New look doesnt mean new attitude or better service. While they recently revamped the building they still have the same issues. Lack if service. You wait a minimum of 10 minutes while the employees gossip, sing, dance and do everything but what they are supposed to be. They took items off the menu and no longer have a value menu. It's all about money and not about quality or service. The employees act like you owe them something. 5/5 wouldnt reccomend if you are 1. In a hurry 2. Want good service 3. Want quick service 4. Want service with a smile.
Breakdown we get there and order 2 thick burgers no onion no tomato that was at 2:44
2:49 another man walks in flirts with the ladies, asks about multiple items. Finally places his order. He walks out food in hand at 2:55.
We wait while we watch them prepare peoples food (2 of the 5 wore gloves) the 3 without kept opening peoples food, moving buns etc to see what they were. Moving food from order to order. It was honestly a mess. I finally spoke up at 3:03 and asked where my food was. It had been sitting on the prep counter for atleast 5 minutes in a bag. I finally left at 3:05 food in hand.
The food was some of the worst hardees I've ever had. Moved to the location a few years ago and I will NOT use this Hardees again. I'd rather drive to Orangeburg or Summerville. read more