Awesome people! I'm 8 hours away and in need of mowing service. So I called here and they were…read morehelpful ad pointed me in a direction!! Thank y'all!!

I hate to write a bad review of a local business but I feel compelled to do so. on 12/2/17 I made…read morean order ONLINE. The purchase was placed (AND CLEARED ON 12/3/17) on my credit card. And was to be "shipped to store". The item NEVER ARRIVED and no one was of any assistance to me. The store could not locate it and because it was ordered ONLINE, they have no record of it. I called customer service and they just BALD FACE LIED and said the order had been canceled and that the money was never collected, although I have a BLACK AND WHITE CREDIT CARD STATEMENT THAT SHOWS OTHERWISE!! I even called the CC company, and YES, THE PAYMENT DID CLEAR and someone, NOT ME, has my money, and I still don't have the item I ordered! So the only thing anyone can say to me, although I HAVE THE PROOF THAT THEY HAVE THE MONEY, is to say, "oh, we are sorry" and "contact your cc company to dispute the charges". Really? So I have to go through all of this paperwork and phone calls when someone on THEIR end obviously dropped the ball!!! I have the order number, I have the email, I have the cc receipt, and instead of them simply sending out my item ($26.48) or making it right on my cc by refunding the money, they are making ME go through all of the hoops. What I ordered was also at Wal-Mart in Maysville. It was on sale $10 cheaper at Ace. So I made the BAD MISTAKE of trying to save the $10. I won't make that mistake again!! Everyone at Steve's has always been kind and helpful but nobody wants to "make this right" and that is all I wanted....no excuses, no blaming the other guy, just MAKE IT RIGHT!!!

Everything is self checkout which is fine, unless you have an issue. Went in today for one item,…read morepaid and didn't get receipt, the associate working rolled her eyes and acted like it was the end of the world when I asked for a receipt! What happened to customer service and being polite?

my grandpa orders a new stove and refrigerator through Lowe's we had to reschedule the first…read moredelivery over a week ago for the road conditions. They said there was snow on the road. Our road does not get cleared by the city we live on a country road. It was rescheduled for today. We had everything ready to go. We got get a saying that they cannot deliver it because the road is too muddy. We live on a gravel road. We can't were wanting us to reschedule it for next week. My grandparents have been out of a stove for two weeks if you live country road don't order from them. It is a waste of your time and the help you get through. The dispatch is shitty

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Great service and dog friendly…read more Pricing is typically better than the big box stores

If you need it Van Hook Hardware will have it. Great location downtown with various services…read moreavailable to help anybody get what they need for their projects.

You know that smell of mothballs and dust and old tools and wood shavings in your grandfather's…read moregarage? It's a strangely comforting sort of smell. That's what VanHook smells like when you walk in the door. VanHook is definitely the local hardware store. Located in a long and narrow downtown building, the store has a variety of hardware ranging from screws and bolts to paint and barn gadgets. Older men in suspenders are available to assist you, and there's something interesting to find in every aisle. Sure, it's kind of unattractive, cramped, and din, but it works. You'll find what you need here. Need keys cut for your RV? No problem here. We even brought in a paint can from Lowe's and they were able to skillfully color match the paint. WIN. This place may not be as big or have as many options as Home Depot or another national chain, but it's local and they have heart. Support them. Give VanHook a shot before heading to a big box store. Oh, and on your way out, lift up the latch a bit on the door to open it.

I really love Ace Hardware stores! The farm where we hunt is in Powell Co. and we needed salt…read moreblocks but had forgotten to get them so we looked up stores near Clay City on Yelp and this Ace popped up. We went in for salt blocks but managed to spend an hour just browsing the aisles. They sell a little bit of everything in Ace, which is why I love them so much. Whether you need a Big Green Egg, a Yeti, or canning jars, you can find it at Ace. They had 5 or 6 varieties of apples for sale that you could buy by the pound. I had never seen that in an Ace but they smelled great and so we had to buy some. There is a black cat named Baby that wanders around the store that also adds charm to a small-town hardware plus misc. store. We found it asleep on the deer corn on our visit.

Awesome store! Awesome, friendly, and knowledgeable people!…read moreFor a small hardware store, in a small town, it's refreshingly surprising to find one so well stocked, and competitively priced as well.

This True Value Hardware is located in the heart of downtown Winchester on the corner of Main and…read moreBroadway since 1980 in its current location. They sell anything and everything. Paint, nails, cookware, cleaning supplies, tools, keys, and many odd and end items. The guys that work here are great. They strive to assist people any way they can and do it with a huge smile. They also still wear the old school True Value Aprons like they did back in the old days. Entering this specific store is like you went back into time when things were more simpler. I love it. They write everything down on a carbon copy receipt and tally it all up on a hand calculator. This kind of store don't seem to exist any more. This service and nostalgia is why I gave them a 5 star review. These men deserve it. Just stop in and see for yourself.

Clarks Hardware & Garden center is great to work with when you need materials in Batavia. My…read morecompany National Site Materials relies on them when we need dirt and gravel in their area. We highly recommend them

I'm not worried about masks and gloves. I love this store for gardening needs.ive shop there for…read morethe personal touch that you don't get from the big guys. big help with a small town touch.

Small store but has a variety of everything even hard to find hardware items. The personal service…read moreis fantastic. They greet you when you go in and helped you find what needed or you can just browse. I find that there prices is very reasonable and love going there more than the big Hardware stores. Wonderful !

i purchased a multi-function power tool a couple years ago. the unit was rarely used and it worked…read morefine for a little while but then the interchangeable tool began falling out. the "nubs" on the spindle had worn off. i contacted harbor freight freight and was informed that the tool had been discontinued and no replacement parts were available. A regional manager was supposed to contact me but I have never heard from him. So right now I have a 4 pound paperweight that is useless. I would most certainly recommend NOT buying any power tools there as they must be cheaply made. as the saying goes "you get what you pay for"

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

if there were an option for 0 starts, that is what they would get. I was sent to pick up materials…read morefor the small business I work for and when I walked in the first gentleman quickly reacted with "I didn't talk to that person I'll ask someone else" and walks away. second gentleman comes out and clearly wasn't even told why I was there and said "what do you need?" so I called the owner of my company and got a little bit more information. Once I told them what he said on the phone, they rolled the product across the counter and *literally* threw my receipt at me and said just take that. I absolutely will not return and I wouldn't recommend even my worst enemy shop there.

From the owner: Wiseway distributes the most trusted name-brand supplies to commercial and residential contractors…read more Our two showrooms offer a wide variety of high-end plumbing and lighting fixtures to retail, builder, remodeler, and contractor clients. Family-owned for almost 50 years, we continue to be your most knowledgeable and reliable electric, plumbing, and lighting supplier.