This is one of the worst places in the city of Rockingham!!! My family and I went through the drive thru and ordered our food. When we got to the window the young lady got our order wrong and she was pleasant and corrected it. Upon pulling up to the window to receive our food we were told that our food was not ready and could we pull up. That's the usual here when ordering anything! We observed the cars behind us being told the same or to park and their orders would be brought to them. Then for next 27 minutes we watched other cars receive their orders who were behind us and then customers have to walk into the restaurant because their orders were not correct. So I get out of my vehicle and walked inside to the counter and the usual aroma of marijuana coming from behind the counter is present as always at this location with a bunch employees trying not to make eye contact to ask how may help you? I have to literally ask for a manager and say I have been waiting for my food at the head of the line in the drive thru 30 minutes where is my food and she responds "oh it's right here!" I nicely told my family they should enjoy this cold food because we will never come to this location again. read more

The food was cold. The fries were cold. The burgers were cold, the burgers were thrown together. Staff was not caring. They were too busy on the cellphones hanging with their friends on the other side of the counter, yelling and singing and dancing all over the place, not professional at all. I wouldn't recommend this place to anyone. I know it's just McDonald's, but at least the food could've been warm at best. read more

I stopped in to try the PB crunch McFlurry. I decided to go inside. I was happy to be greeted. Even happier to see folks working and cleaning the lobby. It was actually very clean. There were some cosmetic concerns but from a customers standpoint it was clean. I used the mobile pickup. Crew person had my order ready upon arrival. They weren't taking orders at the front counter, only via kiosk. The cashier was assisting customers by showing them how to use the kiosk. Overall, I sat and ate my McFlurry and enjoyed my snack. My happy moment. read more

McDonald's - Inside View - Burgers Near Me - Rockingham, North Carolina

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We sat in the drive through for 45 plus minutes employees were walking past window on their phones when we got to the window 4 of the girls were sitting with the second window open just talking,laughing and dancing some employees were just standing in the front not doing anything and all of them are walking around with AirPods in their ears. read more

The food and service isn't completely horrible for a McDonald's but I would like to mention a lack of diaper changing station in the bathroom. I went to change my little one and couldn't because there was no table to do so. read more

customer service was poor.bad attitudes. long wait.cold food. dirty tables and floors. no apologies from any staff member about the 25 min wait time and then getting the order wrong. read more

eat here if you wana get salmonella. If i could rate this place 0 stars i would. went here TWICE and their burger still raw?? like wheres the FDA??? can't even do the simplest thing like give out FRESH burger buns, rlly out here selling burgers with raw AND stale buns, like pick a struggle??? please don't waste your time or money in this place specifically. read more

The service at this place is literally horrible. Especially at night. They make every person or car wait 5-10 minutes to place an order. The worst fast food experience that people have complained about. The manager sucks at her job by not fixing the problem. I can see they have good amount of staff. Like cmon it's not hard. I use to manage Burger King at a mall and it can get super busy and I can still manage rush times especially during Black Friday...horrible horrible HORRIBLE read more

It was the worse service ever I had to order on the food I first had to do it myself. Then we payed for it. Didn't get a receipt so I asked a young man about it. He said he would iget us one. But never did. It said to take a number and have a seat. We did. But them asked about it again and this time a girl said they had it on the computer. Then we sat and waited. Seeing people get their orders after we got there, I knew something wasn't right Went up again this time and it had been sitting up there the hole time. Dont go there its bad . The bath rooms are really bad also. read more

I hate this location with a passion. I haven't ate food from here in quite some time due to the horrible food and horrible service. It is a disgusting location. I went thru the drive thru, for my wife not me, on July 29th. They said they were out of quarter pounder meat. So I went elsewhere. Well my wife asked me to go there today and try again. So I did. I was able to order a "quarter pounder". When I got home we noticed the burger was in a fillet of fish carton. Wonder why? Then we noticed how small the burger was. It appears they sold me a regular cheese burger, which is smaller, and hoping we wouldn't notice by putting it in a smaller sandwich box. This is beyond SHADY AS FUCK. If you don't have what I want don't charge me for it. read more

What a joke! 2 people talking through the drive through causing confusion, kept ordering 1 sausage burrito and 3 times one person said "I don't think we have any of those, let me check" then came back on the speaker saying ok so 2 burritos. Wasted 10 minutes waiting in drive through only to just leave because they couldn't get anything right. Would not go if they were giving away everything free. read more

