If I could give 100 stars, I would. But I can tell my story and I hope that the management…read morerecognizes the staff who helped me that day, because they exhibited compassion, kindness, and truly supported my family and I when we worked to save 2 abused pups and afford them relief from horrid circumstances. We have shopped at Pet Food Express for at least 20 years. The Livermore location is our "go to" store. The person who has consistently helped me the most over the years is Linda. She is knowledgeable, offers informed opinions, is perpetually polite and positive, and she understands dogs. Fortunately, she still works part time there and I always look for her when I go and the reason I shop there for my many rescues. I spend a lot of time and money there. The long story short: I picked up two 8 month old siblings from Bakersfield from a foster situation who needed a new situation. I did not expect to find two filthy puppies, weak, dehydrated, emaciated, terrified, and covered with fleas and ticks. When I say ticks, I mean at least a thousand on each dog! I drove to Livermore as fast as I could to my usual Pet Food Express hoping to find Linda working. My luckiest day! She was there. My husband met me to help manage the situation. I bought 4 tokens, an excellent brand of flea/tick shampoo, and treats. I knew this was going to be stressful for the pups ( who never were exposed to anything new, were exhausted, and overwhelmed I'm sure). Without Linda's positivity, support, constant check ins for more towels/an extra hand/ encouragement, photo documentation, and communication I'm not sure we would have accomplished relieving those two pups of the misery they were in. I'm posting just a few photos so you can grasp the situation and I can tell you, not everyone is cut out to help abused dogs but Linda- she is a gift. The photos reflect just how many ticks were between their toes, in their ears, attached to the anus, between the pads, clustered all over these poor babies. We pulled dead ticks off for days ( my husband is a retired surgeon). I'm going back today for a second bath and to treat their bone dry fur and skin. Thank you from the bottom of my heart, Linda. The manager, Phil, definitely supported Linda while she helped us. Not many businesses would do that except one committed to animal welfare and supporting their customers and staff. Thank you, Pet Food Express. Linda deserves Employee of the Year(s) and thank you for employing people like Phil. If you read this, look for Linda and recognize her when you stop by the store. Her rescue German shepherd dog is posted on one of the banners outside the store (R.I.P.). She an amazing human.

So I was down to my last poo bag for my dog Lola and wrote myself a note to stop at Pet Food…read moreExpress to pick up a supply of bags. I usually shop at the store in Pleasanton but decided to stop by the Livermore store on the way home from work. Wow! What a pleasant surprise. This store is really nice. Very clean and organized. Great products. The self service dog wash area is really nice too. Staff was much friendlier than I experience at the Pleasanton store.

This location seems just okay. The store is clean and the staff seems friendly…read more My biggest complaint about this location is that they do not carry some of the brands and products that my dogs like to eat, which we typically buy from the West Dublin location on Amador. This particular location was along the route for another errand I was running, and now I know I will probably stick to the other location since they carry Jinx brand dog food. This brand has been around since 2020 and I figured that all PetSmart locations would likely have a similar inventory. Sadly, that was false. Again, this location is fine for the bigger names in dog food (such as Iams, Blue, or Nutrish,) but don't expect a lot of variety or newer brands.

I've been going to PetSmart for years to have my two dogs groomed and have never had an experience…read morelike I did yesterday. I had a 10am morning appointment for my dog that was changed to the afternoon because the groomer didn't come in. I rescheduled with the lady on the phone for an afternoon appointment that day. When I arrived, I was told that they couldn't take my dog because I was 17 minutes late for the appointment. I was early for my 4:30pm appointment but it turns out PerSmart changed the appointment to 4:00pm without calling me to let me know. The groomer couldn't do anything and called the manager. The manager, Kim, tried to find out what happened but no one took any responsibility and nothing was done to honor my appointment. All I got was a "I'm very sorry." I'm very sorry, too. I will not be back.

Great local pet shop, does pet sitting, excellent pricing. Definitely recommend, sponsor…read moresmall/local pet shops

I really enjoy supporting this local shop, though sometimes we do have to wait a bit for help. Glad…read morethat they're staying busy, though!

All of the employees here are always so friendly and so helpful! Special shout out to Marissa for…read morebeing so accommodating and friendly today! Thank you Marissa you are awesome!!!

Makes sense why it is 2.5 stars. Rude staff, kicked me out in an unprofessional manner five minutes…read morebefore they supposedly opened when the doors were wide open and there were NO SIGNS. I wish I got her name. Curly black hair and glasses, would not go back. Go to the one in San Ramon. I was there as a polite buying customer, but she treated me like I broke some sort of law.

