1. Hardt Roofing

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    Parkersburg, WV

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    Hardt Roofing

    4.2 (5 reviews)
    Open • 8:00 am - 7:00 pm

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    2 years ago

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    11 years ago

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    The Gutter Boys - The Gutter Boys installing gutters

    The Gutter Boys

    (6 reviews)

    Overall good experience with Gutter Boys. The sales rep/estimator was responsive when I had…read morefollow-up questions, and wasn't a pushy presentation. Don't expect to negotiate here, they just give you their best price and don't start at like $6K and hope you bite and then work price down as you say No. Overall the product design looks superior to their competitors. Also liked that they could connect me with a "contractor bank" where I could get 0% APR over 18 months. A few weeks later - there was an issue I had with a piece of the install where it didn't seem to be working properly. They were here and fixed it within 2 days of me reporting it - so once again, very responsive and focused on customer satisfaction.

    I wouldn't have these guys clean my gutters or windows if my life depended on it. First, they told…read moreme that I would have a 10 day window of time in which the work would be done on my house, but that I would get a call at least 24 hours beforehand to notify me of when they intended to come out. That didn't happen. They called me 30 mins before they were about to show up. I informed them that I wasn't home and the response was that as long as I had my sreeens off my windows, he could not only do the gutters, but also clean the windows. Only, during the sales call, I was told that they needed access to my house, so that they themselves could remove all screens. I informed the tech of this and he hemmed and hawed and said that no, they don't typically, but that he could help me remove them. I informed him that I was cancelling the windows because I don't have that kind of time on last minute notice. Then, the guy shows up at my house, gets his gear out and sets it up at my neighbor's house, unbeknownst to me. Then 20 mins later I see the guy racing away from my house. I'm like ok, that's odd, maybe he's getting a coffee or something. When he doesn't call me to tell me what's going on, I call him and he says, oh yeah, sorry man, gotta go help another tech who is having equipment problems. He also says, oh by th eway, my ladder is too short and I have to get a new one, and I'm going to knock out some other jobs and I'll come back to yours later. I was like, wow, I raced home to facilitate this and then you leave without saying a word. I asked him if he planned to call to notify me of this and he had no coherent response. So, I called customer service and the lady on there was a real b!t$h. She admitted the tech lied and that they do take the screens off. So, I told her that the liar tech isn't coming back to my house, that they needed to send someone else. She said she was on it. A few hours later another random guy called and said he was on his way. I said ok, great. 3 hours pass and he's not here. So I called him back and he said that a supervisor from Gutter Boys told him that a supervisor had to do the job and that he coudn't anymore. He also admitted that he was a subcontractor that doesn't even clean gutters for a living - he was an electrician and had only cleaned gutters a few times. I called to report this to that same b!t$h and told her I was cancelling both orders - she then hung up on me. These guys are unprofessional, liars and dumb as rocks.

    Professional Gutter & Drain - Gutter Guard

    Professional Gutter & Drain

    (31 reviews)

    I contacted Professional Gutter & Drain after noticing an elbow on one of my gutters was leaking…read more The team quickly called me back and explained their pricing, which I feel is fair. They were pretty backed up due to the weather but were at my house within the time quoted which was two to three weeks. The crew arrived as scheduled and were very professional. Not only did they fix the issue I called about, but went above and beyond to make sure everything was in working order. They actually fixed some additional issues and were done within an hour! They were very honest and explained what needed fixed now and what could wait. I highly recommend Professional Gutter & Drain.

    Updated 10-05-2026:…read more Was the work completed? No. Did that stop them from filing a lien? Also no. The workers were great - they got in, they did most of the work. But then they missed the higher up gutter and didn't connect it to the lower gutter (something specifically called out on their FIRST VISIT and discussion of work to be done, and a FOLLOW UP EMAIL where they said "yes, we will do that work.") Plain and simple, it's a gamble that you'll get what you paid for, but at this price, I had bigger gutters/downspouts and leaf guards added for less than other companies wanted for just a leaf guard. But the inability to complete the contract and then demand payment when I can't afford a lawyer? Does NOT leave a favorable feeling. Update: so they were paid in full - after the lien was filed, before their work was completed. Now they're demanding $200 extra to remove the lien, saying "it's in the attached invoice" - which it is not. So they filed a lien BEFORE work was completed, they were paid IN FULL before work was completed, and now are hassling me over $200 that they claim is in the "attached invoice" (hint: it is NOT in the invoice!) So - I'm going to say "not worth the hassle" and seek someone else. Maybe I'll get it resolved this year, who knows.

    Hardt Roofing - roofing - Updated October 2026

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