This is the worst McDonald's I have ever been to, which says a lot as the chain isn't exactly known for their excellence. It's the only one in town so I guess that's why they feel like they can hire people with a combined IQ in single digits. Every employee is either totally apathetic or outright disdainful. Getting the order right the first time is rare. Half the time I get someone else's order. Apparently it's a bit too much trouble to just ask the person at the window what their order was. This past time I ordered online intending to do curbside service. For some reason curbside service was not available at 7:15 PM. So I selected pick up inside since the drive thru line was considerably long. Get out my car only to discover the door was locked. I knock on the door trying to hold up my phone so they can see I have a pick up. One person looks at me and turns away never to acknowledge me again. No one else even picked up their eyes. At least they were busy. When I was working DoorDash I would see them ignore so many customers just standing around taking or playing on their phones. I would've left at this point but the order already was charged on the app so the only option left was to go through the drive thru and hope they'd have my order. Bad idea. Despite the person at the speaker recognizing my order and the cashier telling me to go ahead to the next window, the pick up window team must've not gotten the message. Anyway I got the wrong order yet again. Twice!!!! I finally was just like I'll take this McChicken instead of the Crispy Chicken I ordered. They asked me what I wanted to drink. Diet Coke no ice. Would've been a large. I got a medium coke with ice. No straw. My daughter got nuggets instead of a cheeseburger. No apples. I had to ask twice for her chocolate milk. Very obvious I got someone else's order a third time. I ordered through the app. They literally just had to read a screen. But I'm not sure anyone there actually can read. At least not anyone handling the food. This is a normal occurrence with them. The convenience of the app is the only reason I ever go back. Apparently I'm somewhat of a masochist for ever going there knowing full well their level of gross incompetence. read more

The bathrooms were absolutely disgusting. I was on a trip and had a few guys come out and warn us about the bathroom, but we thought nothing of it because women's restrooms tend to be on the cleaner side. We were wrong. The first toilet was clogged with blood and had some smeared on the seat. The second stall had a large puddle of urine on the floor. The entire stall smelled like pee. There was also urine by the door to the restroom. The workers were just sitting there, listening to people complain about thhe state of the bathroom. The food was dry and disgusting. Do not come here. read more

Do yourself a favor and eat somewhere else. Only one word is needed to describe this place, "sorry". I asked for my food to be cooked fresh and that I didn't mind the wait for it. Had to repeat myself several times because the workers were having conversations un-related to work while I was ordering. Received my food and not only was it not cooked fresh, it was cold...fries, nuggets I mean the drink was warmer than the food. There's only a handful of places in Richmond county you can get a decent meal. I hope the chick-fil-a coming outsources their employees. Managers do better. read more

The service is always bad here. But that is the way most McDonald's are now. But it's hard to find any good fast food places anymore.

Recieved wrong items after specifying multiple times at window. Poor service. Not going back.

I wait beverage's more than 30 min, it's not even food... only what they need it push button. I stayed in front of the kitchen all that time, cause numbers what they give me not work read more

0 stars! Very rude! Took my order, never received my food! Tried to ask them how much longer? not one person would acknowledge me! Straight up ignored me! I waited for over 25 minutes and nothing! I walked out! I felt like they took my money and ignored me completely because I'm white! I'll never go back there again! read more

They told me that I had sauce in my bag well, I'm missing all five sauces, flies everywhere. Dirt in the playground, and the tables are almost never cleaned. I will not recommend. And it took my cousins 15 - 30 minutes to get a Mc flurry and a caramel ice cream and Crew Members have attitude read more

Food was stale and they forgot my order when they brought out the happy meal for my son; when I told them my complete order, they took unreasonably long to bring my food. The glazed tenders were either drenched in the sauce or none at all. It was rushed together. The big mac had stale bread and the fries were cold. Stay away from this place. read more

Service is just plain rude. They need some Chick-Fil-a training. The food was thrown together and barely wrapped- sandwich fell out. Sanitation report may have been good but it stops there. read more

My experience at McDonald's was horrible. Every time I order a fish fillet meal the bun is always stale. I have purchased my last fish meal from them. Simply ridiculous! read more

The syrup in the drink machines need to be changed more often. Food could be prepared with more effort.

