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    Harbor Freight Tools

    2.8 (50 reviews)
    InexpensiveHardware Stores
    Open 9:00 am - 6:00 pm

    Harbor Freight Tools Photos

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    Jim D.

    Manager was very helpful, accommodating our order. it was not in stock and she made sure to follow up with me once order was in. With a great smile. . For that I'm very thankful.

    Angry Middle aged man.

    Mannn 75% of the costumers who come into the harbor Freight Tools in San Rafael are the most Rudest and most arrogant people you'll ever meet. I've never seen so many Adults throw tantrums over a 20% coupon ( that was expired in the first place) or because they THINK they know what they're talking about 55 years old or 7 I can't even tell anymore it's completely pathetic half the time. The other 25% are the coolest people in the world

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    2 months ago

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    1 year ago

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    1 year ago

    this is the go to easy and easy out hardware store good prices great sales way easier to get to the Home Depot. Check it out.

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Super helpful staff . Huge variety of low cost tools. A man's heaven. They have so many good product at super low prices.

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    7 years ago

    Went here, could not find the item I was looking for. Not a lot of employees walking the floor, was hard to find someone to help.

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    8 years ago

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    13 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    12 years ago

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    13 years ago

    So far a decent experience here. Good prices, big selection. And plenty of online coupons for 20-25% off.

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    11 years ago

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    10 years ago

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    9 years ago

    If you are looking for crap of something that will break shortly after you use it, THIS IS THE PLACE TO GO.

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    Page 1 of 2

    Ask the Community - Harbor Freight Tools

    Review Highlights - Harbor Freight Tools

    As many others have said, this is not where you come to buy quality tools, and I would suggest to not even touch their power tools.

    Mentioned in 6 reviews

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    Jackson's Hardware

    Jackson's Hardware

    4.0
    (172 reviews)
    0.6 mi
    $$

    I was looking for new rubber gromets for a Pedal Steel volume pedal…read more I approached the desk & found Mike Rast working with another customer. Normally I'd go hunting myself but decided to wait. When he finished I showed him the volume pedal he immediately took interest & instead of directing to what looks like hundred of draws holding screws & gromets he took the pedal & I followed. He then fit the pedal with the right gromets within 5-10 mins which would have taken me a hour & I'd probably have wrong fit. Good service is hard to find these days but great service is rarely seen! Hats of to Mike Rast for making my day. Thank you, Thank you, Thank you!!!

    We like to give business to local merchants. We wanted to purchase a replacement faucet set for our…read morebathroom. We found a set we liked and asked for help. We had 2 questions , how much was it and did it come in other finishes. The "faucet guy" brought us over to the customer service counter and stated to look up the item we were interested in buying. He had just started his query when another employee walked up and "faucet guy" stopped working on our question and got into a long discussion about what he wanted. The 2nd guy left and the "faucet guy went back to his computer to answer our question. Two minutes later another employee asked him for help on her computer. "Faucet guy" stopped helping us and went over to help his coworker. After several minutes he returned to us but was again interrupted by his coworker for hep with another customer. Once again he stopped helping us and went to her assistance. Now 15 minutes had passed and we still had no answer to our questions. We finally decided to heck with it and left. "Faucet guy" was still busy helping his associate with her customer. We went home found what we wanted on line at Amazon, got it cheaper and had it show up in 24 hours. If Jackson wants to keep in business they need to teach staff to handle one customer at a time. We will never go back.

    Photos
    Still buzzing from our Customer Appreciation Day!  Thanks to all who joined & our fantastic Staff and Vendors!  See you on the next one!
    Still buzzing from our Customer Appreciation Day! Thanks to all who joined & our fantastic Staff and Vendors! See you on the next one!
    Hey everyone! 

We're excited to announce a fantastic sale at Jackson's Hardware!
    Hey everyone! We're excited to announce a fantastic sale at Jackson's Hardware!
    Hey everyone!

We're excited to announce a fantastic sale at Jackson's Hardware!

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    Hey everyone! We're excited to announce a fantastic sale at Jackson's Hardware!
    Marin Ace Hardware

    Marin Ace Hardware

    4.0
    (96 reviews)
    2.8 mi
    $$

    Amazing people and most friendliest in the county. Just wanted to thank you all for helping me…read morethrough years. BEST of Marin county.

