WOULD GIVE 0 STARS IF IT WERE POSSIBLE.
Here's the TL;DR - If THEIR equipment breaks, YOU will receive CRIMINAL CHARGES and have to fight it yourself!
This joke of a "business" rented us a golf cart for a week and we asked Tricia, the owner, which was the best. The maroon cart. So we took it on our way.
When returning the cart after the week of use as directed, it completely died and shut down on a main road at an intersection. It did not give any warning and there was no ability to coast to a halt off to the side because there is no neutral. We couldn't move it out of the road. They didn't show us a neutral switch (if there was one). We called the business and they sent for a tow truck. The cart was finally towed after a long delay, all the while the police were there to redirect traffic on a Saturday morning beach weekend. Nothing was said or done at that time, the police didn't mention anything was amiss since it wasn't our vehicle. No licenses or insurances were taken at the scene.
Fast forward to about a week later and THE POLICE called to tell us we had a CRIMINAL CHARGE for OBSTRUCTING A HIGHWAY. This sad excuse of a "business" gave our drivers' license info and probably was told what was happening. Instead of working with the police about THEIR vehicle breaking down, they gave a WEAK response! (attached is the actual email)
When we contacted Tricia to have them work on this for us, they flat out REFUSED and Tricia said "Since the citation is in your name, there's nothing I can do about it except standby."
All future email requests have been IGNORED.
We were able to get the charge significantly reduced to a basic moving violation once it was explained to the judge, but there's still a $100 ticket and huge amount of time wasted. Still no response to cover our ticket or time spent to resolve this issue.
DO NOT SUPPORT THIS JOKE OF A SHOP. read more