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    Harbor Marine Electric

    4.4 (7 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Harbor Marine Electric

    Boat repair

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    Key Marine Service

    Key Marine Service

    (4 reviews)

    This company does not even deserve 1 star. I contacted them In July, '25 for a remote 300 hr…read more service and a minor fiberglass repair . They said yes. Then after taking the job, they decided that they could not do the fiberglass work. So, I agreed that they would do the 300 hr. service on both engines. Next, after several weeks and spending a day trying to put the lower back on in Starboard engine, they told me I needed a new one. And that an overhauled one would be about $1,800. I agreed to pay and asked them to order one. Then the mechanic took a 2 week vacation, and all work stopped. I could not get through to the service manager either, for several days. Next they told me to buy a lower unit (that they found on e-Bay) and they would install it. (There are a lot more bad details that I am skipping over.) Long story made short: after 3 + months and over $18,000 in charges - we got the boat back into the water. With more problems than we had before. The throttle/shift controls were so stiff you could barely operate the boat. They said we needed new cables. We checked the cables. That was not the problem. The new trim units they installed constantly leaked too. Finally I took the boat to another, reputable service company. The "new" lower unit was coming apart because the overhaul was done incorrectly. The "new" shift shaft was bent on their installation, which caused the control problems. So I spend $9,000 more to repair the damage done by this outfit!

    I can only give Key Marine services 1 star, I'd like to use NO STARS! It was such a terrible…read moreservice. They took too long to get my generator up and running! Also, have you ever tried to sleep with a diesel fuel smell? They spilled diesel fuel into the locker and it went thru the whole galley and cabin! Talk about toxic! The mechanic said , oh don't worry it will dissipate in a few days! WTF? If you are looking for marine services, I DO NOT RECOMMEND Key Marine Services. Check out our consumer alert sheet! It was so bad, I don't wish to have anyone else use their services! See below! Key Marine Service... CONSUMER ALERT I wanted to share an experience we had with Key Marine Service in hopes that no one else has to go through the same issues. We hired them to install a generator on our Cat. They assured us they had done this several times before and it would be no problem. A monin later and several problems, over 6 thousand dollars spent on the install and our generator was still not operational. The boat was a mess because of the work and traffic and we were over it. Here is what Harbor Marine Electric found when they came to the boat to inspect and correct the issues: Inspect generator install. Found DC fuel and water pump relay getting power from coil side of run circuits, load side of relay feeding both pumps are not fused, remove all installed wiring and will reroute to power and control from the panel win proper protecton. urte supply power was on in inis connguration and te generator was not running. the water pump would just fill up the exhaust of the generator and then start filling up the motor with water AC power connections wIth wrong terminals and neutranor grounced at generator. will replace terminals and wire properlv to case ground. Harness cut and extended with poor connections, remove spliced in wire and return to original length and reroute to panel to allow for correct lenath of harness Preheat and bypass switch not a temporary on switch (either failed or incorrectv installed. temporarilv install correct switch undr the correct type of switch can be ordered. niector return rack seals in the wrong location installed on top of the return rack instead of the bottom. causina a fuel leak. in an attempt to stop the fuel leak everything was overtightened. Remove return rack, special seals with return holes in them are unusable due to overtightening and found 2 out 3 iniectors with paint chips Inside, was able to remove with vacuum. Covered and awaiting parts order. We ended up hiring Harbor Marine Electric to come in and correct everything that was wrong and dangerous. Tyrone and his team did an outstanding job fixing the mess that was handed to them. Even with ordering new injectors they had everything straightened up in 4 days. It cost me over $4,000 to have Key Marine Services messed cleaned up and made right. What was Key Marine Service response? They were sorry, gave me $1,000 refund and $1,000 towards any other future services, like I'd ever let them near my boat again. Josh told me he was sorry they couldn't do more. Sorry?? They could have done more, they could have stood behind their poor performance and picked up the bill, but they didn't. If you're considering using Key Marine Service you really need to think long and hard. They choose to put my wife, me and my boat at risk and chose to not stand behind their performance. Marion Shelton SV La Reina

    Harbor Marine Electric - boatrepair - Updated May 2026

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