Absolutely terrible service bunch of dopes just standing around doing nothing hands in pockets then…read moreare very rude not to help you would not recommend this place for anyone

Went to my local Ace the other day needing to get a few things.. one of the crew there ask if he…read morecould help me.. I ask him for a particular item he was new and didn't know where it was at but he took the time to go ask someone where it was at for me. The new persons name I think was Buster how nice and helpful he was to me and my granddaughter.. Thank You Ace for continuing to hire such nice people.

Wide selection of miscellaneous items and personalized services…read moreConveniently located always pleased with my purchases

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Our carpets recently had to be cleaned to prepare our home for guests. So we ran to Ace Hardware…read morewhere we had been able to rent a carpet shampooer previously. They had the machine we needed, and it worked like a charm. We have visited this store several times for other items such as wide mouth jar lids for canning, kerosene, and headlamp flashlights. This store is always kept neat and well-stocked. The employees are helpful and willing to help you find what you need.

As a huge advocate for commitment to actively participate and support locally owned, independent…read moresmall businesses, I go out of my way to buy local products and purchase local services. As a new homeowner in these troubled times, I am mindful of purchases to finish out my house. ACE hardware has come to my rescue. They have advised me on soil and fertilizer for my lawn which has received compliments from my neighbors. On Monday after tuning up my Toro lawnmower for the spring they delivered it to me because it fails to fit into the trunk of my car. ACE is moving up on 'The 3/50 Project' - Select the "3" businesses you would miss and spend $50 this month - a campaign supporting locally owned, independent enterprises.

I really love Ace Hardware stores! The farm where we hunt is in Powell Co. and we needed salt…read moreblocks but had forgotten to get them so we looked up stores near Clay City on Yelp and this Ace popped up. We went in for salt blocks but managed to spend an hour just browsing the aisles. They sell a little bit of everything in Ace, which is why I love them so much. Whether you need a Big Green Egg, a Yeti, or canning jars, you can find it at Ace. They had 5 or 6 varieties of apples for sale that you could buy by the pound. I had never seen that in an Ace but they smelled great and so we had to buy some. There is a black cat named Baby that wanders around the store that also adds charm to a small-town hardware plus misc. store. We found it asleep on the deer corn on our visit.

Awesome store! Awesome, friendly, and knowledgeable people!…read moreFor a small hardware store, in a small town, it's refreshingly surprising to find one so well stocked, and competitively priced as well.

Ruby in Seasonal helped us on the phone prior to us coming to the store to buy a grill. She went…read morebeyond for us. The service didn't stop there. Went to the ordering/customer service/return desk and Megan was so helpful, knowledgeable and patient in assisting us in ordering several items for the grill, as well as setting up delivery.

i would give a ZERO if i could! Went to return a brand new…read morewater heater and the guy's name (Michael) behind the front desk, which is also customer service never smiled..never said how may I help you? Absolutely no kind of friendliness or helpfulness. I mean I'm in complete shock. I had to suggest looking up the correct one to get the ball rolling.. then he OVERCHARGED ME!! Why would you have someone like this working behind the front desk who is working for customer service who acts like he hates his job?