After waiting 22 minutes for my food and seeing everyone who came in behind me, I asked the young…read moregirl delivering the meals to check on my food. I learned when they opened that after 30 minutes your order disappears. She immediately brought my food and looked scared to death as she slid it on the table and rushed away. I was not ugly just simply asked het to check on my order.

I love Chuck Fil a..... I must say Rockingha, NC Chick fil a IS THE ABSOLUTE WORST!!…read moreWe ordered 5 nuggets, we got 4... We ordered hash rounds, they had to have been left over from yesterday and rezapped in a microwave.... Tea was by far the worse I have ever had... they must use the same tea bags over/over Tea had no taste/ definately scrimped on sugar we will NOT be revisiting HERE! Their drive-thru lanes are a nightmare. BEWARE if you drive anything larger than a mid size- vehicle,

if I could give negative stars I would. almost every time I go they are out of something. just Went…read moreand they were out of lettuce, juice boxes, and kids meal toys. They also forgot my fries so I had to go back And get those. Many times the frosty machine is "broken" but it's a newly renovated store. Makes no sense.

I would give a zero star if I could. We walked in used the bathroom and my 13 year old went and…read morefound a syringe in the toilet we left and I will be contacting corporate. This is unacceptable

The Taco Factory is not like other Mexican restaurants in the area. It leans more towards authentic…read moreMexican, and is great! Their salsa is a bit on the spicier side but is made with fresh ingredients and tastes good! You can tell that it's homemade, which is an expectation for any Mexican restaurant. I got the chicken ACP. It is great but just like the salsa, something in it (likely the cheese) has a kick! All of the components (rice, chicken, and cheese) have good flavor. If you're not a big taco fan (like me), then try the ACP! You won't regret it. My dad's birria tacos were great as well. Our server was a great guy, and frequently came around to check on us. The vibe is more of a modern Mexican establishment.

We came here because we had to stop to charge. The restaurant is on par with some of the other…read moreMexican restaurants I've been to. We got tacos, chips and queso, and taquitos. The food was good enough, but there wasn't really anything special about it. A little disappointed for a restaurant calling itself the taco factory. The decorations were really cool though!

The loaded French fries were great I enjoyed the seasoning yesterday. I was looking for the tacos…read morebut that was not on the menu. Great service

The food tastes as it should if you get it in a timely manner. Hopefully it isn't cold by then…read more Expect to wait up to or over an hour if you have that kind of time. If you order in the drive thru & are told to wait for them to bring it out you mind as well come inside because they will forget about you. Forget about getting a refund if you ask for one because you will be told to call customer service since they can't process it for you. Just overall don't even bother. Save yourself the headache & time & just go to the Southern Pines location. I have given this location multiple tries just hoping that they can get it together but each time I visit reminds me why I shouldn't have.

before covid and kiosk this used to be z happening place so…read moresad it is a shell of what of what could be with a good staff and some podtive friendly people

This is one of the worst places in the city of Rockingham!!! My family and I went through the drive…read morethru and ordered our food. When we got to the window the young lady got our order wrong and she was pleasant and corrected it. Upon pulling up to the window to receive our food we were told that our food was not ready and could we pull up. That's the usual here when ordering anything! We observed the cars behind us being told the same or to park and their orders would be brought to them. Then for next 27 minutes we watched other cars receive their orders who were behind us and then customers have to walk into the restaurant because their orders were not correct. So I get out of my vehicle and walked inside to the counter and the usual aroma of marijuana coming from behind the counter is present as always at this location with a bunch employees trying not to make eye contact to ask how may help you? I have to literally ask for a manager and say I have been waiting for my food at the head of the line in the drive thru 30 minutes where is my food and she responds "oh it's right here!" I nicely told my family they should enjoy this cold food because we will never come to this location again.

Service took a while but food was hot and delish. Stopped on our road trip to the beach and if you…read morepull around back, they'll blow up the bounce house for you. PERFECT for my toddler to get some energy out! 20/10 just for that

Ordered a simple kids meal with applesauce and a #2 no pickles or tomato with a root beer. My root…read morebeer tasted like water, my burger had one pickle on it and the bun was so stale it was hard. The burger was cold. They forgot the applesauce and never gave me a straw for my root beer and it took 10 mins to get my food.

Food is very very good. We had 5 in our party and had chicken and pulled pork. The chicken strips…read moreare the biggest I have seen and delicious. The platter came with an abundance of fries and amazing hush puppies. My husband had a huge pulled pork sandwich with slaw. I chose to order off the kids menu- had a huge chicken strip, a huge amount of fries and three Hush puppies. I shared the fries and hush puppies with my husband and was stuffed. My brother in law had a combo plate of fried chicken pieces and pulled pork. If you have an appetite - you will not disappointed. We had to try the banana pudding - which is 5 star! Staff are very friendly and the dining room is large and clean. We will be returning!

The chicken was hot and delicious. The service was excellent. She was kind and attentive. This…read morelocation was clean and inviting

The restaurant is clean and staff are friendly. The subs are always fresh and delicious.read more

Arrival pick-up times are suggested and parking advise is given also. Wait time I am not familiar…read morewith.