    I like to support local businesses but very often this Ace location doesn't have what I need or…read morepresents me with other bad shopping experiences like items ringing up for significantly more than the shelf tag or long waits to check out. I'll have an irritating experience so will avoid going there for a while, then there'll be something I need in the middle of a project and I'll decide to try again. Part of the problem is the store has limited stock and because of the small size, things are sometimes not easy to access or find- like up on the top of shelves so you need to get help to even see what they have. I will say they seem to have done re-organization and the layout seems a bit better- also the nursery has gotten better recently (plants look better and prices are easier to identify). Maybe just bad luck but today I needed a few spring planting items that I was pretty sure they carried. It turned out they were out of both of the products but I found substitutes that could work- especially since I didn't want to drive to Novato or downtown San Rafael. When I went to pay, after standing in a long line, I found the total came over $5 more than the shelf tags indicated and also they didn't accept the Ace Hardware gift certificate I planned to use towards my purchase so I cancelled the transaction. While I would love to shop locally, both for the convenience and to keep money in my community it's not worth the potential for frustration so will continue to go to Pini or the Chase locations for my hardware purchases

    Photos
    Add an outdoor living room with furniture, lights, heaters, umbrellas, and decor from Marin Ace's selection
    Add an outdoor living room with furniture, lights, heaters, umbrellas, and decor from Marin Ace's selection
    Lots of bits and bobs for Chanukah
    Lots of bits and bobs for Chanukah
    Weber Products

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    Weber Products
    Jim Corbet's Store

    Jim Corbet's Store

    3.5
    (103 reviews)
    2.2 mi
    $$

    Our recent experience at the Jim Corbet's Ace Hardware in Larkspur was so exceptional that I had to…read morewrite a review. What began as a stressful situation -- a crucial screw falling out of my crutches, leaving me in a vulnerable and frustrating position -- quickly became a masterclass in what exemplary customer service looks like, thanks to Ace Hardware's staff member Ricardo. From the moment I walked in, Ricardo was kind, attentive, and completely unrushed. He took my situation seriously, listened carefully, and got straight to work finding a solution. He was patient and focused, methodically working through options until he found exactly the right fit. His resourcefulness was genuinely impressive -- this wasn't a simple fix, and yet he approached it as a seasoned problem-solver who takes real pride in his work. Most importantly, he succeeded. I walked out of that store on my crutches, fully functional and completely relieved, all because Ricardo refused to give up on what might have seemed like a small problem to some, but was a very big deal to me. This is the kind of employee who defines a store's reputation. Ricardo exemplifies everything you'd hope to find at a neighborhood hardware store -- expertise, warmth, and genuine care for the people he serves. My family and I will be coming to Jim Corbet's Ace Hardware exclusively from now on, and their stellar staff like Ricardo is the reason why.

    Rotten customer service. Sadly what used to be a great locally owned store has turned sour - tired…read moreto return something that was recommended to me and it was 3 days over the 30 seat return and they would not make any accepting - claiming "we are understaffed and it's too difficult for us to deal with inventory" - does that even make sense to anyone? Pathetic.

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    Jim Corbet's Store
    Jim Corbet's Store
    He's alive!

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    He's alive!
    The Home Depot

    The Home Depot

    1.9
    (547 reviews)
    1.0 mi
    $$

    Jacob (reddish bearded guy?) in the paint dept. needs to be promoted - or given a raise, or both…read more Today we brought a large piece of chipped paint that peeled from our house to get a match paint color. The first guy put the piece in the matching machine and made our paint. It was too dark. So then he tried again - this time it didn't match at all. His solution - "oh well - that the best we can do." I asked if the machine was broken - we've never had this problem before. The first guy just shrugged and said it wasn't gonna be perfect. It wasn't even close! He basically said - take it or leave it. So I asked for a manager - first guy just wasn't capable of problem solving. Jacob heard and came over, took a look, knew exactly how much white to add to the first can - and boom...perfect match. Home Depot - if you lose your "Jacob", you're stuck with "the first guy" who makes $100 worth of bad paint that will eventually end up on the discount shelf. And you also lose customers. Jacob needs to train, he needs to be promoted, he needs to be a decision maker. We're tired of the first guy. The "take it or leave it"guy. The shrugging guy. Please retrain him to be like Jacob. Please hire more Jacobs.

    Miguel O. helped me during a recent Home Depot visit, and I felt compelled to leave a review…read morebecause he was truly exceptional. I've been a regular Home Depot customer since we bought our home about a year and a half ago, and while I've always found the staff helpful, Miguel stands out as the most helpful employee I've ever worked with. I'm currently in the middle of my largest DIY project to date: adding cabinet boxes and shelving to all of our existing kitchen cabinets. The project required purchasing several large sheets of plywood, understanding the differences between them, and figuring out the most efficient and accurate way to have everything cut. Miguel supported me through every step of the process. He helped me select the right materials, handled a significant amount of the board cutting, and when he needed to step away to assist other customers, he made sure I was seamlessly taken care of by Trevor (who was great too!) so I was never left unsure of what to do next. Beyond his technical knowledge, Miguel brought such a positive, optimistic attitude to the experience. He was patient, thorough, and genuinely enjoyable to work with. Employees like Miguel are the reason I keep coming back to this Home Depot. He absolutely deserves recognition and a raise.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Goodman Building Supply

