Great customer service. Respond to my questions with great care for me even though they couldn't…read moreassist with what I had. I really appreciate their honesty and kindness.

The owner Daron made us feel like we are all the same, very knowledgeable of what he does and very…read morerespectful. We were there to have our jewelry examined and we were surprise of what we found out about our jewelry. Very polite way and suggestion what we could do to fix the problem. I would highly recommend to All who wants something worthwhile and worthy and honest to purchase. The staff is very friendly down to earth. I Appreciate Daron and his staff. Thank you,

After countless hours of researching and reading every review possible, I chose Sandra Dougherty…read morefrom Associated Gemological Services to appraise some jewelry that we needed help with. This was the best decision I made and she was mobile!! I contacted her and she responded right away, was flexible and accommodating and I felt more than comfortable inviting her into our home. She is Professional, Experienced, Trustworthy, Honest and explains every single step of her process and how she comes to her value and why. This is a Top Notch Expert Gemologist Appraiser who is also just the most Lovely Lady ever!! If you need someone you can trust to appraise your jewelry call Sandra! Her prices are more than reasonable and once she starts to work, you feel confident in your choice, you know you made the right decision immediately as soon as you meet her! Thank You Sandra, we are grateful that we chose you!! It was an Honor to meet you!!

Sandra is a wonderful, very knowledgeable Graduate Gemologist. I highly recommend her for all of…read moreyour appraisal needs. She is very well spoken and educated in all matters related to fine jewelry and gemology. Call her first to schedule an appointment, as she does not take walk-in clients. Prices will vary depending on the item but her pricing is very fair. I will definitely use her again for all future appraisals. Thank you Sandra for a wonderful experience.

Gary is a true professional. The entire transaction was excellent. He's very responsive and…read moreinformative. Will happily use the services again if I ever need them.

Gary is very knowledgeable and trustworthy. He came on time, checked what I had, and gave me what…read morewe agreed on. He also offered good prices compared to the other pawn shops I contacted that day. I highly recommend him! Mahalo Nui Gary.

From a phone inquiry to my in-person appointment, the quality of care was outstanding! Both Aunty…read moreErin and Sarah are pleasant and certainly genuine. ^_^ The verbal appraisal of ring was given thorough attention with an x-ray for it's exact composition of metals alongside her expertise as a gemologist, and these details shared left me feeling much more personally educated and even more excited for qualities of my ring. If you have a piece of jewelry that needs appraisal, I would highly recommend Aunty Erin's intricate knowledge!

If I could give 1,000,000 stars, I would. I've had this old gold for a minute. I've been shopping…read morearound for a while ever since gold went over $4k/oz. I went to other shops but they didn't have the x-ray machine nor did they care about the diamonds or other stones, they only cared about the gold, giving me a low evaluation. Unsatisfied with that appraisal, I sent out a search on Yelp and Aunty Erin's replied so quickly. Their communication from the get go was detailed and efficient. When I arrived at their office, it is very streamlined and unfussy, and I liked that, I don't need a lot of fancy flair, I just want a good price and to work with people who are nice and trustworthy. This is a mom & daughter operation and they work so seamlessly together, I was surprised, efficient and heartwarming?! They treat you like family, no joke. Don't be fooled by the current lack of online presence, Aunty Erin has tons of experience AND has 3 different gemology degrees, Aunteh knows her stuff. They also have the prized x-ray machine that can evaluate the composition of gold and metals instantaneously so you can see for YOURSELF exactly what you're working with. She's absolutely clear and transparent about how she works and what you're dealing with. She gave me an EXCELLENT price for my gold, almost twice the value that the other appraiser gave me, who didn't even evaluate the stones? Aaaaaaaaaand, I had a pretty random gold nugget that was about 20 grams. Because it was unusual, and since gold nuggies straight from the earth can contain a lot of quartz, Aunty Erin asked me if it was ok to take the nugget to the assayer to get the exact composition. Tbh, it was a little nerve wracking trusting someone I just met with a 20 gram gold nugget. She asked what she could do to make me comfortable with taking this nugget to the refinery, so we signed a consignment agreement. Let me be clear: I HAVE TRUST ISSUES! I do not trust people easily, this is the only reason I asked for some type of documentation --Aunty Erin did not give off untrustworthy vibes-- it is just me, in this day and age, trust can be hard to build. I was so grateful that she was willing to do anything to put me at ease and so when you have two solid people doing business, building trust is easy. Upon taking the 18k golden nugget, Serra, Aunty Erin's daughter, told me that she would be in communication with me throughout the day about the refinement process and that they should be able to get a check to me by the end of day, latest tomorrow. By the end of day, we had a documented evaluation of the nugget from the assayer and a check in my hand the next day at noon. If you are unsure where to take your valuable pieces for a more than fair price, got to Aunty Erin and Serra, they go above and beyond. Their customer service is exceptional, they treat you with respect and care, they are absolutely transparent and trustworthy and honestly, a delight to work with. I'll be taking the silver I have to sell to them soon!

Worked out great, I needed a "property valuation" and since being off island they worked it out…read moreperfectly to my schedule. The valuation was sent promptly and came out to what I expected.

Wanted to give a shout-out to Tammy from Uyetake and Associates. She answered my phone call and…read morequestions with such kindness, patience, and knowledge. I appreciate professionalism and good customer service. Mahalo!

This appraiser is very knowledgable in his field, he is efficient. Reports are delivered on time…read more He is accomodating when we request for a rush job. He is patient when we need clarification on reports. We have been working with him for several years now. We highly recommend him.

Terrible, Aloha Pacific FCU, hired this guy to come and appraise my home. It came back 90k less…read morethan an appraisal 2 years ago. He complained about walking down the side of my house because it's undeveloped. Requested that I hire a structural engineer to look at some damage to make sure the home was safe.At first I was concerned, so I hired one but when the report came back it was clear that Rob has no idea what he's talking about. He costed me my time and 2 thousand dollars. Do not hire this guy!