The worker that takes ur order is rude and she is very unpolite when she takes ur money and give ur food to u she don't say anything to u .. she just hands ur order and closes the window I don't think I'll be coming back shouldn't even have a 1 star it should be 0 read more

If I could give less than 1 star, I sure would! I grew up with Hardee's being right around the corner from my Aunt's house, who was a manger. Us kids used to visit there frequently. I have to say my Aunt set the bar pretty high of what to expect from fast food. I am not one to complain about small things. I have been sitting on this issue for a week, waiting for a response from the store manager. She was supposed to call me to speak about this situation. I am going to take a wild stab at it and say she did not want to deal with my complaint! So I will just make it public! I was traveling for work and to see family and friends. I stopped at the Hardee's in Hamilton, Al. When I walked in, all I heard was loud rap music coming from somewhere in the back. I brushed it off. I ordered my food, which was a mushroom swiss combo. I went to eat my lunch and my first bite, I noticed my burger was raw!!! I immediately took it back to the counter, and was very discreet and polite not to make a scene and to keep it low key. All of a sudden, as I was waiting on my new burger, the entire staff was looking at me and talking about me and giving me dirty looks! Really? What did I DO WRONG?!?!? I then got my next burger and it looked like just gravy on my burger and very tiny piece of mushroom in it. Not too mention the burger was now extremely well done and it was hard as a rock! I asked for a side of the mushroom gravy to put on my burger myself. As you can imagine, by this time my fries were ice cold!!! You thought I was asking for the whole restaurant! I did not have the guts to have my sandwich sent back again. Hard to tell what they would have done to it! Nope! Not doing that either. I then asked to speak to the manager, and when she came to the counter, she had ALOT of attitude and very rude as if I was interrupting her day! (While I was waiting at the counter for the manager you could see how nasty, dirty, and unsanitary the other areas behind the counter were). There was yet another staff member with her, a younger girl, who was looking at me very snotty. When I sat back down to eat my lunch, my stomach was churning and my anxiety was in high gear. I was being stared at, laughed at. I was so uncomfortable that I ended up not eating the food and knowing I was not going to get anywhere with the manager, I just left. I decided to take this higher. I spoke with someone, it was either their call center or corporate office, I am not sure but they apologized to me a few times and told me they would reach out the store manager and have her call me to resolve this issue.....NEVER GOT A CALL BACK!!! If we want a clean decent meal, DO NOT GO HERE!!!! I am so disgusted! OSHA NEEDS TO STEP IN AND TAKE A LOOK ON A SURPRISE VISIT!!!!! THIS PLACE SHOULD BE SHUT DOWN AFTER EVERYTHING I SAW!!!!! read more

It's been a while since I've got Hardee's and our crew decided to go to breakfast. I ordered the Super Sausage Biscuit combo and the cashier asks what size that there was only small and large. I told her large and she puts it in and lays out a cup. At first my thought was, this cup looks too small to be a large and I went to fill it up. She gets mad and is saying how it's the wrong cup, not acknowledging her mistake on intentionally giving me the wrong cup. I get my actual cup and I fill it up. When she calls for my food she says "Sausage Combo" so I stand back because I ordered a Super Sausage Biscuit comb. It probably she did not hear me right so I wouldn't care, but it's after that she looks me dead in the eye and with the most disrespectful attitude I've heard from an employee say "And that's you!" At least I got charged for a Sausage Biscuit and not the Super Sausage so that's a plus. Very disappointed in staff. read more

-5 is the appropriate grade for the terrible service and food at Hardee's in Hamilton AL. Pulled in to the parking lot and there was a female employee sitting on the sidewalk right by the entrance having a cigarette and gave me a filthy look. Strike 1. My sister and I approached the counter and the female who was sitting outside said in the most snippy manner "what can I get you." I was already pissed from the look I received driving by her. I said "I don't know, hold on" in the same tone she used. She took the order. She immediately got 1 order of fries and set them under the heat lamp before the guy even started making the 2 hamburgers with fries and chicken sandwich. Strike 2. Loud rap music was coming from the food prep area, very unprofessional. Finally the order was bagged. Drove 12 miles to get home only to find the chicken sandwich and bacon were cold, the fries were cold and the fries for the only combo weren't even in the bag. Strike 3. Don't waste your time or money. Hardee's used to be decent in Hamilton AL but never, ever will they get another dime from me. You should have employees that actually want to represent your company, not act like your bothering them and being a snippy little witch. read more

Excellent service. Excellent Fast food. Ate here with a group of 12. There were a couple other big groups as well. Service was great and our food came out fast. read more

This is a great Hardee's! The biscuits are fresh and delicious. The service is also great and everyone is friendly. This is a place we have to eat at for breakfast at least once while in town. read more

First I will say that the restaurant has always very clean whenever I have eaten there. The food is good although it is fast food. I don't usually get burgers as I normally opt for a chicken sandwich or something else. The serving is adequate and staff is friendly. It went through a much needed renovation inside and out several years ago which makes the dining experience much better. Clean restaurant with decent quality food. read more