    Goodman Building Supply

    3.2
    (239 reviews)
    4.6 mi
    $$

    I went in to replace the faucet connector for my bathroom sink's hot water. It was an old and…read moreunusual piece that didn't match anything on the shelves. As I stood there trying to figure it out, an employee came over to help and quickly realized how tricky it was. He consulted a colleague for a second opinion, and then they he called over Max, who happened to be on his lunch break. I told Max he didn't need to interrupt his break, but he insisted he was happy to help. He wasn't convinced the first option would work, so he kept testing different ideas and talking through possibilities. When Feliciano came by, the two of them compared notes and agreed on the right connector. They were absolutely right. We installed it when I got home, and it works perfectly--no more leaks. Thank you to the Goodman's Hardware team for the great teamwork, and a special shoutout to Max for going above and beyond to make sure I left with exactly what I needed.

    Requesting kitchen & sink opener liquid. Employee expert strongly recommended Kitchen sink powerful…read moreagent "guaranteed to work or your money back," @ $15.99 & Clnr Foaming liquid Draino. Neither worked & Indian lady clerk refused to honor the guaranteed telling me to contact Manufacturer & was surprisingly rude in response! I will never shop @ Goodman's again given this & a few other screwups-multiple attempts to get keys duplicated without success & cavalier attitude that surprises. I prefer to shop & support local but poor customer response & rudeness is simply intolerable!

    Photos
    Dangerous Parking lot at Goodman Lumber in Mill Valley
    Dangerous Parking lot at Goodman Lumber in Mill Valley
    Christmas Tree Base
    Christmas Tree Base
    Goodman Building Supply

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    Pini Hardware

    Pini Hardware

    4.3
    (220 reviews)
    9.9 mi
    $$

    This review has been way overdue. I just finished a plumbing project for my mom, and I thought that…read morethis was the best time to visit Yelp. My family has been been doing business Ace/Pini hardware ever since it was on Grant Avenue, Novato . The customer service has never changed since I was in my teens and now in my 60s. The staff is extremely knowledgeable and helpful on DIY projects. When entering, I'm always, ALWAYS greeted by an associate and asked if there's something he/she can help me do, explain and or find. It's my humble opinion that this is one of the best Customer service examples in the industry. Thank you, Pini Hardware!!!

    I had a replacement window screen order, thinking having a new one made is better but it was too…read morebig to fit and they put the retention clip on the top instead of the side. I specifically pointed out the clip issue when I brought it in originally and the kid apparently didn't pay attention, nor did they probably compare the old screen which I actually left with them, but is now disposed of. When I went in to speak to a manager they were kind of quick to offer a refund to get me out of there. To be fair they would need me to leave the screen, but I don't exactly want them to give me another screen that won't fit where the reference is disposed of - what will I do then? I just don't trust the Novato store and will have the San Rafael Chase store re-screen one and create duplicates. I said as much and they said nothing to reassure me. I want to point out a couple of things with the reply on Google reviews, supposedly by the owner. Why is there any kind of reply when the original was a rating with no review? Just for the 5 stars? When someone mentiones something specific they say to email and then when people say nothing they are busy celebrating. And of course they don't do that here, I guess Yelp users don't count even though it doesn't have the link that says claim this listing, they just ignore this site. And for those who had a key issue, I think that generic reply to email the company for training purposes is ridiculous. In this case the manager I spoke to could have said they would look at the situation to ensure it doesn't happen again, I am right there so that could be addressed before I go online to write this review, but it doesn't look like they care and just said "I don't know what happened" and most likely want to get rid of the customer. The "email us" reply is what big companies do who want to project an impression that they are responsive when they are not really. I don't buy it. Growing up in Novato I had the image that Pini is a nice local business that care about what they do, I don't believe that anymore. I'd like to support local business but not so much when I don't feel like they care about supporting me. The customer is not paid to do training. Why does it require a separate email taking our time when we already wrote detailed information in the review?

    Photos
    Housewares and Gift Area at Pini Hardware
    Housewares and Gift Area at Pini Hardware
    BBQ Grills and Smokers from Weber, Green Egg, Traeger and more at Pini Hardware
    BBQ Grills and Smokers from Weber, Green Egg, Traeger and more at Pini Hardware
    An extensive line of lighting and electrical at Pini Hardware

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    An extensive line of lighting and electrical at Pini Hardware

    Harbor Freight Tools - hardware - Updated June 2026

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