…read morecountless vehicles. There's no one better than Jack!

Jack Gravell. The man, the myth, the legend. I have had him do 3 separate leather repairs on…read morecouch's. And multiple auto leather repairs. He is professional and an expert in his craft. He exceeds my expectations and I've been very pleased with his work and would recommend him for any furniture, leather and or vinyl repair/restoration. He is excellent! Steve C.

Anytime that I'm in Northampton, I will always stop by and check out their clothes, and the music…read moreis always on point as well. I always feel like I'm back in Miami Beach when I'm here. I once bought a 1980's dress that I found buried in the $5 suitcase they keep outside. Washed it, tailored it a bit and got so many compliments on it. I also got this retro style skirt that is so unique, and I also get complimented on when I wear it. You can find things here that are distinctly unique and you wont find anywhere else.

Amazing selection of items! I got a vintage trench coat. Most things are pricier because they are…read morevintage - but there is such a wide variety of things to choose from! Definitely don't miss this hidden gem.

I wanted to leave a review because of the great experience that I had today. I am a very difficult…read morefit falling between traditional sizing and Big and Tall. It was quick and straight to the point but not hurried. I chose the wrong color for my shirt and came back 20 minutes later for quick exchange. My sales consultant was both knowledgeable and professional and made my experience a pleasure and not the chore I usually face.

Awesome service. Didn't feel uncomfortable asking questions about what I should get, and they…read moreprovided not just an answer but multiple options. They have enough variety to find things for most occasions, in my case I was looking for a more "fun" suit for weddings, and Will hit the nail on the head. We had it fitted/tailored with the suit tailoring built into the cost of the suit itself which was excellent. The decor is also great; it feels more like it's a humongous closet that I'm free to try things on in and that just allows me to find something that I'm comfortable and confident in. Definitely better than department stores and chain suit stores. Apparently my roommate also gets his suits here and he loves it too.

very pleased with my interactions with the staff at Urban Exchange. my wife passed suddenly in…read morespring 2024 and UE has helped me to find a new home for some of her clothing, their guidance has helped me immensely in sorting through. always polite and accommodating. thanks happy spring

Don't waste your time. The last two times I tried to consign there, they took none of my items. I…read morebrought in a bag full of clothing in excellent condition from Anthropologie, Banana Republic and JCrew recently and the clerk rudely said they were not taking items from these brands right now. Meanwhile, they had a rack of pilled sweaters from brands sold at Marshalls and TJMaxx priced at double what you could buy them for at those stores. Never consigning or buying from Urban Exchange again. You're better off with Ebay.

Fanfabulous, unusual & exotic boots. The gentleman that serves you is wonderful! I bought a pair of…read moreruby red pattern leather boots five years ago & they still look new. I never wear them without getting loads of compliments.

Wonderful selection of beautiful, comfortable shoes! Service is grand, they ordered a style that…read morethey didn't have in stock and it came in 2 days.

I can't thank matt smith at New EnglandTrim enough. First for the amazing job on the interior. But…read moremostly for correcting an issue that had nothing to do with his work. Matt being the guy he is went above and beyond to tape and protect the roll bar paint in my chevelle. But due to the cage not being prepped correctly the paint came off while I removed the tape. Matt could have told me to pound sand but instead told me to bring it to him and he would repaint the cage. It's really nice to work with people who care about your projects. This has been a dream of me and my dads for years and just as I thought things couldn't get any worse matt swooped in and saved the project. I honestly would never use anyone else but matt at New England Trim. Thank you again you don't know how much we appreciate what you did for us

I just had the headliner in my 2000 Jaguar XJR replaced by New England Trims, Inc. They were very…read moreprofessional and made the whole process very smooth. The windshield had to be removed and replaced after the installation of the liner. Lindsey coordinated with the glass company (Roy's) and they got the whole job done in less than 32 hours. They did an outstanding job on the headliner and thoroughly cleaned the interior. They were highly recommended to me by a local Body Shop. AND, I would highly recommend these people to anyone! The only downsides were waiting for an appointment (because they're in big demand), and my wife didn't like the smell of the adhesive after we picked it up. I should have waited a few days before taking her for a ride... All thumbs up!!!

I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.