Wow. I contracted with Harlan to have two white pines that were close to my house removed. One was enormous and very close to the house. They took that one down in three pieces. It intertwined with another white pine in my neighbor's yard. They separated the two with very minor limb breakage to my neighbor's tree. The second tree was smaller by still pretty substantial. It was already dying, so probably a little lighter than a healthy tree. They lifted that tree off in one piece. They had both trees cut down and chopped up, with final cleanup in about two hours. read more

Disappointing experience. Currently waiting for their contractor to replace my gutter downspout that was damaged during tree removal. (They never even told me about the damage. Ugh.) I was terribly disappointed with their work. To their credit, they returned to "fix" problems and things were better on day two but I will never use their services again. read more

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For the past 20 years, I've trusted Harlan Tree Service for all my tree care needs, and they've consistently delivered exceptional service at a fair price. They recently took down two large trees requiring a massive crane, and then some branch work on several other trees. Melanie provides clear, honest estimates and offers straightforward advice on what's truly needed--never pushing unnecessary work. The job supervisors are knowledgeable, friendly, and ensure that everything is done exactly as agreed, with a high level of professionalism. The crew always leaves the site clean and tidy. Every experience has been overwhelmingly positive. I highly recommend Harlan Tree Service. read more

I live in the woods and have been hiring companies to remove trees for 25 years and Harlan Tree Service ranks up there as one of the best. I watched them take down 3 huge oak trees (4 ft diameter) at a reasonable price. They were respectful of my property, hard working, friendly, prompt, and, a day later, you could hardly tell that they had been there (except that the trees were gone). Clean up was superb and the large tree trunks were picked up the next day. I couldn't be happier and will definitely use them for my next round of tree work. read more

We had used many different tree service companies over the last 30 plus years..We have used Harlan Tree exclusively over the last 8 years for everything from minor tree trimming to removing very large trees dangerously close to house. Always very very happy with the work. Great to deal with. The entire staff is friendly and professional. We won't call anyone else when we need tree service. Harlan Tree is the best. read more

We have used Harlan on two occasions. We had outstanding service all at a fair price. Eric and his team of arborists took care of our Elm and Copper Beach with care. Cleaned up the area and left no mess. I feel very comfortable in recommending them to tackle your tree issues! Melanie and Joanna provided reasonable quotes and were timely with my questions. read more

We used Harlan for multi-tree removal and could not be happier with their work! Their entire team was great and the price was far less than other quotes received. We will absolutely use them again in the future and will recommend them to any friends or family looking for a tree company. read more

We just used Harlan for removing large dead ash trees. The tree cutting crew was on time, efficient, professional and did very good job. When I contacted the company next day for some left behind tree barks, they replied right away and sent a truck the same day to take care of my complaint. Absolutely top notch customer service right here! And their charge is also very reasonable. Will definitely use them again. read more

I needed a dead tree taken down. My neighbor said he was having this company do some tree work for him, so I decided to add my tree. The woman in charge, Melanie Harlan, told me she would let me know the date by Email and would give me plenty of time to clear potted plants away from the tree area. She did neither. The workman showed up the next day and while I was still sleeping, cut my tree down, leaving a 6-7-foot stump. The workmen ignored me after that and didn't clean up afterwards. Also, my car was in my driveway not far from the tree. The work was done on Wed, Sept. 25. On Sept. 27, she called to tell me she was coming over to pick up the check for taking down my tree. Still, nothing has been done to clean up afterwards, but she was standing there with her hand out waiting for the check. DO NOT use this company. They have no respect for a customer's property or wishes and cannot be trusted to say what they mean. read more

Harlan's was great to deal with. Prompt estimate, price was fair and excellent work!

I was extremely impressed with everything about Harlan Tree Service. No, I'm not a relative or friend! I knew nothing about them and got their number off a sign they had put in a customer's yard where they were working. I left a message to have someone call me regarding getting an estimate. Melanie, one of the owners (along with her father) returned my call the SAME day. We arranged a date for her to come out to do an estimate. As I explained what I was looking to have done, I became impressed with her knowledge. If what I wanted was not in the best interest of the tree, she would explain why she wouldn't recommend doing what I had asked. This was even if what I had asked would have brought in more revenue for the company. After reviewing all six trees with Melanie she said an estimate would be provided that afternoon or the next morning. Thanks to Johanna who very efficiently handles office communication and correspondence, it was emailed to me that day. I was very impressed, especially when she said she would match or beat any other estimates I received! The work was scheduled to meet my needs. A three man crew arrived at 8:30. Eric, their arborist, had my trust within 5 minutes. They worked continuously, no slacking off. After their lunch break they continued non stop until approx. 2:00. After they had trimmed dead branches, pruned, or shaped trees they asked me to check everything to make sure it was done to my expectations. The entire yard was cleaned up to the point you wouldn't even have known they had been there...EXCEPT that the trees had no more dead wood branches falling in my yard or my neighbors, no more branches were hanging way over into my neighbors yards and the trees looked so much better. I'm usually hesitant to recommend any companies to anyone. I can honestly say I have no hesitation referring Harlan Tree Services, it's a very impressive company in many ways. read more

Harlem Tree Service offers the very best tree removal in Chester Count. Very professional staff from the moment of contact. They are quick to respond and do an excellent job. Give you options of which work should be a priority and discussEd with you. i only conta Harlan for help! read more

