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    Riverside Restaurant

    3.0 (3 reviews)
    Closed Closed

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    11 years ago

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    Firehouse Subs

    Firehouse Subs

    1.0
    (5 reviews)
    2.3 km

    We been enjoying Firehouse Subs for several years now and we finally had a chance to stop in at the…read moreBelleville location looking forward to another delicious sub. Sadly my wife and I were both very disappointed. The location was not busy on a Saturday afternoon at 1:12pm - this should have been a warning sign for us but we were hungry and wanted some takeout. I ordered the Meatball sub, and my wife ordered the Steak and Cheese. These turned out to be two of the most poorly topped subs we've ever seen. We've had Firehouse subs at other locations and were happy with the food, but not here where the toppings are minuscule and hardly any cheese. For a $35 check for two subs, one would expect a decent amount of toppings but they didn't look remotely close to the advertising pics. My Meatball sub had very little marinara sauce where it was actually dry at the ends, and almost no cheese. It looks like they ripped a single slice of cheese into sections and spread it out thinly over the whole sub. The seasonings sprinkled on top looks like spillage. See pic. My wife's Steak and Cheese was just as poorly dressed with one pepper piece ripped in half per section, and two onions. Mayo and mustard barely there, and tiny amount of cheese. She had them do it "garlic bread" style and she couldn't taste the garlic at all. Again not like the advertising and previous experiences. See the last two pics of what they're supposed to look like with generous toppings. I've noticed a trend with foreign staff running franchises - they're cheap with the toppings to cut costs at the expense of quality and customer satisfaction. This location definitely does not do the Firehouse Subs chain any favours. The head office will get getting a copy of this review to advise them of the poor quality at this location.

    I just had a steak and cheese sub, and for the money, it was the saddest thing I've ever seen!!!…read moreThin meat, slimy, non-existent toppings, and too much bun. I neither saw nor tasted any onion or peppers on this sub. Waste of money. Never again.

    Photos
    Lack of cheese, peppers, and onions
    Lack of cheese, peppers, and onions
    $35 for this?
    $35 for this?
    Steak and cheese.  (With green peppers and onions)

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    Steak and cheese. (With green peppers and onions)

    Riverside Restaurant - breakfast_brunch - Updated June 2026

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