Needed service for my Stihl string trimmer…read more Came in, met Ira the Stihl whisperer and ordered some parts. Parts arrived in a few days. Ira requested that I bring my device in for a check-up. Gave my trimmer a thorough check (set the valves, checked compression checked grease level etc.). Ira expertly installed some of the parts I ordered but after the inspection Ira determined that not all of the parts I ordered were needed. Cost for inspection, parts installation and parts I ordered but didn't use? 0 dollars! Other small engine repair places would have no doubt charged a pretty penny for the inspection and parts installation and probably the parts I didn't need- when was the last time someone in the repair business told you didn't need to spend money on a repair? Refreshing to meet someone in the service industry that is more than competent, candid and honest.

I typically really like all Ace Hardware stores - locally owned, smaller store, helpful employees,…read more etc. I had a one off experience today where I called the plumbing department. A young man put me on hold for 30 minutes and never came back to let me know if he had anything that would fit what I was looking for. He just never came back. Let me repeat: HE NEVER CAME BACK. I called back after 30 minutes and the lady who answered put me on hold, but came back within a few minutes to say: "He said that nothing we have fits." Why he left me hanging for 30 minutes was unacceptable.

The assistant manager was super helpful with pergola decorative hardware…read moreBut rang me up Wrong and I had to make another trip To clear it up .. honest mistake Small potatoes I'll be back

Always greeted with a smile and a Welcome to McCoy's. I love the down home feel and the excellent…read morecustomer service. I can almost always find what I need at McCoys and if they don't have it in stock they offer to order it for me!!

From the moment I walked in I was greeted by every employee within my vicinity and felt super…read morewelcome. When I had trouble finding the item I came for I was quickly directed to the aisle and found it with ease. Very welcoming environment!

Most folks have questions surrounding plumbing and electrical issues. 90% of the HD employees have…read morelittle knowledge about those two areas or really any other products in the store. Ask a question and you get a blank stare. Why not lay off half of the workers who simply wander around doing next to nothing and take the payroll savings and invest in paying knowledgeable people a very attractive wage. Staff them full time in both departments. HD would save on overall payroll and the customers would get answers from a qualified tradesperson.

They did a whole duct system for me. Everything fit perfect. Not cheap but we wasted no time making…read morethings fit, which is more common. Lately I returned for a small piece of metal. They dropped what they were doing and fixed me up on the spot. They didn't even remember that I had been a customer. Didn't charge me because it was almost a scrap piece. These are the kind of people that I want to give my business to. Thank you. I'll try to bring my Jeep by soon to show you guys! Robert

Best company ever I've been dealing with them for nineteen years and they have never let me down…read morewhen I need anything. No matter how difficult the situation is or off size return registers or supply registers they will make it or get it somehow. And home owners if you need an odd filter size they will make it for you Amazon can't do that make it for you instantly. Thank You D. A. Warden Company you are the best.

These guys go above and beyond to help. I needed to replace a small and cheap stem from a faucet…read moreand Josh F spent probably half an hour or more on his end identifying the manufacturer and the part number, and getting them to mail it free of charge as the product carried a lifetime warranty for such breakage. If they will do that much to help a simple homeowner, I'd imagine they really provide great service to the pros. This is one case where a specialty retailer is a better option than the big box stores.

No customer service to speak of, I waited 20 minutes to be helped, they had 4 reps at the counter…read morewith only 2 waiting on customers and 2 either shooting the shit or ignoring me, I won't go back

I initially came to Cashway Ace to have a new car key made (yes, they do that!)…read more They ordered my new key and it took a little less than a week to come in, I spent about 20 minutes finding new tools I couldn't seem to live without while they programmed my new key. The price was very reasonable and the customer service was magnificent. They have a large and awesome variety of tools and materials. This is definitely the place to go first for supplies if you have a project that needs doing. I've since been in for AC Compressor coil cleaner. They were less expensive than Amazon AND I was able to clean my compressor coils today. There is even lively and interesting political discourse you can participate in going on behind the counter. Thanks guys (and at least one gal) for all of your help! I'll see you soon!

Needed to replace a busted toilet seat, and the boys working the desk were very helpful and…read morefriendly. Got me squared away and even helped me and my toddler find a lost shoe in the aisles. This is a great small business that really makes you feel like you live in a good town.

No job too big or small for PMC, they have catered to my needs multiple times. Friendly and…read moreprofessional, 5stars highly recommend

Great friendly people! I went looking for a piece of steel pipe for a special project, and they…read morehad exactly what I needed. It was a small project, but they spent time with me to find an exact match, I'll definitely come back now that I've seen their selection of steel. Looking through their web site I now have several new projects in mind -- Pipe and Metal Center of Texas will be my first stop!

Great product, great prices, great employees. Thanks for the gas, guys, I made it safely home!read more

Went with American Fence to design and fabricate my electric gate. Initial experience was good as…read morethey were helpful regarding design, components and cost. Project is 10k+ after installation costs. Crew shows up on time and starts work to remove existing fence and posts. I get a call during this from American Fence telling me they have to upgrade posts from 4" to 6" at an additional cost of $400! Huh? I call and speak with a manger and he basically says they messed up. I'm waiting for the next sentence that tells me they will make this right. Didn't happen. Manger basically says, "too bad". Wow! Watch out.