They worked on the boat next to mine. I don't know how good of a job they do, but it would have…read morebeen nice had they cleaned up the fuel they spilled on our finger dock. Not to mention I had to ask him to move his equipment so I could get off my boat. There world, we're just living in it.

Steve was great. His company top notch. Very professional. With great value too. I will be…read morerecommend him to all my friends with boats and needs

This company does not even deserve 1 star. I contacted them In July, '25 for a remote 300 hr…read more service and a minor fiberglass repair . They said yes. Then after taking the job, they decided that they could not do the fiberglass work. So, I agreed that they would do the 300 hr. service on both engines. Next, after several weeks and spending a day trying to put the lower back on in Starboard engine, they told me I needed a new one. And that an overhauled one would be about $1,800. I agreed to pay and asked them to order one. Then the mechanic took a 2 week vacation, and all work stopped. I could not get through to the service manager either, for several days. Next they told me to buy a lower unit (that they found on e-Bay) and they would install it. (There are a lot more bad details that I am skipping over.) Long story made short: after 3 + months and over $18,000 in charges - we got the boat back into the water. With more problems than we had before. The throttle/shift controls were so stiff you could barely operate the boat. They said we needed new cables. We checked the cables. That was not the problem. The new trim units they installed constantly leaked too. Finally I took the boat to another, reputable service company. The "new" lower unit was coming apart because the overhaul was done incorrectly. The "new" shift shaft was bent on their installation, which caused the control problems. So I spend $9,000 more to repair the damage done by this outfit!

I can only give Key Marine services 1 star, I'd like to use NO STARS! It was such a terrible…read moreservice. They took too long to get my generator up and running! Also, have you ever tried to sleep with a diesel fuel smell? They spilled diesel fuel into the locker and it went thru the whole galley and cabin! Talk about toxic! The mechanic said , oh don't worry it will dissipate in a few days! WTF? If you are looking for marine services, I DO NOT RECOMMEND Key Marine Services. Check out our consumer alert sheet! It was so bad, I don't wish to have anyone else use their services! See below! Key Marine Service... CONSUMER ALERT I wanted to share an experience we had with Key Marine Service in hopes that no one else has to go through the same issues. We hired them to install a generator on our Cat. They assured us they had done this several times before and it would be no problem. A monin later and several problems, over 6 thousand dollars spent on the install and our generator was still not operational. The boat was a mess because of the work and traffic and we were over it. Here is what Harbor Marine Electric found when they came to the boat to inspect and correct the issues: Inspect generator install. Found DC fuel and water pump relay getting power from coil side of run circuits, load side of relay feeding both pumps are not fused, remove all installed wiring and will reroute to power and control from the panel win proper protecton. urte supply power was on in inis connguration and te generator was not running. the water pump would just fill up the exhaust of the generator and then start filling up the motor with water AC power connections wIth wrong terminals and neutranor grounced at generator. will replace terminals and wire properlv to case ground. Harness cut and extended with poor connections, remove spliced in wire and return to original length and reroute to panel to allow for correct lenath of harness Preheat and bypass switch not a temporary on switch (either failed or incorrectv installed. temporarilv install correct switch undr the correct type of switch can be ordered. niector return rack seals in the wrong location installed on top of the return rack instead of the bottom. causina a fuel leak. in an attempt to stop the fuel leak everything was overtightened. Remove return rack, special seals with return holes in them are unusable due to overtightening and found 2 out 3 iniectors with paint chips Inside, was able to remove with vacuum. Covered and awaiting parts order. We ended up hiring Harbor Marine Electric to come in and correct everything that was wrong and dangerous. Tyrone and his team did an outstanding job fixing the mess that was handed to them. Even with ordering new injectors they had everything straightened up in 4 days. It cost me over $4,000 to have Key Marine Services messed cleaned up and made right. What was Key Marine Service response? They were sorry, gave me $1,000 refund and $1,000 towards any other future services, like I'd ever let them near my boat again. Josh told me he was sorry they couldn't do more. Sorry?? They could have done more, they could have stood behind their poor performance and picked up the bill, but they didn't. If you're considering using Key Marine Service you really need to think long and hard. They choose to put my wife, me and my boat at risk and chose to not stand behind their performance. Marion Shelton SV La Reina

Clearly Old Town Marine doesn't realize they're in the Keys so let's not tell them. I knew I…read moreneeded new batteries kept going back and forth as to do it myself or not . Considering I needed 12 new batteries for the house and engines, there's huge price disparities in my options. I was having a couple of other issues and after three different mechanics either ghost me or found way above their skill set, I reached out to Old Town Marine. Best decision ever!!!! They came out on time as promised. Text messages to let you know every step of the way. Upfront pricing so you know what to expect. While I'm hoping they can find a way to have a Cummins certified mechanic on board, Old Town Marine is clearly number one go to in the Keys. Couldn't be happier to have found Old Town Marine.

Old Town Marine has been servicing our boat at The Galleon for the last year and a half....maybe…read moremore. We would give them an indefinite number of stars if we could. Fast, impeccable, trustworthy service. We can not recommend them enough...Justin, Kevin, Chris....then entire staff are top notch. Our boat needed and still needs A LOT of work and we would not have anyone else work on it ( Unless they recommend it...)