Absolutely the worst McDonalds I have ever been too. I pulled up waited 10 minutes and saw 3 cars in the other lane have their order taken as I was RUDELY told to hold a minute. Then when I got frustrated and went to the window so they could take my order she THREW the change at me and slammed the window! As I moved to the next window I was told that I need to hold on the meat was cooking then slammed the door in my face. Then when arriving home I am missing over HALF MY ORDER! Extremely disrespectful! HIGHLY RECOMMENDED THE COOKOUT DOWN THE ROAD! Quick and great customer service read more

Slow slow slow!!!!!!!! I thought that getting a 2nd lane would make service faster...wrong!!! It got slower. I just stopped going there completely! Just not worth the wait. read more

Just spend 30 min waiting for a coffee and a McMuffin Did not got my food nor my money back read more

The service was amazing, the Mcchickens hit fit different ong, yall tweaking with the one stars....

Stopped by here while traveling. Used the bathroom which was decent. Clean but definitely not renovated recently. Made a delicious iced coffee! Very crowded on the inside read more

McDonald's - Yummy iced coffee! - Burgers Near Me - Rockingham, North Carolina

I would give 0 stars but 1 is the min. Like Who serves hot cakes all day but not gravy?? Hot plate was terrible. Meat and eggs over cooked. Pancakes were SOGGY. The biscuit was decent. Hashbrown BURNT. So disappointed. Ruined my morning. Wish I had time to sit at Waffle House before work. read more

To start off I didn't get a receipt with my order I was short on my food I asked for no onions on my burger and they put onions on it with the receipt on top of the Burger the label I said no onions and then I drove back around to get the order corrected and they cussed at me they called me a dumbass and then on top of that I had ordered an extra Fry at the window pay for it then didn't get it kept my money then I ask for a receipt in the manager had an attitude so if anybody go to this McDonald's I feel sorry for you I just wanted my food I paid for another words just McDonald's stole from me read more

The worst McDonald's we've ever been to, and that's saying something when most are sub-par in consistency and quality service anyway. 98% of the times we have been there they have gotten our order wrong. The food is often stale, lukewarm, and completely unappetizing. Very slow service. No one should have to wait half an hour for food during every visit, only to have the order wrong and then have to wait even longer. Cash only after midnight? Really? read more

Drive thru takes way too long sometimes. Food is hot most of the time. Make sure you got your sauce if you asked for any before you drive off! read more

Having travelled most of my life, McD's is almost a home away from home. The one in Rockingham is the worse run store I have been in. Consistently messes up orders, lines take 15 to 20 minutes, and service is sub standard. Will drive 30 miles to go to a different location. read more

Terrible restaurant and location. They could literally give a flying fuck. Do you want to be disappointed more times than not? Do you want to be treated as if you are a piece of shit every time you order? Do you want the SURPRISE of receiving someone else's order nearly every time? Do you want a rude ass attitude and BEYOND SHITTY disingenuous customer service every time? I sure do keep up the fantastic fucking work you stupid fuck read more

Worst Mc Donalds ever! Would give it 0 stars with sadly had it give it 1. I ordered 2 mc chickens and 2 med caramel frappes. I got my food but i had to pull up for the drinks. I waited over 13 minutes and still no drinks. They were bringing everyones food out but mine so i asked the guy if i could get my money back. He said i had to go in so i did and i see my frappes just sitting there. They get the manager and i tell her and she just gives me my money back. No apologies, nothing. Manager was ass. They need to do better. read more

DOORDASHERS BEWARE if I could give this place a negative star I absolutely would. out of 2 dashes I spend nearly an hour and a half just waiting on food to be prepared. And on top of that the evening shift workers leave a lot to be desired in customer service and seem to act like you are a nuisance to them. I will never be picking up another evening order here no matter the price of the order read more

Absolutely a terrible experience. Customer service was horrible, the food severed cold(cheese hadn't melted in cheeseburgers) and the soda fountain drinks were flat!! And NO KETCHUP!!! A sin!! read more

This was The Nastiest McDonald's I have ever visited or eaten at in my lifetime!!!!I l have been to 3rd World Countries and eaten at McDonald's. I have NEVER seen a McDonald's as fifty as this one.I had my Grandson and of course he had to play in the inside playground. When he was finished playing he was filthy from head to toe. I had to take him in the not so clean restroom and wash him before I would let him get back into my car. I can only imagine what the kitchen must have looked like ?I wonder if the management can not see the shape this McDonald's in? To say I will never go back to this McDonald's!!! read more

Everybody loves a good cheeseburger but they've got to do better with the speed and accuracy from drive thru!

Was billed twice for my order on my credit card......manager said credit card machine was broken and she couldnt give me my money, I had to call corporate to get my money.....and the food was horrible read more