WOULD GIVE 0 STARS IF IT WERE POSSIBLE. Here's the TL;DR - If THEIR equipment breaks, YOU will receive CRIMINAL CHARGES and have to fight it yourself! This joke of a "business" rented us a golf cart for a week and we asked Tricia, the owner, which was the best. The maroon cart. So we took it on our way. When returning the cart after the week of use as directed, it completely died and shut down on a main road at an intersection. It did not give any warning and there was no ability to coast to a halt off to the side because there is no neutral. We couldn't move it out of the road. They didn't show us a neutral switch (if there was one). We called the business and they sent for a tow truck. The cart was finally towed after a long delay, all the while the police were there to redirect traffic on a Saturday morning beach weekend. Nothing was said or done at that time, the police didn't mention anything was amiss since it wasn't our vehicle. No licenses or insurances were taken at the scene. Fast forward to about a week later and THE POLICE called to tell us we had a CRIMINAL CHARGE for OBSTRUCTING A HIGHWAY. This sad excuse of a "business" gave our drivers' license info and probably was told what was happening. Instead of working with the police about THEIR vehicle breaking down, they gave a WEAK response! (attached is the actual email) When we contacted Tricia to have them work on this for us, they flat out REFUSED and Tricia said "Since the citation is in your name, there's nothing I can do about it except standby." All future email requests have been IGNORED. We were able to get the charge significantly reduced to a basic moving violation once it was explained to the judge, but there's still a $100 ticket and huge amount of time wasted. Still no response to cover our ticket or time spent to resolve this issue. DO NOT SUPPORT THIS JOKE OF A SHOP. read more

Harbor Outfitters - Rafting/Kayaking Near Me - Stone Harbor, New Jersey

never rent a golf cart from this company. this is a followup from post last year - complete cart power failure causing the brakes to lock in the middle of an intersection. left cart after many people tried to help move it- went to store (owner says police saw me leave, but there were no police around) to insure tow truck was called- had to appear in court and plead down to a $100 fine from an obstruction of highway summons (criminal offense), no offer to help or reimburse. cart was losing power all week, could barely make it to avalon from stone harbor- dropped to 15 mph max from 25 although fully charged batteries. asked owner to send me the repair bill to confirm battery failure- no response of course. it is renter beware- so i am giving you a heads up- don't ever do business with this company - should be a no star rating read more

My family and I took a stand up paddle board lesson (6 of us total) and we loved it! Such a fun experience with a great instructor who was very knowledgeable friendly and helpful (especially for us newbies). The whole staff was very friendly. Highly recommend!! read more

We reserved an electric car 6 weeks in advance of the Fourth of July week; confirmed it 2 days prior to arrival. When we went to pick up the car, Chuck (the owner) informed us he didn't have a car to rent to us. He gave us a couple of different stories but it became clear that he simply rented it to somebody else that wanted it for a longer period. Chuck told us he would "make it right" and a car would be available the next day; that he had a couple of new cars that arrived late. We never heard from him, again. I stopped in twice and called 3 times and he never had the decency to get back in touch with us. He didn't honor our reservation so he could get an extra $300 from someone else. We had counted on that car to use while we were on vacation, but Chuck could care less. I would be very careful with this business. read more

Rented an electric car (golf cart) from here while in town with family on vacation. We were told the vehicle would travel at 25 mph; however, ours only went up to 18 mph at most. This was a concern when traveling around the island due to other drivers beeping and passing us regularly on a single lane road. Maths children in our group in the rear seat were afraid to ride due to this. Me hen we informed the girl at the store, the response was that she would let the owner know. Nothing else, no apology or offer of anything else?... Mother radio didn't work, and it didn't charge for some reason when we plugged it in but not a big deal since we didn't use it as much as we wanted during our weeklong rental due to speed issue. read more

Horrible customer service! Overpriced! Buy on line- better service from UPS! Or try Wetsuit world! They know customer service!