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    Harborside Optical

    4.3 (88 reviews)
    Open 10:00 am - 5:00 pm

    Services - Harborside Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Harborside Optical Photos

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    Recommended Reviews - Harborside Optical

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    11 months ago

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    6 years ago

    Won't be coming back. Very sweet staff, however the eye exam was NOT comprehensive. Waste of money.

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    3 years ago

    They don't keep to their promise. They charge so much. Not happy at all . Not very professional

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    Page 1 of 3

    Ask the Community - Harborside Optical

    Review Highlights - Harborside Optical

    Jason explained how to adjust to progressive lenses, and then even followed up after I received my new glasses.

    Mentioned in 14 reviews

    Read more highlights

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    Newport Vision Center - New renovations!

    Newport Vision Center

    2.7(49 reviews)
    0.8 mi
    $$$

    I recently came here for an eye exam because my contact lens prescription expired. I live and work…read morein Newport and my old eye doctor is on the upper east side, so I decided to come here for convenience. I went to their website and requested an appt. during the week. They were able to get me in the next Saturday. My boyfriend went with me and they were actually able to get him seen by the eye doctor as well as a walk-in appt, so that was great. The waiting, however, was not. I already have a great pair of glasses, so my sole purpose was renewing my contact lens prescription. I went in thinking I'd be out by 2:30. I didn't even get seen until 2:30. Then, they told me I would have to pay for a contact lens fitting. Which was okay I guess since it was only $60.. but I wanted and ended up getting a prescription for the same exact contacts I've been in the last two years. So I definitely don't think the "fitting" was worth that. After an initial test, I had to wait about 15 more minutes to be seen by the doctor. Also annoying. Once I finally got in to see Dr. DeRienzo, everything was great. He was very pleasant and friendly and he saw both my boyfriend and myself one after the other in the same room. He knew his stuff and lucky for him the contacts I've been in are the ones with tons of promotional material all over the office, so he didn't even need to try to push another brand :) I also find out my insurance would cover $150 for contacts from Dr. DeRienzo, so I was happy they were able to check that for me. My insurance switched recently, and I always had to pay the full cost of contacts - $93 for a pack of 90! So I was pleasantly surprised and that made me feel better about paying extra for a contact fitting. A lot of these reviews are talking about how rude the staff is.. I'm not sure if they have the same two women working everyday, but the women working on Saturday seemed pretty pleasant in my opinion after striking up conversation. If I didn't have conversations with them (and by conversations, I don't mean nagging about when glasses might be ready or why contacts couldn't be ordered, etc.), I might have got the vibe other people are talking about, but coming from someone with RBFS, all it takes is to engage in conversation and then WOW you realize people are actually people! People are nicer if you're nice. People are more likely to help you if you're nice to them first. I'll be back again next year for my annual eye exam!

    Do not be fooled by their excuses. Avoid this place at all costs…read more 1. Proof of Purchase: The owner claims they have 'no record' of me to invalidate my review. This is a lie. I have the physical receipt for the overpriced glasses I purchased at this exact location. The fact that they immediately resort to lying about a paying customer's existence is a massive red flag. 2. The Experience: As stated in my original review: Their business model relies on high-pressure sales tactics. The moment you decline their unnecessary upsells, their demeanor shifts from 'friendly' to openly sarcastic and hostile. 3. Harassment & Unprofessionalism (See Screenshot): After I posted an honest review on Google, the owner responded by publicly attacking my mental health, stating: 'Wow someone must have really hurt you for you to maliciously leave an anonymous review...' This unhinged response perfectly illustrates the toxic and unprofessional behavior I experienced in person. Instead of addressing the service failure, they gaslight and insult dissatisfied customers. 4. Formal Action: I am no longer just leaving a review. I am filing a formal complaint with the State Board of Optometry regarding their professional conduct, as well as the Division of Consumer Affairs regarding their deceptive business practices. To the owner: Do not reply with more gaslighting. I have my receipt, and I have screenshotted your abusive comments. Fix your behavior.

    Photos
    Newport Vision Center - Tom Ford display

    Tom Ford display

    Newport Vision Center

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    Provision Eyecare

    Provision Eyecare

    3.4(22 reviews)
    0.7 mi

    Provision Eyecare Center is a hidden gem within downtown. First, I was able to book an appointment…read morewhere other places told me they had a waiting list till next month. Second, I've been wearing glasses since second grade so I'm used to the normal examination drill but this was way different in a good way. No eye drops to dilute my eyes and make walking home in the morning a nightmare. I stared into a machine and followed the prompts by the nurse. The machine took a 3D picture of my eye so the optometrist could really see how healthy my eyes truly was. After that, I did the lens test, read from a chart, then done. Fastest and most thorough exam I've ever done. I'm receiving my new glasses tomorrow so I will probably have to update this review. Other than that, I would still come back for the exam.

    I don't know how I should feel about this place. I got an eye exam done but just felt little ripped…read moreoff afterward. I wish they offer different options. Maybe it's because it's a small local place, they only have one option for anything and it's not covered by insurance. I expected eye exam to be free because never have I ever paid for my eye exam since it's covered by my vision insurance and that's the only reason I would get one. They do give you prior notice but I would rather go to LensCrafter in the nearby mall for free eye exam. Overall, Dr. Tong was really nice, and receptionist was really friendly too. I just felt that Cardi B vibe from the receptionist and was little intimidated by her energy LOL but she is a really sweet person!

    Photos
    Provision Eyecare - Thank You First Responders

    Thank You First Responders

    Provision Eyecare - Dior!

    Dior!

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    Harborside Optical - optometrists - Updated May 2026

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