My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

I have been bathing my dog at pet supplies plus and buying pet food here for several years. there…read moreare three bathing stations. Two low ones and one in the middle, which is waist high. When I came in, there was a gentleman with a big dog who checked in before me and I asked the sales clerk if there was room for my dog. She said you could use the middle one. When I arrived, there was another gentleman washing his dog at one of the lower stations so my only choice was the center station. My dog is medium sized so I had no problem with the middle station. Surprise surprise it was not working. The hose had a whole hole in it and sprayed water everywhere. The dryer for the center station did not work. After getting a shower myself, I had to wait to access one of the dryers for my dog. The towels they have available to dry dogs are hardly better than rags, they are thin and not very absorbent. The clerk could've simply said the middle station was broken and that I could wait until one of the other stations was available. When I made a comment to another sales clerk who came along to clean up after the other dogs, he said he was well aware of the broken hose and the dryer, and that it had been that way for some time. If you're going to bathe your dog yourself, the pet food express on Santa Rita has better and cleaner stations.

The 2025 ABGA Sanctioned Boer Goat Show at the Alameda County Fair wants to give a big shout out &…read morethank you to Livermore Feed & Farm Supply located at 3170 Fourth Street in Livermore for their donation for the "high point" winner, Kyndal Lopes. Joe, the manager of Livermore Feed, & his employees put together a bucket full of grooming supplies was over-the-top! Livermore Feed & their employees are the 'BEST'! They are always willing to lend a helping hand, give words of encouragement, & sound advise to the livestock community and the youth involved with 4H/FFA projects. You won't find a better stocked feed store around. They support the community, stop by & support them.

The staff here are so kind and helpful. A real hometown feel at this store. Today I went to buy…read morechicks. While choosing my chicks i received a whole lot of free information about the chicks the different breeds and how to introduce new members to my flock. Plus they had everything I needed and a great price to boot. Thank you ! If you need any chicks right now go and see them.

I want to give a big shout out to Pet Food Express in Pleasanton, and especially the young lady…read moreworking during the day on 05/03/26. After exploring the area and looking at apartments, when I live nearly 40 miles away on the Peninsula, I stumbled upon a kitty all by himself. I took this kitty straight to Pet food express because I knew they would have all the supplies I would need to care for him and take him to a vet to be seen. I lived very far away, so it was hard for me to access all my supplies. The young lady working that day gave me a box kennel, a can of food, and a comb for his fleas on the house. Pet Food express in Pleasanton, and the young lady who was working - Myself and my new baby kitten (Helios) thank you ! He made it all the way to the vet and home safely with a full tummy thanks to your help! We are very lucky, thank you again ! I have purchased all of my food and pet supplies at pet food express across California since 2016 when I first adopted my dog from the ASPCA in Dublin, and since then they have always been the best ! I appreciate you guys !

Farmina and/or Nutrisource, both in the 26lb bags is always but three and get the fourth free…read more No brainer. Fellow Yelpets, please let me know if anyone does better?

We just had to share some love for this amazing local aquarium shop!…read more We've gotten some of our favorite fish here--including our green phantom pleco, fire eel, Congo spotted puffer, and angels--and every visit has been such a great experience. The store is always beautiful, clean, and full of unique and hard-to-find fish. You can really tell how much care and passion goes into everything they do. The staff is incredibly friendly, knowledgeable, and always willing to answer our (many!) questions and help guide us in the right direction. It makes such a difference, especially when you're new into the hobby! Lastly, as a mom, I have to add one of my favorite touches: every time we come in, they give my son fish stickers, and he looks forward to it just as much as seeing the fish. It's those little things that make this place extra special. Highly recommend stopping by if you're into aquariums--you won't be disappointed

This place is truly awesome! If you're a parent looking to get your kids a starter fish or someone…read morewho enjoys looking at fish tanks and aquariums then you have to come here. They have everything you could ever want, from fresh water fish and plants, to salt water fish. And one of the most impressive things they know what the hell they're talking about. I recently went to PetSmart and no one could really give me information on fish, tanks, food, etc. but this place is total opposite. Everyone is knowledgeable, kind, and patient. Even if you're not buying anything it's a great place to bring a child to look at fish. They have 3 rows of fish tanks to look at and it could take awhile. But please buy something. Let's support small businesss like these so we don't have to give it to the big box stores.

They've always done a good job on Marley. Unfortunately he's always been afraid to go in there. I'm…read morenot sure why but the last time I brought him, we pulled up to the business out front and he was shaking. His whole body was shaking. He had no intention of going in that Groomer and I'm not sure why he always has Been a little reluctant, but you have to listen to your pet and he's been my best friend for 12 years. I listen to him very carefully and he said no dad I won't go in there.? so I just bought some whisper, grooming, shears, scissors, oatmeal shampoo, and will be recruiting a couple of helpers and doing the best I can for my buddy !!!! He'll be fine. He probably won't look as good as when he came out of that Groomer but he won't suffer any trauma either.

I took my puppy here for her first groom and Megan was very patient at checking in and made sure to…read morego over everything with me. Service was quick and my puppy seemed excited when i picked her up. She smells amazing!