I accepted an estimate from Melany to remove 2 trees in 1-2 weeks time. I called once a month to follow up on their schedule, but each time was a different excuse for still being 2 weeks out. Broken promises, being rude and dismissive on the phone, etc... After 6 months, I called another company (Angel from AC Tree Service) and they said it would take 5-6 weeks and it was done 5 weeks later with no hassle. Melany, if you read this, just tell people the truth and treat them with respect. And no customer wants to hear about your stress and your schedule and your excuses all the time. Customers want to feel like they are your priority. read more

DO NOT HIRE THEM. If I could put zero stars I would. I called for a quote, they never showed up. They then called me back to apologize and scheduled an estimate for the following day - they never showed up! The next week they randomly showed up and the estimator proceeded to give my wife an attitude, refusing to call me, and left. If you value your own time or value a business that will act in a professional manner then you should avoid Harlan Tree Service. read more

We first used Harlan's Tree Service approximately ten years ago when we bought our home. Throughout the years, they have removed approximately 15 trees and stumps from our property. They no doubt beat all others in pricing and quality of work. They make sure to clean everything up before leaving. Once you become a customer, you will be one for life!!! Highly recommend this company. read more

Harlan is an NO brainer for tree service. absolutely honest and up front, it was refreshing saved me time!! They were here On time,no mess left behind, I enjoyed how they made sure to show me they appreciated me as a customer. Best price and I had 3 quotes!! read more

I made and apt with them for a quote. They confirmed the date and time with me a few days later. They failed to show up. I called. LVM. No return call. I texted and got no response. I then called again the following day with the same result. They are unprofessional and your time is clearly of no concerns to them. Do not waste your time. read more

Don't waste your time. Attempted to schedule an appointment. They didn't show up nor have to courtesy to message that they had to cancel. In response to my text, the next day I get an apology and a reschedule request. I agree. 2 days later... I am calling them to reschedule. No one picks up. Seems like the M-O of most of these tree services... had higher hopes for this company. proved me wrong. read more

Called them about a job that had a time constraint, they said they would stop by for estimate on Friday morning, never showed, called them twice more and never got a call back. Ruined a portion of my lawn because I didn't get a downed tree removed promptly. Used them before, they were unresponsive the first time, but when I finally got them to come, they did a good job. Never work with them again, and they live in the same neighborhood as me. read more

Very responsive in coming out to quote work. Had them take down 14 trees and all work was done and property was left clean by early afternoon! Would definitely use their services again and recommend. read more

Cannot say enough about this company. Melanie answered the phone- yes a contractor who answers the phone! She came out the next day for an estimate. Very fair estimate, certainly knew her business. Our situation was a very large problem tree. Melanie was able to squeeze us in the following week. The workers arrived on the day at 7:30 am and were done by 9:30. Double trunk tree taken down by a bucket truck and crane. Nothing was "dropped". The most impressive operation I have ever seen- and we have had many trees removed as we are backed up to woods. The clean up was amazing- pretty sure they raked up more leaves then they had too! Safety and cleanliness of our property seemed a priority. Thank you Harlan Tree Service. We have added you to our personal address book and you now have a permanent customer! read more

We recently had a clean up to do at a rental property that was left in tragic conditions and this company was wonderful in helping remove the debris instantly. When house goes to sell they will be used to do more work. I am currently recommending them to friends that need some work on removing some trees. read more

I'm watching them work now in a neighbors yard and they really do a great job! Super profession and super clean. Owners on site to check on things. Great local neighborhood business that we will use for years to come. read more

After having a large tree down from the storm, Harlan Tree Service agreed to come and remove the next day. We took off work and waited the whole next day and they never showed up. We called at 6 pm and they said they would be there for sure the next day. Another whole day went by while we waited for them to show, and they didn't. No phone call or explanation and it is now 4 days later. Horrible customer service. Do not use this company! read more

We have had over thirty trees taken down on our property, Harlan trees took almost all of them, we had used other tree companies in the past, and had been ripped off by their high prices and so-so work. Someone had recommended Harlan to us and they are awesome! Would never use another tree company again! We have recommended Harlan to all our neighbors with the same rave reviews, professional, knowledgeable, true tree experts, look no further. Do yourself a favor and call Harlan first, you will be glad you did! read more

Harlan Tree recently removed numerous pine trees from the back of my home. These trees were in the 100 foot tall range with very large stumps. Trees had to be lifted over my home by use of a crane. Harlan did this work professionally, did a great clean up and also removed all stumps to my satisfaction. I will recommend Harlan to anyone needing this type of service. read more

Initial service for tree removal and stump grinding was good and reasonably priced. When I called for additional branches to be removed later an appointment was made by the daugther of the owner, but Harlan Tree Service never showed or returned my calls. It was like a cruel joke. We were left with a yard full of heavy branches that we were forced to dispose ourselves, and wasted a day waiting for them. Very weird experience. read more

We received an immediate visit to get an estimate on pruning several trees on our property at the end of August. At that time, we were told the work would be done by late Sept/early October. At the beginning of October, I followed up and got a return phone call saying the work would be done either the week of Oct 10 or 17. Both weeks passed without any word, and WE had to call them AGAIN. The next date we were given was October 31 and at 8AM that day, we got a call about cancellation. My husband called them back and we were told it would happen Nov 4 and another no-show but no phone call. He called one more time and was told it would be done by Nov 10. Easy to guess why I'm writing this poor review. Today we found another tree service and when we called Harlan to cancel our long-standing request, he only got, "Oh, that's perfectly fine." No indication of regret for such poor customer service. Stay away, is all I can say. read more