I recently took my 2020 Belzona 32WA to Marathon Boat Yard for bottom paint, and I couldn't be more…read moreimpressed. My company, PrestoRestoration.com , specializes in painting and restoring building exteriors, so I'm very particular about workmanship and attention to detail -- and I made that clear to Rodney from the start. From beginning to end, Rodney and his team were professional, communicative, and meticulous. The quality of their work was outstanding, and honestly, I'm not sure I could have done it better myself. Rodney even recommended a product and color-matched a grey that perfectly complements my hull. The end result exceeded my expectations -- the boat looks even better than before. Their pricing was fair, and I really appreciated the detailed breakdown of materials and supplies used. I highly recommend Marathon Boat Yard to anyone needing quality boat work done. Thank you, Rodney, and the entire Marathon Boat Yard team, for a job exceptionally well done. My boat looks fantastic!

We came in recommended by our rigger to have a forestay replaced, but found he had made no…read morereservations. We were surprised at how accommodating they were to our needs and the staff were very friendly. They found a great place for us to dock and were very helpful with their local knowledge. The marine basin is clean and well protected, a little unnerving to pull into with a 26 foot beam catamaran, but it is easier than it looks. We even saw a baby manatee that stayed around for hours. West Marine is right next door and Publix is 1.5 miles down the road, with several good restaurants nearby. The pricing is quite reasonable. We highly recommend them and would come again if boat repairs are needed.

Moved my Boston Whaler from Safe Harbor Islamorada to MarineMax Shelter Bay. Great service. They…read morereally care about the customers and will go the extra mile. Great location.

COMPLETE RIP OFF!! Took a 11ft whaler, with 2104 Mercury 25 hp overheating issue. First invoice…read more1241.40 paid. We picked up the whaler, took it out for 20 min and it started overheating. Called Shelter Bay, they said bring it back. 4 days later we are called to pick up the whaler, along with another invoice for 997.68. After several words of disagreement on the invoices we get the whaler only to find bolts are missing in the lower unit along with no washer on others. This place is completely incompetent. At 140.00 per hour labor rate wouldn't you think someone "inspecting" would notice missing bolts and no washers on the ones they did put in. DO NOT WASTE YOUR MONEY OR TIME WITH THIS COMPANY. IF YOUR CURIOUS OR BELIVE I'M JUST A DISGRUNTLE CUSTOMER MY INVOICES ARE POSTED, TAKE A LOOK, ALONG WITH MY "COMPLETED" SERVICE ACCORDING TO THEM! TERRIBLE COMPANY WITH NO MORALS OR VALUES, COMPLETE CROOKS IN MARATHON.

I dropped off my boat on the first of June 2025, took almost 4 weeks to get. Quote. Received the…read morequote and paid for all parts and partial labor up front. 30k its now 2/25/26, still no boat and was told I wouldn't be getting products I paid for in advance, $4k in 6' power poles, ive seen 2 different engines on my boat one a 25 ajd the second a 2026 115, instead, I was told that I owe 6k for a boat that doesn't rrun and doesn't have parts I prepaid for and I owe $500 @ day for storage when I signed no agreement regarding any sort of storage fees. I dont need to say where im going with this as most know what to do at this point. Im advising my fellow Americans of the dirty that was done to a wartime disabaled veteran. Phots below. no engine in the last photo. This is the condition of my boat afte 30k up front with partial labor.

I had Brett and Big Pine Marine install my Bob's Machine jack plate on my bay boat. Fantastic…read moreservice! Brett called as soon as the parts came in and got it installed very quickly. They even picked me and the boat up at the ramp. We had to adjust the motor height and Brett dropped everything to get it done quickly and the boat back on the water. A++ Thanks!

My old outboard motor died while I was on long-term vacation in the Keys from Michigan. BSG was…read moreable to get me a new 200hp Suzuki repower at a very fair price within a week so I could get back on the water quickly. Great service in both technical terms and friendliness. Highly recommended.

7-28-19, I'm at the marina, with a group of friends waiting to go out on the water. The 21 year old…read moremechanical steering cable exploded in the harness, thankfully before we left the dock. On Monday I stopped at the marina to talk with boat services, and my boat was still on the seawall from yesterday. I talked with Mike and John, and I agreed to replace the steering with a new sea star system. Well to my surprise, when I stopped to check on things on Wednesday 7-31, John already had the old cable and helm out, and the parts for the sea star system were there waiting to go it. Today 8-1, I went up and paid my bill, my boat is back in the water, and everything is running GREAT. I've had other dealings with these people, and I have been VERY SATISFIED after each visit. I would, and HAVE recommended these people for your boat repairs Proby Patterson Key West, Fl

I can't say enough good about these folks. Shopped all over for a new Suzuki 200hp engine. They…read morehad excellent pricing but the big thing was the service. They did everything they said they would do and more when they said they would do it. Super happy.

WARNING !!!!! Read all the bad reviews and trust them…read more Save yourself from being sold used parts. It seems to be common practice here. Avoid these people.