If I could give 100 stars, I would. But I can tell my story and I hope that the management…read morerecognizes the staff who helped me that day, because they exhibited compassion, kindness, and truly supported my family and I when we worked to save 2 abused pups and afford them relief from horrid circumstances. We have shopped at Pet Food Express for at least 20 years. The Livermore location is our "go to" store. The person who has consistently helped me the most over the years is Linda. She is knowledgeable, offers informed opinions, is perpetually polite and positive, and she understands dogs. Fortunately, she still works part time there and I always look for her when I go and the reason I shop there for my many rescues. I spend a lot of time and money there. The long story short: I picked up two 8 month old siblings from Bakersfield from a foster situation who needed a new situation. I did not expect to find two filthy puppies, weak, dehydrated, emaciated, terrified, and covered with fleas and ticks. When I say ticks, I mean at least a thousand on each dog! I drove to Livermore as fast as I could to my usual Pet Food Express hoping to find Linda working. My luckiest day! She was there. My husband met me to help manage the situation. I bought 4 tokens, an excellent brand of flea/tick shampoo, and treats. I knew this was going to be stressful for the pups ( who never were exposed to anything new, were exhausted, and overwhelmed I'm sure). Without Linda's positivity, support, constant check ins for more towels/an extra hand/ encouragement, photo documentation, and communication I'm not sure we would have accomplished relieving those two pups of the misery they were in. I'm posting just a few photos so you can grasp the situation and I can tell you, not everyone is cut out to help abused dogs but Linda- she is a gift. The photos reflect just how many ticks were between their toes, in their ears, attached to the anus, between the pads, clustered all over these poor babies. We pulled dead ticks off for days ( my husband is a retired surgeon). I'm going back today for a second bath and to treat their bone dry fur and skin. Thank you from the bottom of my heart, Linda. The manager, Phil, definitely supported Linda while she helped us. Not many businesses would do that except one committed to animal welfare and supporting their customers and staff. Thank you, Pet Food Express. Linda deserves Employee of the Year(s) and thank you for employing people like Phil. If you read this, look for Linda and recognize her when you stop by the store. Her rescue German shepherd dog is posted on one of the banners outside the store (R.I.P.). She an amazing human.

So I was down to my last poo bag for my dog Lola and wrote myself a note to stop at Pet Food…read moreExpress to pick up a supply of bags. I usually shop at the store in Pleasanton but decided to stop by the Livermore store on the way home from work. Wow! What a pleasant surprise. This store is really nice. Very clean and organized. Great products. The self service dog wash area is really nice too. Staff was much friendlier than I experience at the Pleasanton store.

This location seems just okay. The store is clean and the staff seems friendly…read more My biggest complaint about this location is that they do not carry some of the brands and products that my dogs like to eat, which we typically buy from the West Dublin location on Amador. This particular location was along the route for another errand I was running, and now I know I will probably stick to the other location since they carry Jinx brand dog food. This brand has been around since 2020 and I figured that all PetSmart locations would likely have a similar inventory. Sadly, that was false. Again, this location is fine for the bigger names in dog food (such as Iams, Blue, or Nutrish,) but don't expect a lot of variety or newer brands.

Really nice. Store says open until 9:00. Closed at 8:45. I guess you guys just don't want…read morecustomers' money.

Amazing place for kids and the guy was so helpful about everything ! ... and lots of fishes and…read morereptiles

I really enjoy supporting this local shop, though sometimes we do have to wait a bit for help. Glad…read morethat they're staying busy, though!

We went to buy a food for my daughter 'dogs so she sent me a picture of the bag so when we arrived…read moreto the store we asked a guy by the entrance and he was so rude telling us that the bags were in the back or we can go to Walmart . We found the bag so when we went to pay I gave the phone number of my daughter and he asked for her e-mail when usually you guys never ask before I had to call her a couple times because she was driving This was happened last Sunday April 19 around 7:10 pm Please just put people whit really good service Thank you

All I asked for was a shopping cart amd was told I.go outside to the parking lot and grab one…read moremyself by thd store clerk. I used to get good customer service here Not sure what happened but im not returning to this PETCO.

My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

Always the best customer service at this place . I wish all companies had this mind set -read more

The 2025 ABGA Sanctioned Boer Goat Show at the Alameda County Fair wants to give a big shout out &…read morethank you to Livermore Feed & Farm Supply located at 3170 Fourth Street in Livermore for their donation for the "high point" winner, Kyndal Lopes. Joe, the manager of Livermore Feed, & his employees put together a bucket full of grooming supplies was over-the-top! Livermore Feed & their employees are the 'BEST'! They are always willing to lend a helping hand, give words of encouragement, & sound advise to the livestock community and the youth involved with 4H/FFA projects. You won't find a better stocked feed store around. They support the community, stop by & support them.

Farmina and/or Nutrisource, both in the 26lb bags is always but three and get the fourth free…read more No brainer. Fellow Yelpets, please let me know if anyone does better?

Very helpful and friendly staff. Great product selection. Reasonable prices. I'll be back next time…read moreI need supplies ensure my new dog.

We just had to share some love for this amazing local aquarium shop!…read more We've gotten some of our favorite fish here--including our green phantom pleco, fire eel, Congo spotted puffer, and angels--and every visit has been such a great experience. The store is always beautiful, clean, and full of unique and hard-to-find fish. You can really tell how much care and passion goes into everything they do. The staff is incredibly friendly, knowledgeable, and always willing to answer our (many!) questions and help guide us in the right direction. It makes such a difference, especially when you're new into the hobby! Lastly, as a mom, I have to add one of my favorite touches: every time we come in, they give my son fish stickers, and he looks forward to it just as much as seeing the fish. It's those little things that make this place extra special. Highly recommend stopping by if you're into aquariums--you won't be disappointed

This place is a revelation. NB: I am a freshwater aquarist so I can't speak to the salt water…read moreportion. The selection is incredible. The store is gorgeous, if I lived closer I'd probably go just to enjoy the set ups. The staff was friendly and knowledgeable, and most importantly, really care about the fish. The fact that, despite several profound temptations, I walked out with only decor and not fish is a testament to their integrity. Long story short, what I wanted to get would eat my shrimp and they made sure I understood that. Could have easily sold me those fish.

I took my puppy here for her first groom and Megan was very patient at checking in and made sure to…read morego over everything with me. Service was quick and my puppy seemed excited when i picked her up. She smells amazing!

They've always done a good job on Marley. Unfortunately he's always been afraid to go in there. I'm…read morenot sure why but the last time I brought him, we pulled up to the business out front and he was shaking. His whole body was shaking. He had no intention of going in that Groomer and I'm not sure why he always has Been a little reluctant, but you have to listen to your pet and he's been my best friend for 12 years. I listen to him very carefully and he said no dad I won't go in there.? so I just bought some whisper, grooming, shears, scissors, oatmeal shampoo, and will be recruiting a couple of helpers and doing the best I can for my buddy !!!! He'll be fine. He probably won't look as good as when he came out of that Groomer but he won't suffer any trauma either.