I have to say, this was the worst checkout experience I've ever had, and it was with the owner of the business. I was there with four family members and myself -- a couple and three singles, making a total of five with me. During breakfast, I noticed the owner was very short with our table, which wasn't normal, as I've been there a number of times. Today, he was very rude at least a few times during our meal. We even tried joking with him to lighten the mood. The only thing we could figure was that he was upset because we nicely reminded him, when he was taking our order, that he hadn't brought my aunt's tea, and we had already had our coffee refills. It's a very small place with eight tables, and they get very busy, so things can get forgotten--we're all human. We even stacked our dishes to be nice since it was clear he wasn't having a good day. My great-grandmother worked in a diner most of her life, so I understand. But you can't treat people bad
The real trouble started when we got to the cash register. I asked to pay my aunt's bill because she had stepped outside. I may not have phrased it correctly, and he put my bill and hers on the same tab. So, I simply said, 'No, sorry, I just meant hers.' His exact words, as he shook his head, were, 'F*ck sakes. So you're telling me you expect to pay on five different bills?' He shook his head again, then gave me the machine and walked away with a major attitude.
Next was my 75-year-old mom. He asked her what was on her bill with an attitude because he didn't remember, and she got tongue-tied and couldn't say it correctly. His exact words were, 'I don't know what's wrong with your table.' For the record, my mom is a two-time cancer survivor and sometimes gets chemo brain when rushed or asked something she isn't expecting. He didn't know that, but treating a 75-year-old senior like that not okay.
Next was my 69-year-old aunt. When my aunt pointed out that he was very rude to me and my mom, he went off on her, yelling at her and following her to the door in front of the entire place. I was very disappointed and embarrassed that I had recommended the place and that my mom and aunt were subjected to his abuse. I would never recommend someone go to the Harbour Cafe and have this happen to them.
My mom and aunts were very upset all day, which made our yearly Stirling Farm Town Christmas Tree Festival Trip not as fun as it should have been. read more