Everything is self checkout which is fine, unless you have an issue. Went in today for one item,…read morepaid and didn't get receipt, the associate working rolled her eyes and acted like it was the end of the world when I asked for a receipt! What happened to customer service and being polite?

my grandpa orders a new stove and refrigerator through Lowe's we had to reschedule the first…read moredelivery over a week ago for the road conditions. They said there was snow on the road. Our road does not get cleared by the city we live on a country road. It was rescheduled for today. We had everything ready to go. We got get a saying that they cannot deliver it because the road is too muddy. We live on a gravel road. We can't were wanting us to reschedule it for next week. My grandparents have been out of a stove for two weeks if you live country road don't order from them. It is a waste of your time and the help you get through. The dispatch is shitty

Awesome people! I'm 8 hours away and in need of mowing service. So I called here and they were…read morehelpful ad pointed me in a direction!! Thank y'all!!

I hate to write a bad review of a local business but I feel compelled to do so. on 12/2/17 I made…read morean order ONLINE. The purchase was placed (AND CLEARED ON 12/3/17) on my credit card. And was to be "shipped to store". The item NEVER ARRIVED and no one was of any assistance to me. The store could not locate it and because it was ordered ONLINE, they have no record of it. I called customer service and they just BALD FACE LIED and said the order had been canceled and that the money was never collected, although I have a BLACK AND WHITE CREDIT CARD STATEMENT THAT SHOWS OTHERWISE!! I even called the CC company, and YES, THE PAYMENT DID CLEAR and someone, NOT ME, has my money, and I still don't have the item I ordered! So the only thing anyone can say to me, although I HAVE THE PROOF THAT THEY HAVE THE MONEY, is to say, "oh, we are sorry" and "contact your cc company to dispute the charges". Really? So I have to go through all of this paperwork and phone calls when someone on THEIR end obviously dropped the ball!!! I have the order number, I have the email, I have the cc receipt, and instead of them simply sending out my item ($26.48) or making it right on my cc by refunding the money, they are making ME go through all of the hoops. What I ordered was also at Wal-Mart in Maysville. It was on sale $10 cheaper at Ace. So I made the BAD MISTAKE of trying to save the $10. I won't make that mistake again!! Everyone at Steve's has always been kind and helpful but nobody wants to "make this right" and that is all I wanted....no excuses, no blaming the other guy, just MAKE IT RIGHT!!!

Great service with good product. Counter is always friendly and the yard crew efficient. I drive…read morefrom Cincinnati for their assistance.

Great quality of lumber and lowest price. I made built-in book cases with it and now getting ready…read moreto build a Shiplap headboard with what I had left. There #1 grade is cheaper then competitors #2.

Very friendly staff and has a good selection of farm feed and equipment. My biggest complaint is…read morethat their website has been under construction for years and they don't have an answering machine to give you info (like opening and closing times). Can't understand why they are operating like it's still the 1950's.

Every chick i buy from this dump dies. I caught what was going on the last time as the chicks yet…read moreagain had a discharge which turned into bloody poop called coccidiosis. Not 1 person knew what to do! Ive lost over 80 chicks from these people and am extremely heartbroken.

Needed some kayak paddles and the paddles I was looking for said it was In stock on the website, so…read moreI find the nearest employee which was at the gun counter 2 isles over, at he was rude at first and I stayed nice, but he told my the kayak stuff was two isles over, and I said it wasn't, so then I ask what happens if I ship it to the store, like when will it come in, and he got super rude, so I start up told him he was being a little rude to me and my 13 year old daughter, (not to mention that her 14th birthday was tomorrow) he started yelling when I told him his customer service was bad and I walked away, then he proceeded to follow me and my teenage daughter, yelling about how he was retired, he didn't leave us alone until I yelled at him that it was his job, and then my husband got onto him, I told someone else who didn't have a clue what they were doing at the register, so I wanted to make sure that someone in charge would know about this and that they need to know about that employees anger issues and his terrible customer service. I would give no stars if I could